玩转性格管理，打造销售尖兵
CIIC Introduction on Personality Management
中智人力资源管理咨询公司人才评鉴与发展中心
CIIC Talent Assessment & Development Center.
彭平根博士 总经理
2014/05
Interactive Game
• 扫一扫，进入中智微测评
• 获得免费性格体检机会
• 免费索取性格体检报告
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Our Idea
健康
管理
性格
管理
健康
教育
人
体检
评估
信息
收集
才
……
性格
体检
制定
方案
管
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……
健康
干预
理
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Who we are
China International Intellectech Corporation (CIIC)
中国国际技术智力合作公司
• One of World Leaders in Human Resource Solutions
全球人力资源解决方案领导者之一
• 137 subsidiaries and branches in 77 countries and regions
在77个国家和地区拥有137家分支机构
• CIIC work with organizations in a wide range of industry include many of the Fortune Global 500
客户遍及各个行业领域，众多为世界500强公司
• Professional service and partnership with clients
作为客户的合作伙伴提供专业的服务
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Area of Expertise
CIIC
中智
HR
Outsourcing
Service
HR Management
Consulting
Service
人力资源外包服务
人力资源管理咨询
Investment &
Trade Service
投资与贸易咨询
Talent
Management
Vocational
Training
C&B and
Performance
More
人才管理
职业培训
薪酬福利与绩效
更多
中智人才评鉴与发展中心
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Why us
Provide Professional & Customized Service to enhance both
your organization and your talent development.
提供专业的订制化服务，促进组织与人才共同发展
• Top professionals in talent management industry
人才管理领域的顶尖专家
• Significant talent assessment database
庞大的人才测评数据库
• Tailored solutions & best-practice
量身定制的解决方案与最佳的实践
• Almost15 years experience in consulting service and
products for thousands of large and mid-sized organizations
近15年来为上千家大中型优质客户提供咨询服务和产品的运作经验
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CIIC Talent Management
Talent Identification
Talent Acquisition
人才招募
人才甄选
Find the right people
Evaluate and understand
existing talents
CIIC
Talent
Management
Talent Deployment
Talent Development
人才配置
人才发展
Get people ready for key roles
in the business
Invest in people and
nurture growth
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Our Talent Management
Abilities
& Aptitudes
Talent Management
Focuses
on the type of
competencies
(knowledge, skills,
values, abilities and
personality)
Knowledge
& Skills
“Could Do”
(With training &
experience)
“Can Do”
(Or has already
done )
Personality
& Work Style
Preferences
& Values
“How They’ll Do It”
(How they
approach work)
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“Want To Do”
(Has interest or
motivation to do)
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Components of Potential
6 Components of Potential
Dimension
Core Component*
Foundational
•Cognitive Skills
• Personality Variables
Growth
• Learning Agility
• Motivation
Career
• Leadership Skills
• Performance
*Rob Silzer and Allan H. Church, c. 2009
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Components of Potential
 Most of the foreign companies have focused on the
personality factors in the talent recruitment/selection early.
So far, more and more domestic enterprises have already
focused on it too.
大多数外企在人才招聘/选拔中关注性格因素；目前越来越多的中国企业也已经在人才招聘/
选拔中关注性格因素。
世界500强企业
中央企业
民营企业
资料来源：中智评鉴数据库2013
33%
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50%
85%
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Sharing
Research Results & Application Achievement
on Personality Management
性格管理研究与应用分享
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Personality Feature
 Personality: total of the behaviors, attitudes, beliefs,
and values that characterize an individual.
人格：个体特有的行为、态度、信念和价值观等的统一体
 Completely unique
都是独一无二的
 Adjust to environment
与环境相适应
 Can change
可以改变
 Stabilizes as get older
随年龄增长而稳定
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Personality Influences the
Display of Abilities
Influence
Inherent
How to Choose
Behavior Pattern
Reflect
Personality
Competencies
Conclusion:
Personality traits
will help or hinder
the display of jobspecific abilities
性格将促进或阻碍
能力的发挥和发展
Behavior
Abilities
Acquired
Verify
Help or Hinder
Files From: CIIC Research Results
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Personality Management
Personality
Assessment
Personality Management
The problem we face:
In reality, the personality of every
job is diversity, whatever is
suitable or not.
面临的问题：在现实中，无论适合与
否，每个岗位人员的性格是多元的
The goal is not to eliminate a
part of personality, but to learn to
identify and manage them.
