E5-E6 TELECOM LINKAGES OF MARKETING STRATEGY TO CORPORATE STARTEGY © for BSNL internal circulation only AGENDA Understanding Corporate strategic Planning Strategic marketing Planning Linkage of Marketing Strategy to Corporate Strategy © for BSNL internal circulation only STRATEGIC PLANNING VISION : What we want to be MISSION : fundamental purpose of the organization A mission statement provides a path to realize the vision in line with its values VALUE Beliefs that are shared among the stakeholders of an organization. Values drive an organization's culture and priorities. GOAL & OBJECTIVE Goals convert the mission into targeted levels of performance to be achieved by a specific time. STRATEGY: Strategy narrowly defined, means "the art of the general" (from Greek stratcgos). A combination of the Ends (goals) for which the firm is striving and the Means (policies)by which it is seeking to get there. © for BSNL internal circulation only STRATEGY Strategy refers to a plan of action designed to achieve a particular goal Strategy is the direction and scope of an organisation over the long-term: which achieves advantage for the organisation through its configuration of resources within a challenging environment, to meet the needs of markets and to fulfill stakeholder expectations © for BSNL internal circulation only In other words, strategy is about: Where is the business trying to get to in the long-term (direction) Which markets should a business compete in and what kind of activities are involved in such markets? (markets; scope) How can the business perform better than the competition in those markets? (advantage)? What resources (skills, assets, finance, relationships, technical competence, facilities) are required in order to be able to compete? (resources)? What external, environmental factors affect the businesses' ability to compete? (environment)? What are the values and expectations of those who have power in and around the business? (stakeholders) © for BSNL internal circulation only CORPORATE STRATEGY Strategy is the way in which a company orients itself towards the market in which it operates and towards the other companies in the marketplace against which it competes. It is a plan an organization formulates to gain a sustainable advantage over the competition. The central strategic issue: why different companies, facing the same environment, perform differently. Strategy answers the following questions: what are the sources of the company's sustainable competitive advantage? how a company will position itself against competition in the market over the long run to secure a sustainable competitive advantage? what are the key strategic priorities? © for BSNL internal circulation only CORPORATE STRATEGY PLANNING PROCESS Internal. Env. Analysis Business mission Goal formulation External Env. Analysis Strategy formulation Programme formulation VISION SWOT © for BSNL internal circulation only Impleme ntation Feedback & control Marketing Strategy Marketing strategy is a process that can allow an organization to concentrate its limited resources on the greatest opportunities to Increase Sales and achieve a sustainable competitive advantage. A marketing strategy should be centered around the key concept that customer satisfaction is the main goal. © for BSNL internal circulation only MARKETING STRATEGY Marketing Strategy: The means by which a goal is to be achieved, usually characterized by a specified target market and a marketing program to reach it. Marketing Tactics: Detailed day-to-day operational decisions essential to the overall success of marketing strategies Situation AnalysisMarket Product Setting Goal Setting Marketing ProgrammeImplementation © for BSNL internal circulation only Marketing Strategy Vs. Corporate strategy Marketing Strategy must be linked to overall Corporate strategy, which defines how the organization will Successfully Engage customers, prospects, and competitors in the market arena Marketing strategy determines the choice of target Market Segments, Positioning, Marketing Mix, and Allocation Of Resources © for BSNL internal circulation only INDUSTRY STRUCTURE Pure Monopoly Pure Oligopoly Differentiated Oligopoly Monopolistic Competition Pure Competition © for BSNL internal circulation only Factors Affecting Industry Structure & Competition Number of sellers and degree of differentiations Entry & mobility barrier Cost Structure Vertical Integration Global Reach © for BSNL internal circulation only Components of Marketing Strategy Environmental Scanning Need analysis Market Segmentation Brand Value Pricing Strategy Product Positioning © for BSNL internal circulation only How marketing fits into overall strategic plan: © for BSNL internal circulation only marketing programs in line with corporate strategy: © for BSNL internal circulation only Rate of Market Growth BCG GROWTH SHARE MATRIX STAR ?? CASH COW DOGS Relative market share “Invest in the stars, get rid of the dogs!” © for BSNL internal circulation only SUM UP Marketing plays a very significant role in translating corporate strategy into reality Designing appropriate marketing mix in synch with corporate strategy is must not only for realizing the corporate objectives but also for sustaining the results © for BSNL internal circulation only © for BSNL internal circulation only