Management 8e. - Robbins and Coulter

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TEAMWORK
1
Learning Styles
Concrete Experience
Active
Experimentation
Reflective
Observation
Abstract Conceptualisation
2
Exercise



Get into your project team
Share your learning styles
Discuss how best to work together
3
Understanding Groups


Two or more interacting and
interdependent individuals who come
together to achieve particular goals.
Formal groups
 Work groups defined by the
organization’s structure that have
designated work assignments and tasks.


Appropriate behaviors are defined by and
directed toward organizational goals.
Informal groups

Groups that are independently formed to
meet the social needs of their members.
4
Stages in Group Development

Forming


Performing

Storming


Members join and begin the
process of defining the
group’s purpose, structure,
and leadership.

Intragroup conflict occurs as
individuals resist control by
the group and disagree over
leadership.
Norming

Close relationships develop
as the group becomes
cohesive and establishes its
norms for acceptable
behavior.

A fully functional
group structure
allows the group to
focus on performing
the task at hand.
Adjourning

The group prepares
to disband and is no
longer concerned
with high levels of
performance.
5
Stages of Group Development
6
Advantages of Using Teams




Teams outperform individuals.
Teams provide a way to better use
employee talents.
Teams are more flexible and
responsive.
Teams can be quickly
assembled, deployed,
refocused, and disbanded.
7
Characteristics of Effective Teams
8
Characteristics of Effective Teams



Have a clear
understanding of their
goals.
Have competent
members with
relevant technical and
interpersonal skills.
Exhibit high mutual
trust in the character
and integrity of their
members.





Are unified in their
commitment to team
goals.
Have good
communication systems.
Possess effective
negotiating skills
Have appropriate
leadership
Have both internally
and externally
supportive
environments
9
How to Work In Team






Set goals
Agree on rules
Communicate: Share, listen,
integrate, …
Respect each other
Perform: Do your part/ help others/
ask for support
Develop trust
10
SUMMARY AND CONCLUSION



Work is becoming more complex, which
requires a group or team effort
Teams are groups where members with
complementary skills hold themselves
mutually accountable for team performance
Building effective groups and teams requires
knowledge of task/technology, people,
formal organization arrangements and group
culture
11
Case: How to save this team



Does this task need teamwork?
Why didn't the team work?
What need to be done in order to
make the team work?
12
COMMON COMPLAINTS ABOUT THE
TEAM PROJECT







I am more productive when I work alone. I don’t even
like working in a team.
I can’t change my schedule to attend team meetings.
I do not know what’s going on in my team.
I feel like I’m left out of the team.
Some of the members did not participate.
I am kind of surprised. The report we turned in is
different than I expected.
We relied on Joe for company info. He did not get it.
We’re screwed.
13
Team Exercise


Get to your Project Team
Work on the Mountain Survivor
exercise (handout in class)


Individual: 7 minutes
Team:
15 minutes
14
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