Input/Output Design - Physical design of output reports and input forms System Boundary Output-design Objectives • • • • Serve the intended purpose Deliver the right quantity of output Deliver it to the right place Provide output on time Types of Outputs • Internal outputs stay inside the system to support the system's users and managers – Detailed, Summary, Exception reports • External outputs leave the system to trigger actions on the part of their recipients or confirm actions to their recipients – Turnaround outputs are those which are typically implemented as a report eventually reenters the system as an input Internal Outputs • Detailed Reports: – Present information with little or no filtering or restrictions. – Some detailed reports are historical in nature. – Detailed reports confirm and document the successful processing of transactions and serve as an audit trail for subsequent management inquiry. • Summary Reports: – Categorizes information for managers • Exception Reports: – Filter data before it is presented to the manager as information. – Exception reports only report exceptions to some condition or standard. Detailed Reports Summary Reports Exceptional Reports External Outputs • External outputs leave the system to trigger actions on the part of their recipients or confirm actions to their recipients – Turnaround outputs are those which are typically implemented as a report eventually reenters the system as an input External Output SoundStage Entertainment Club Fax 317-494-0999 The following number must appear on all related correspondence, shipping papers, and invoices: P.O. NUMBER: 712812 To: Ship To: SoundStage Entertainment Club Shipping/Receiving Station Building A 2630 Darwin Drive Indianapolis, IN 45213 SoundStage Entertainment Club 2625 Darwin Drive Indianapolis, IN 45213 P.O. DATE REQUISITIONER SHIP VIA 5-3-96 ldb ups QTY 10000 F.O.B. POINT TERMS N30 DESCRIPTION UNIT PRICE TOTAL Powder - VHS 19.99 199,900.00 5000 Now and Then - VHS 15.95 79,750.00 2500 Pulp Fiction Soundtrack - CD 7.99 19,975.00 U2 on Tour - T-shirt 3.49 1,570.50 Subtotal 301,195.50 Tax 15,059.77 Total 316,255.27 450 1. Please send two copies of your invoice. 2. Enter this order in accordance with the prices, terms, delivery method, and specifications listed above. 3. Please notify us immediately if you are unable to ship as specified. Authorized by Date Turnaround Output SoundStage Entertainment Club Invoice No. 2630 Darwin Drive - Bldg B Indianapolis, IN 45213 317-496-0998 fax 317-494-0999 Customer Name Carlina Smith Address 3019 Duroc Drive City Little Rock Phone 502-430-4545 INVOICE Date Order No. State AR 301231 7/21/97 346910 ZIP 42653 Payment Amt Detach and return top portion with payment Qty 1 1 1 Description Star Wars - Empire Strikes Back VHS Eric Clapton Unplugged CD Alladin VHS Payment Details Cash Check Credit Card Name CC # Unit Price $19.99 $13.99 $17.95 TOTAL $19.99 $13.99 $17.95 SubTotal Shipping & Handling Taxes $51.93 $7.00 $2.95 TOTAL $61.88 Office Use Only Expires Please return top portion invoice with payment. Make checks payable to: SoundStage Entertainment Club. RETURN TOP PORTION WITH PAYMENT Output Media • • • • • • Paper – tabular, zone output Screen – graphic output Point-of-Sale (POS) terminal Video/Audio Email Hyperlink Sample Report Prototype Example of Graphic Output Web based Output System User Issues for Output Design • Be simple to read and interpret. – – – – Be dated and time-stamped. Include sections and headings Only required information should be displayed Computer jargon and error messages should be omitted Input Design Input Methods • • • • • • Keyboard, Mouse, Touch Screen Point-of-Sale (ATM) Sound, Speech Optical Mark (OMR, Barcode) Smart card Biometric Taxonomy • Data capture – the identification and acquisition of new data • Data entry – the process of translating data into a computerreadable format • Data processing Data Entry / Processing • Batch input – Key-to-disk (KTD) and key-to-tape (KTT) • On-line input – graphical user interface (GUI) • Remote batch Trends in Automatic Data Collection Technology • Biometric ADC (automatic data capture) • Electromagnetic (radio) • Optical (Bar coding ) – optical-mark reader (OMR) or opticalcharacter reader (OCR) • Smart Cards • Touch System User Issues for Input Design • Capture only variable data. • Do not capture data that can be calculated or stored in computer programs. • Use codes for appropriate attributes. Suggestions for capture data 1. Include instructions for completing the form 2. Minimize the amount of handwriting 3. Data to be entered should be sequenced so that it can be read like book, top to bottom and left to right 4. When possible, use design based on known metaphors Use Known Metaphors Internal Controls for Inputs • To ensure that the data input to the computer is accurate and that the system is protected against accidental and intentional errors and abuse, including fraud • Completeness checks • Limit and range checks • Combination checks How to Prototype & Design Computer Inputs • • • • Step 1: Review Input Requirements Step 2: Select the GUI Controls Step 3: Prototype the Input Screen Step 4: If Necessary, Design or Prototype the Source Document Review Input Requirement Prototype the Input Screen Well-designed Source Document Web-based Input Prototype for Web Shopping Cart