Launches Managed Network Services Made Easy and affordable BSNL Managed Network Service New Chapter in BSNL More and More services will come on this Pattern Assured Services to Customer Guaranteed SLA What Customer wants? Complete Reliable Services from One Interface organization. Supply of not only Bandwidth but also Leased line Modems / Routers etc. i.e. Complete Telecom Solutions Secured Network. OPEX Model instead of CAPEX. Proactive Monitoring of the customer Network. Guaranteed SLA. Managed Services Definition Managed services are end-to-end services that include all of the following criteria: 1. Proactive monitoring 2. Remote configuration and troubleshooting 3. Service-level agreements (SLAs) 4. Monthly Subscription based. 5. Nil or very Little CAPEX. Moving Ahead Service Provider Service Provider IP Backbone Company Edge LL Modem LL Modem ROUTER Corporate Network LAN Range of Services needed by customer Consultancy Managed Network Managed LAN NOC / SOC for CUSTOMERS Managed D DoS Managed IDS Managed IP Sec Managed Firewall Managed Router ROUTER BSNL Managed Services Consultancy NOC / SOC for CUSTOMERS Provided with the help of Channel Partner Managed Network Managed LAN Managed D DoS Managed IDS Managed IP Sec Leased Line Managed Firewall Modems ROUTER Managed Router Available as ADD ON At additional incrementa l charge In built with Produ ct MPLS / Internet BW BSNL selects Cisco to offer Managed Services Managed Services—Multi-device Managed Services – Managed CPE Managed Intrusion Protection SP IP Network Managed Router + VPN Managed Firewall Full Managed Services are turned on on-demand Many devices Service High CAPEX extending CPE lifecycle Labour intensiveoperation High OPEX 1 or 2 devices for the full service portfolio Lower CAPEX Different services coming from Less truck-roll and devices to manage different providers (SP, SI, Lower OPEX MSSP, …) Decreased Lack of consistency in churn through a Security Policy comprehensive Portfolio Not Model the best address SMBs Better formodel highertovolume deployment Wide Range of L2-L7 Services Enabled on Router Outside the office Security VPN, Firewall, IDS, etc Voice Complete Key System or PBX PSTN Video, Content & Surveillance PRI, T1,E1, Analog, BRI WAN/ Internet Wireless 802.11, Land Mobile Radio PRI, BRI, T1,E1, 56K, DSL,DS3,OC3, Cable Modem, etc Ethernet / Switching Backup ADSL,G.SHDSL, Modem, Satellite, BRI Inside the office Network Analysis Terminal Services / Sync/Async Proposed Service Bundle Keep it Simple!! BSNL Managed Services Products Managed Services Connectivity HARDWARE BSNL Managed Products – Three Sets EasyCom - Broadband Networking. BizCom - 64 Kbps to 1 Mbps EntCom - 2 Mbps and above. BizCom and EntCom Products for MPLS / Internet Leased Line. EasyCom Products Broadband Connections Router is installed with ADSL Modem. All Features of Management Provided. Broadband 512 kbps Upload 512 kbps download Unlimited Download BizCom Products Five Products 64 Kbps, 128 Kbps, 256 Kbps, 512 Kbps, 1024 Kbps. MPLS or Internet Leased Line Bandwidths. All Features of Management Provided. CDMA / GSM / ISDN Backup EntCom Products One Product 2048 Kbps. MPLS or Internet Leased Line Bandwidths. All Features of Management Provided. CDMA / GSM / ISDN Backup MPLS Bandwidth Gold Category Highest Class of Service Internet Bandwidth 1:1 Assured Full bandwidth BSNL Managed Network Services - Features 24 X 7 Telephone Support. Web Support. On-line proactive monitoring. SLA – 99% Up time. CDMA / GSM / ISDN Backup Up in select Product. Bill Delivery and Bill Collection at Doorstep. Door Step services to Managed Customers for other BSNL Products and Services by the Channel Partner. BSNL selects M/S Trimax IT Infrastructure & Services Limited for offering Managed Network Services Value proposition to Customer Tariff Fixed Monthly Cost Tariff Starts at Rs 7,999/per month Pilot Project Pune, Nashik and Aurangabad of Mahrashtra Telecom Circle. All India Requirements of the customers of these cities will be taken care of. SLA Parameters Change request for rules – 30 mins for priority rules / 4 hours 24x 7 Real-time monitoring via SOC - 99 % of SOC availability guaranteed 24 x 7 Real-time event correlation and interpretation 24 x 7 Incident handling Availability and Performance Monitoring Notification to Customer within 15 minutes Real-time reports on customer portal 4 hour Response and 24 hour Resolution time Event log storage duration – 1 month Notification of security update and bug-fixes Free Trial 15 days Free Trail Offer 24 X 7 Toll Free Number 1800 233 3334 Email contact enquiry_mns@bsnl.co.in customercare_mns@bsnl.co.in Web site www.bsnl.in A new beginning….. Thanks