Brand presentation with speaking notes

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October 2010

Maxxam Rebranding

CONFIDENTIAL

Why are we doing this?

 Customers told us what matters to them: the expertise and the

experience of our people

 We need to listen to them and refine what we already do well

 We want to create success for our customers so that we become the clear choice for analytical services and solutions

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What does it mean for our customers?

 We are working hard to better understand our customers’

business and work with them throughout their processes

 We will share our knowledge to serve them better

 We are leveraging the expertise of our people to help solve our customers’ challenges

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What is changing at Maxxam?

 We are re-energizing the

company with a clear purpose: common vision, mission, values

 We will communicate our promise to customers through a new tagline: “Success Through

Science”

 We will reinforce this change through a new, updated look &

feel, that will be used consistently

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What is staying the same?

 Our business strategy and the markets we serve

 Our commitment to consistently deliver quality and service

 Our core values of

Collaboration, Integrity,

Innovation, and Performance

 Our name and logo

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Your role in this change:

Get engaged – Learn more, ask questions, make suggestions

Make it personal: Ask yourself “What can I do in my current role to contribute to making Maxxam the clear choice”?

Make it happen: This vision will only come to life if we all do something differently.

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Screenshot maxxam.ca

Your immediate “to do” list:

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 Update your email signature

 Remember that your primary email address has changed:

(jsmith@maxxam.ca)

 Update your employee profile on

Maxxnet

 Check out the “Brand Standards

Guide” on Maxxnet

 Follow Jon’s blog on more rebranding topics

Screenshot maxxam.ca

Keep your eyes open for:

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 Our new value icons

 More “Own it” activities. Next up:

Integrity – Do the right thing,

always. (November)

 Launch of Maxxam’s Sustainability initiative

 More customer training programs

 New look and feel for sample reception areas, and updated building and vehicle signage. maxxam.ca

Questions/discussion

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