目的不是消除性格的某一部分，而是
学会识别并管理性格
Find a career path that matches
one's personality
找到与个体性格相匹配的职业路径
Understand and maximize one's
unique personal style
理解并最大化发挥个体独特的行为方式
Make oneself a more valuable
contributor to the team
让个体对团队有更加有价值的贡献
Manage personality conflicts
more effectively
更加高效地管理性格冲突
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Our View
• It’s difficult to eliminate or change a part of personality,
but we can identify and manage one’s personality.
性格很难改变,但是可以管理
• Personality does not mean abilities, but personality traits
will help or hinder the display of job-specific abilities
性格不是能力，但是性格将促进或阻碍能力的发挥和发展
• Personality management should be combined with the
abilities management.
性格管理应该与能力管理有机结合
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Solution
CIIC Products on Talent Management
Online Products
在线标准化产品
• Ability Assessment 能力测评
• Personality
Assessment
Description
of the性格测评
• Competency Management System
company’s sub contents
胜任力管理系统
• More 更多
OPT
CPI
MBTI
……
Description of the
• Talent company’s
Recruitment人才招聘
sub contents
Offline Products
线下咨询服务
•
•
•
•
•
Talent Audit人才盘点
Description
of the
Succession
Planning继任者计划
company’s
sub contents
Employee
Development
员工发展
Leader Development领导力发展
More更多
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Good Customer Feedback
中国东方航空
中国电信
上港集团
东航物流
中国南方电网 华新水泥
中信国安
药明康德
中国能源建设
上海石化
上海汽车进出口
三菱商事
欧姆龙
上海大众联合
中烟机械
中联重科
中国银行
顶通物流
中国农业银行
中国华电
康佳集团
亨得利钟表
河北港口
重庆旗能
A Part of the Clients List Used CIIC OPT Product Lines
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Solution
What is OPT
CIIC Occupational Personality Test (OPT) is a powerful
and trusted tool for better understanding of your talent. It
combines:
中智职业性格测验（OPT）是一款高效可靠的测评工具，帮助您更好地把握人才，它包含着：
• Performance-related personalities
与工作绩效相关的性格特征
• Down-to-earth behavioral insights
落到实处的行为洞察
• Business focused reports
关注商业应用的系列报告
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Solution
What does OPT Measure
Positive Energy
职场形象
Interpersonal
Relationship
职场交往
坚韧性
Resilience
自信心
Confidence
自主性
Self-Reliance
宽容性
Tolerance
影响动机
Influential Willingness
人际敏感性 Interpersonal Sensitivity
Service Consciousness
服务意识
• Test form:
1 form;
123 items;
15 personality dimensions
• Time:
合作性
Cooperativeness
开放性
Open-mindedness
Integrity
可信赖感
Reliability
• Age:
职场信誉
规则意识
Rule-Consciousness
18 and above
勤奋
Diligence
严谨性
Preciseness
主动性
Initiatives
成就动机
Achievement Motivation
Working Attitude
职场态度
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30 – 35 minutes
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Solution
OPT Reports
人职性格匹配报告
领导力报告
人员管理建议报告
性格
轮廓报告
通用职业能力报告
管理潜力报告
团队风格报告
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Solution
What can OPT do
Identify High
Potential
Communication
Management
潜能识别
Person-Job Fit
岗位匹配
沟通管理
Applications
Career
Development
Team Building and
Management
职场发展
Competency
Evaluation
团队搭建
能力评估
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Solution
What can OPT help organizations
Selection
Placement/Redeployment
选拔
安置/调动
Management & Leadership
Development
Personal/Human Capital
Development
管理与领导力发展
Generic
Function
description of
the 6 factors
个体/人力资本发展
Promotion/Succession
Planning
Teamwork
Development
晋升/继任者计划
团队发展
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Solution
OPT Reports
Basic Report
Extended Reports
基础(核心)报告
扩展报告
Personnel Management
Recommendation Report
(PMR Report)
人员管理建议
OPT Profile Report
职业性格轮廓报告
Person-Job Fit
Report (PJF Report)
人职性格匹配报告
Universal Competency
Report (UC Report)
通用职业能力报告
Teamwork Style
Report (TS Report)
团队风格报告
Leadership Report
领导力报告
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Management Potential
Report (MP Report)
管理潜力报告
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