COMM 331 Review for final Communication Competence Groups • Groups: “A collection of more than two persons who perceive themselves as a group, possess a common fate, have organizational structure, and communicate over time to achieve personal and group goals.” John Baird Group Theory • A theory is a way to understand, explain, control or predict a phenomenon. • Systems Theory • Onion Model of cultural • Critical theory/feminist theory Systems Theory Systems Theory Onion Model of Culture Research and the Basics • • • • • • • Qualitative Quantitative Theory: Understand, explain, control, predict Inductive/Deductive Qualitative Research methods Continuity Binder/Documents Google Drive Critical Theory Critical Theory: Focuses attention on studies of power and abuses of power through communication and organization Hegemony: Process of control based on dominant group leading others to believe that their subordination is the norm Group Roles & Group Leadership Types of Group Roles • The Power of Roles • Types of Roles • Role Emergence • Role Fixation Types of Roles • Formal • Informal Roles – Task – Maintenance – Disruptive Roles (Self-Centered Roles) Task Roles Maintenance Disruptive Roles Leaders vs. Managers • a leader does not ordinarily operate from positional authority; a manager does . • leaders work to change the status quo; managers typically maintain it. • Leadership implies change because influence inherently means change—a change in attitude, belief, or behavior. Perspectives on Effective Leadership: An Evolving View • Traits Perspective: The Born Leader View • Styles Perspective: One Style Doesn’t Fit All • Situational (Contingency) Perspective: Matching Styles with Circumstances • Functional Perspective: Leadership Responsibilities Styles Perspective on Leadership • Autocratic • Democratic • Laissez-fair Ethical Leadership Leader as Servant The Standard Agenda: Structuring Group Discussion • • • • • Problem Identification: What’s the Question? Problem Analysis: Causes and Effects Solution Criteria: Setting Standards Solution Suggestions: Generating Alternatives Solution Evaluation and Selection: Deciding by Criteria • Solution Implementation: Follow Through Group Decision-Making • • • • Majority Rule: Tyrannical or Practical Minority Rule: Several Types Unanimity Rule: Consensus Power • Power: The ability to do, the ability to influence • Forms of Power • Power imbalances Forms of Power Power Imbalances 1. Compliance: Group Power Conforming vs. Obedience 2. Alliance: Coalition Formation 3. Resistance: Dragging Your Feet 4. Defiance: Digging in Your Heels 5. Significance: Self-Empowerment Resistance Self-Improvement • Being Assertive DESC – Describe – Explain – Specify – Consequence Conflict Management