BENCHMARKING
and the
ENVIRONMENTAL MANAGER
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THE PROJECT LIFE CYCLE
Identification
of need
Demolition
RISKS
•ENVIRONMENT
•HEALTH & SAFETY
•FINANCE
•QUALITY
Operate &
Maintain
Construction
Planning
RISKS
Design
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OBJECTIVES OF LECTURE
1.
2.
3.
To demonstrate how a company’s risk
performance can be compared to others.
To demonstrate how a company’s risk
performance can be measured.
To apply the above to the work of the
Environmental Officer
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INTRODUCTION TO
BENCHMARKING &
KEY PERFORMANCE
INDICATORS (KPI’s)
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WHAT IS BENCHMARKING?
Benchmarking is a method of improving performance in a systematic
and logical way by measuring and comparing performance against
others, and then using lessons learned from the best to make targeted
improvements. It involves answering the questions:
"Who performs better?"
"Why are they better?"
"What actions do we need to take in order to improve our performance?“
The recent surge of interest has been encouraged by the publication of
sets of national Key Performance Indicators that allow companies to
measure their performance simply and to set targets based on national
performance data.
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WHAT IS A BENCHMARK?
A benchmark is "the best in class" performance
achieved for a specific business process or activity. It
is performance that has been achieved in reality, and
can be used to establish improvement goals.
Note: the term 'benchmark' is sometimes used
incorrectly to refer to average performance or even
to refer to a minimum acceptable standard. Care
should be taken to use the term correctly
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What is a Key Performance Indicator
(KPI)?
A KPI is the measure of performance of an activity that is
critical to the success of an organisation.
KPI Wallcharts are available for:
 All Construction
 Respect for People
 Environment
 Health & Safety
 Construction Consultants
 M&E Contractors
 Construction Products Industry
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Key Performance Indicator (KPI)
charts
Each wallchart contains KPI graphs which can be
used by organisations to benchmark their performance
against the rest of the industry or sector.
Regular measurement using appropriate KPIs enables
an organisation to set and communicate its
performance targets, and to measure whether it is
achieving them.
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Typical KPI Charts
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Client use of KPI’s
Methods of procurement in the UK have changed
since the mid 1990’s.
Many major clients now use
Partnering, Framework Agreements, Term contracts
Whole life costing of projects now in common
use.
Quality becoming more important than lowest
tender
KPI’s ARE A MEASURE OF A COMPANIES
QUALITY
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Risk Assessment and Risk
Management in the
ISO 14000 Series
Environmental Management
System Framework
The Environmental Officer
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ISO 1400
ISO 14000 model is tool for an organization to keep
aware of the interactions that its products and
activities have with the environment and to achieve
and continuously improve a desired level of
environmental performance. Note that ‘environment’
here is taken in the widest context.
Construction companies also have to manage the
‘green’ environment created by their designs or
construction activities.
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Environmental KPI for Construction
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Environmental KPI for Construction
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Environmental KPI for Construction
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Environmental KPI for Construction
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The Environmental Officer – Site
specific activities
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Reduce Waste
A DUTY OF CARE
The underlying concept of the European
Environmental legislation is that the polluter pays. The
Environmental Protection Act (EPA) imposes a "duty
of care" on all waste producers and disposers.
Everyone produces waste, and therefore everyone is
responsible for the disposal of their waste.
The construction industry is inextricably linked into
the entire length of the waste chain and produced
about 30% of all UK landfilled waste in 1999.
The best solution to the waste disposal problem is to
create less waste through proper management of
resources and the production process.
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Recycle Materials
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Protect Groundwater
Construction is the
second largest
pollutor of
groundwater and
rivers
 over site run off
 by chemicals seeping
through the ground
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Protect local streets
Wheel washers are required on sites that
would otherwise allow ‘muck’ on local roads
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Other Environmental Protection
Measures
hoardings – reduce noise and dust
outside the site, provide H&S barrier
 Restricted site working hours – prevents
noise during ‘unsocial’ hours, restricts
vehicular access .
 Water spray – reduces dust
 Equipment mufflers and working methods
can reduce noise
 Site
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Conclusions
1.
2.
3.
4.
KPI’s allow a company to measure it’s
performance and risk against competitors.
KPI’s are a measure of a company’s
quality systems.
KPI’s are available for Environmental
Management.
Construction can be a major
environmental polluter unless properly
managed
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