Chapter 4 Global strategic alliances 2 1 Country based joint ventures Used to be the main entry mode in emerging countries Most legislations have changed to open the way to wholly-owned operations Still required in some countries (e.g. India) or in some sectors (e.g. China, Indonesia, Thailand) 2 What motivates a company to go in to a joint venture? Administrative/legal Capabilities acquisitions • Market complexity and cost of entry: - Resources, assets, competences - Culture • Government industrial policies • Investment laws • Speed of entry • Risks 3 Framework for the analysis of M&A and strategic alliances What are the benefits of the the alliance, aquisition or merger? What do we get from it? How workable is the deal? How do we contribute to it, organize and manage it? How do we work? Strategic value • Defining the scope • Strategic objectives • Value creation potential Fit analysis • Strategic fit • Capabilities fit • Cultural fit • Organizational fit Negotiation and design • Financial architecture • Operational scope • Interface • Governance Implementatio n • Transition • Integration • Evolution 4 Shape expectations Identify issues Set the agreement Achieve results Value creation in strategic alliances Value of the parent A DIRECT VALUE Value coming from the alliance Value of parent B Royalties Dividends Management fees Transfer pricing Learning from B Learning from A Cost saving due to combined operations SYNERGY VALUE Value coming from joint operations Increased revenues due to joint marketing and complementary products Increased profitability from joint innovation 5 Partner selection in country-based joint ventures Same business + Suppliers - Capabilities Customers/ distributors + - + Copying/ Resources Dependence Market Learning Downward Access integration Freedom of action Dependence Upward integration + Contacts Image Power Government Investors + Diversifiers No operational support + Power No operational support Politicking 6 + Access to decision makers No operational support Opportunism Politica l partner No operational support Political liability Opportunism Partner analysis 7 Strategic fit CRITICALITY • How strategically important is the business for partners? • To what extent do partners need to achieve objectives (degree of capabilities autonomy)? DIFFERENCES IN EXPECTATIONS • How different are the partners’ expectations? • To what extent are the differences compatible/workable? 8 Strategic fit: criticality and degree of commitment + B A D C STRATEGIC IMPORTANCE AA = High commitment BB = No partnership CC = Low commitment DD = Very low commitment AB = Potential conflicts AC = Potential conflicts AD = High chance of conflicts - + NEED FOR A PARTNER 9 Strategic fit: differences in expectations in joint ventures VENTURING VIEW EXTRACTIVE VIEW SHARING VIEW INVESTOR VIEW $ POLITICAL PARTNER $ 10 Strategic fit: same bed but different dreams What local partners look for in a JV What foreign partners look for in a JV KNOW -HOW • Product • Processes • Management MARKET • “1.4 billion pairs of shoes” (China) • Market access • Understand the market • Expand nationally • Distribution • Contacts UPGRADE • Factory/equipments • Systems • Products • “Get out of the mess” (Chinese SOE) RESOURCES • Low labour cost • Regional export base • Components • Raw materials MARKETS • Export channels • Marketing expertise RESOURCES • Experts • Financing • Reputation/ image/brand MANAGEMENT • Integration with global/regional network • Control 11 Capabilities fit What is needed to compete effectively? Given market opportunities and competitive context: What resources, assets and competences are needed in our value chain to compete effectively? What does the partner bring? What do we bring? What other investments need to be made? What are our What new investments What are the contributions to the remain to be made partner’s joint venture? in new resources, contributions? • Financial and human resource assets, competences? • Other resources • Tangible and intangible assets • Competencies What are the relative competitive strengths of partners ? To what extent does the coming together of partners create a robust business model? • Complementarities • Overlaps • Gaps 12 Cultural fit What are the differences in business objectives? Leaders Corporate cultural differences • Entrepreneurship • Growth •Short versus long term Corporate ownership Corporate history What are the differences in business concepts? • Dominant logics • Ways to compete • Quality orientation • Importance of technology • Customer orientation Experience Industry cultural differences International cultural