EMC AutoAdvice Extending ControlCenter with Proactive Advice on Server and Application Management © 2003 EMC Corporation. All rights reserved. 1 Business Focus Applications are the focus of business lines and SLAs – Many policies are couched in terms of application performance, resources, and availability – Migrations, consolidation, and other strategic transitions are often driven from the application level Application knowledge allows better management of the storage environment – Mapping from applications to storage facilitates policy management – Understanding application activity and resource needs to resolve complex, crossfunctional systems and applications – Monitoring all of your infrastructure, including the business applications on your Automated Network Storage © 2003 EMC Corporation. All rights reserved. 2 Today’s IT Challenge Monitoring – Reactive, not proactive – Cannot predict performance, availability and capacity problems before they occur Reporting – Difficult, time-consuming, and error-prone today – Cannot quickly track asset performance to consolidate Implementation planning – Very inefficient Control and configuration – Too many vendor-specific tools © 2003 EMC Corporation. All rights reserved. 3 Resolving the Challenge Intelligent Supervision Elements Resource Management Network Management Centralize and simplify management of heterogeneous SANs and connectivity devices Device Management Consolidate the management of multi-vendor storage through a single point of control Automated Resource Manager StorageScope Workload Analyzer Database Tuner Navisphere Analyzer AutoAdvice SAN Manager SAN Architect EMC Services Manage performance, utilization, and allocation of multi-vendor infrastructure resources from user applications to networked storage EMC Supervision Products Navisphere Symmetrix Manager Symmetrix Optimizer Common Array Manager Intelligent Supervision Automated monitoring, reporting, and control of the networked storage infrastructure © 2003 EMC Corporation. All rights reserved. 4 AutoAdvice Eliminates Labor-Intensive Tasks Delivers early warning notice to critical capacity, performance, and availability problems – Supports multiple applications, database, and operating systems Aggregates and analyzes thousands of metrics per day to pinpoint specific problems Provides single-screen view of total environment with simple access to key metrics Delivers expert advice for specific problem resolution Light footprint, low entry cost, rapid time to value Bridges EMC expertise with your specific environments © 2003 EMC Corporation. All rights reserved. 5 Extends ControlCenter Intelligence AutoAdvice for Windows and UNIX Measure and track system resources and application metrics and behavior Exchange, Internet Information Services (IIS), and SQL Server Identify, analyze, and diagnose conditions on Solaris, HP-UX, AIX, Red Hat Linux, or Windows © 2003 EMC Corporation. All rights reserved. AutoAdvice for Oracle Identify and prevent issues that impact Oracle databases and end-user availability and performance AutoAdvice for SAP Identify and prevent conditions that may adversely affect systems and end users 6 How AutoAdvice Works Customer Site Internet EMC Application SAP R/3 Database Oracle AutoAdvice Collector Server Windows NT/ 2000 OS emcControlCenter.net Data Warehouse 128-bit Encrypted Data Windows OS Online Views • IIS • Exchange • SQL Server Server UNIX OS • Solaris • HP-UX • AIX • Linux Online History and Analysis IT Management and Administrators © 2003 EMC Corporation. All rights reserved. Daily Reports 7 Easy Install, Rapid Time to Value Simple, agent-less installation Minimal impact to environment Centralized collection, instant upgrades Collects only system metrics: performance, capacity and configuration Transmissions are authenticated and encrypted Access history for up to one year at: www.emcControlCenter.net © 2003 EMC Corporation. All rights reserved. 8 Who Uses AutoAdvice? IT staff and managers and C-level executives who need to: – Predict performance, availability, and capacity issues before they become problems – Track server assets, achieve accurate consolidations – Know where to start and what to do automatically – Monitor all of the infrastructure, including the server and application layers Online access ensures: – Up-to-date information – Historical trending – Cross instance and multiple server graphing © 2003 EMC Corporation. All rights reserved. 9 Applying AutoAdvice Consolidations – Know what you have-quickly and accurately – Related ControlCenter Family products: StorageScope and Workload Analyzer – AutoAdvice for Windows, UNIX, and Linux Performance management – Know what it’s doing – Unified performance portfolio, application-to-storage – Related ControlCenter Family products: Workload Analyzer, Symmetrix Optimizer, and StorageScope – AutoAdvice for Windows, UNIX, Linux, Oracle, and SAP SLA management – Measuring SLA attributes towards formal management – Capacity planning – Historical trending – Related ControlCenter Family product: StorageScope – AutoAdvice for Windows, UNIX, Linux, Oracle, and SAP © 2003 EMC Corporation. All rights reserved. 10 Customer Experiences Industry Telco Manufacturing Monitored environment 20,000 UNIX and Windows servers 13 Oracle instances Primary motivation Server assessment and consolidation Improve application performance and availability User 4 System Administrators 2 DBAs Customer benefits Quick deployment—from approval to functionality in less than two weeks Improved application performance—AutoAdvice proactively isolated space management problem and advised on solution Rapid time-to-value— assessed 5,000 servers in six weeks and identified 1,100 to retire Historic perspective—support decision making and problem resolution Minimal management overhead © 2003 EMC Corporation. All rights reserved. 11 © 2003 EMC Corporation. All rights reserved. 12