TO CONQUER Face is the index of mind and eyes are the windows of soul. A person should be able to understand what we are saying and what is on our mind and should know who we are. PROCESS OF COMMUNICATION Sender – Coding – Message – Decoding – Receiver TYPES OF COMMUNICATION Verbal Non verbal ADVANTAGES OF TALKING TO PEOPLE Increases confidence and happiness Develops inter-personal skills Helps in management of career which is our own responsibility Different ways to deal with different people and situations Forms an impression on the minds of people People remember you. RELATIONS Mother – infant Parent – child Teacher – student Friend – friend Employer – employee Office colleagues Husband - wife ADVERTISEMENTS Coca-cola : Thanda matlab coca-cola Maggi : Bas do minute Amway : We’re listening Accenture : High performance delivered Vodafone : Follows you whereever you go Britannia : Zindagi mein life (Eat healthy, think better) EXAMPLES Mahatma Gandhi Subhash Chandra Bose Barack Obama Netaji Stephen Covey Shiv Khera According to Ralph Waldo Emerson, “ The world makes way for the man who knows where he is going.” Employers don’t want people who can just do the job, they want people who can excel in it. A balanced fusion of skills, attitude, temperament, conviction and knowledge is required to capture the attention of people. Thank you Padmaja Kalyani