differences Industry What are the differences in managing business? • Centralisation/decentralisation • Bureaucracy National origin What are the differences in dealing with people? Ethnical origin 13 Organizational fit Family conglomerate in emerging countries Western multinational STRUCTURE Multinational matrix Decentralized Bureaucratic Conglomerate Centralized Autocratic SYSTEMS Loose Personalized Quick decision-making Well-defined systems and processes Planning and control PEOPLE MANAGEMENT Paternalistic Loyalty Family orientation Technocratic Performance Career Management JV 10 14 Types of agreements in joint ventures INITIAL: • Memorandum of understanding • Letter of intent • Joint venture agreement and articles of association • Business plan? (Feasibility) • Technology agreement • Marketing agreement • Procurement contracts • Management contract • Staffing and organization 15 Negotiating CONTRIBUTIONS SCOPE • Product mix • Geography (domestic/exports) • Capacity • Equity sharing • Technology contributions • Facilities • Brand and goodwill • Additional contracts • Financing VALUATION • Assets • Price and remuneration of technology • Shares NEGOTIATION MANAGEMENT AND STAFFING • Board • Positions • Decision-making • Control • Recruitment • Careers • Remuneration CONFLICT RESOLUTION PROTECTION • Technology • Brand • Territories • New developments JV 42 16 • Internal arbitration • External arbitration • Renewal • Extinction Implementing Empirical evidence… Survival rate: the joint venture decay - Declining mutual benefit; divorce or reactivation Death valley Behavioural issues - Lack of understanding - Lack of communication - “Positional” bargaining - Lack of cultural sensitivity Too much emphasis on structure and not enough on processes 17 The joint venture decay MUTUAL BENEFIT TIME 18 Death Valley low high Phase 5 Creation of a new fused culture based on cultural synergies Phase 1 First contact between the different cultures • enthusiasm • “honeymoon” Phase 2 Emotional stress, pressure for change Morale, optimism, productivity Friction for the first time after fusion • disillusionment • looking for scapegoats • self blame Phase 3 Crisis • confusion • massive conflicts • cultural antipathy • refusal high Phase 4 Change of mental patterns • problem solving • conflict management Taking on the challenge low Defusion, return to the monoculture JV 11 19 General recommendations 1. Selecting your partner • Invest in a careful search • Analysis of - Multiple sources of information - Check track record - If possible engage in up-front business dealings - Always (if possible) consider several alternatives - Strategic fit - Capabilities fit - Cultural fit - Organizational fit is a “must” • Due diligence in a joint venture is as important (if not more) than for acquisitions • In emerging countries, partner analysis requires a good understanding of “business networks” JV 115 20 2. Feasibility and negotiation • Joint feasibility study has to be taken very seriously Should lead to a joint business plan • Business planning is a parallel process to the formal legal and financial negotiations • Operational people should be involved, and some “overlapping” is needed between the negotiation team and the managerial team JV 116 21 3. The Integration phase • Careful selection of personnel appointed to the joint venture - “Joint ventures are not a dumping ground for deviant managers” - Cultural, relational and pedagogical skills are as important as technical skills • Integration teams in various operational fields - Mixed teams - Concrete agenda (clear objectives) • Invest in training JV 117 22 4. The issue of control • Formal majority ownership is not a “guarantee” of control • Control is actually experienced at the operational level - It is important to be in charge of the key operational functions which determine business success (e.g. quality management, customer services) • Control is closely linked to the ability to demonstrate its leadership, management, and ability to educate and produce results (e.g. Shanghai Volkswagen, Otis China) JV 118 23 5. Ending joint ventures • Avoid “dramatic” endings • Even in “tense” situations one should always look for a win-win solution • Use “third party” in case of conflicts • Take over is in most cases the way to end 24 Trust in joint venture • Demonstrate commitment to the joint venture • Appoint competent and respectful managers and personnel • Provide advance warning of your intention • Keep communicating even in « tough » times • Personalise the relationship • In emerging countries coaching and training is seen as trust 25