RFQ 9600-42 Interior and Exterior Hospital Wayfinding Signage Analysis and Master Plan Services Background • 172 licensed beds • Owned and operated by Monterey County • Fully accredited by The Joint Commission • Affiliated with UCSF (Family Medicine Residency Program) • Primarily serve the underinsured and uninsured residents of Monterey County • Greater than 50% of patients are Limited English Proficient Current Status • Difficult to navigate throughout the hospital and campus especially for non-English patients and visitors • Inadequate Signage – Quantity – Language and Literacy Issues – Location Samples of Existing Signs Samples of Existing Signs Samples of Existing Signs Desired Future State • Signage master plan that describes size, type, and location of way finding signage for the hospital • Signs are in compliance with all regulatory bodies (ADA, Joint Commission, CDPH, CMS) • Signs are well located and large enough to see • Interior and Exterior signage work in unison • Sign system is flexible for future updates and additions Desired Future State • Development of graphic standards including colors, pictograms, typefaces, sign design, and graphic elements meeting regulatory requirements • Estimated cost for fabrication of all signs and sign types identified in the master plan Questions