Morningstar Advisor Work Station Van distributiemodel naar een succesvol servicemodel BZB Congres - 7 November 2014 Ben Granjé Morningstar Benelux Morningstar – the thirty second intro Leading provider of investment expertise × holistic × Investment Management × × Manager & Fund Research Equity & Credit Research Lifecycle & Retirement Research Asset Allocation & Portfolio construction Investor experience Research × Data processing and analysis tools × Managed investment Database × reknown × Research & Rating × × leading Technology/Tools unique Database Thought leadership Independent advice to industry & regulator Morningstar Investment Management all types of portfolio‘s, including their holdings Individual stocks, bonds, indices, ... Beleggingsfondsen Wat zijn de voordelen? ▶ Gemak ▶ Eenvoudige diversificatie ▶ Toegankelijkheid markten en beleggingsstijlen ▶ Expertise ▶ Schaalvoordelen 3 Why Do People Seek Help? Many funds do not succeed in beating their benchmark! Quality Advisors have insight beyond retail understanding There are 30,000 funds (or 100.000 fund classes) offered for Europe alone. How do you pick one? Morningstar Research @ your service Depth and Breadth of Analysis Morningstar Fund Profile available on the website 7 8 Moving Beyond Past Performance “Achievement” Test “Aptitude” Test 9 Beleggingsfondsen Morningstar Analyst Rating – Kosten Over het algemeen blijkt: ▶ Des te goedkoper een fonds ▶ Des te groter de stabiliteit in het beheerteam ▶ Des te meer beheerders in het eigen fonds beleggen ▶ Des te beter dit is voor beleggers 10 The Five Pillars People: Comprehensive evaluation of the managers' talent, tenure, and resources. Process: What is the strategy, and how does that translate into the portfolio? Parent: What priorities prevail at the firm? Stewardship or salesmanship? Performance: Why did the fund behave a certain way in different markets? Price: Is the fund a good value proposition compared to similar funds sold through similar channels? Morningstar Advisor Work Station Van distributiemodel naar een succesvol servicemodel Beta Tools Help us help you Alpha, Beta, and Now…Gamma : outperformance related to the advisor Alpha Beta Gamma Lyfecycle Allocation: What Do Retirees Fear More? Source: https://www.allianzlife.com/content/public/Literature/Documents/ent-1154.pdf Constructing a client-suitable portfolio – a Holistic Perspective Collect Inputs Determine Asset Allocations Human Capital Traditional Funds, ETFs Financial Capital and Current Savings Life Insurance/Annuities Advisory Process Best Practices Portfolio Market Alerts Monitoring Trade Investment Management Research Client Advisor Workstation Management Acceptance Proposed Portfolio Client Current Portfolio 16 Client Profiling Market Monitoring Stay abreast of market news and prices. 17 For Internal Use Only Investment Research Provide insight on any investment in the market. 18 For Internal Use Only Client Management Efficiently manage client information and communication. 19 For Internal Use Only Client Profiling Understand investor risk tolerance and savings goals. 20 For Internal Use Only Current/Proposed Portfolio Match recommendations to client risk profiles. 21 For Internal Use Only X-ray- Risico’s (correlatie en statistieken van de portfolio) 22 Quality Advisors have insight beyond retail understanding × Morningstar X-ray increases full portfolio understanding – better Asset Allocation Actual Allocation Portfolio 1 Portfolio 2 Portfolio 3 23 Quality Advisors have insight beyond retail understanding Due diligence research, full portfolio understanding, Better Selection for Goal oriented advise × Style on Fund level Style on a Holdings level Fund A Fund B RETAIL VIEW 12 ADVISOR VIEW Client Proposal and Acceptance Generate clear and compelling investment proposals. 25 For Internal Use Only Trade Management Easily pass information to trade management systems for execution. 26 For Internal Use Only Portfolio Monitoring and Alerts Receive timely portfolio alerts in order to proactively communicate with investors. 27 For Internal Use Only Advisor Workstation Firm Customizations × Approved product lists and screens × Proprietary document and news publishing × RiskRisk-based strategic asset allocation models × Model portfolios × Report and proposal customizations via Principal ? × Generic platform via BZB? 28 Stakeholders and Supporting Solutions Proposals Research Reports Articles/Videos Alerts Investor Financial Advisor CRM Details Client Portfolio Positions Home Office News Approved Product List Model Portfolios Research Reports Account Forms Principaal Client Portfolio Advisor Workstation Morningstar.be Inquiries Consent Point-of-Sale becomes Point-of-Service 29 CRM Trade Instructions Proposal Archive Form Archive Productivity Metrics Product Metrics Risk Metrics Order Management Summary ×WebWeb-based application that supports pointpoint-ofof- sale and client servicing ×Can be customized and integrated into existing sales processes ×Guided path for approved product lists and riskrisk-based model portfolios ×Ready source for quantitative and qualitative research ×Usage tracking and governance/compliance monitoring ×Supports feefee- and commissioncommission-based business models ×Answers compliance and regulatory needs for advisors and institutions ×What do you need ? 30 If the investor wins, we all win. Client references × Pioneer Funds Advisors: A Crucial System Together with our CRM system, Advisor Workstation is the most used system in our office—it’s the first thing our advisors check in the morning. They use it to read factsheets and calculations, follow client investments, test potential clients' existing portfolios, evaluate the sub-funds in the portfolios, and explore client portfolio changes based on client needs and risk tolerance. The Fund Comparison module is an important aspect of this, because generally advisors tend to only focus on the return side of the equation--most of them forget that the most important thing is the risk side. Advisor Workstation shows them both the returns and the risk, and that's an eye-opener. × Nedgroup Investments: AWS helps us grow the business The solution includes product research for the whole of market, available for sale investment list and also a Portfolio X-Ray tool for ongoing portfolio construction and monitoring. Used by tied and affiliated financial advisers, enabling them to adhere to regulatory requirements. 32