PROBLEM SOLUTION DETAILS BENEFITS PRICING CONTACT Problem Agents in manual calling mode spend 80% of their time dialing customers, not talking to them. There is no formal MIS that tells agency owners what happened in the course of the day Excel sheets are poor methods to capture, process and follow up on leads leading to revenue loss The absence of both recording as well as DNC filtering leaves agencies open to compliance issues Solution An automatic dialer that ensures agents are talking to customers up to 80% of the time in a day Detailed, real time and customizable reports for every layer of management An OPEX offering to ensure that your money is spent in growing your current business and not on hardware, software, licensing and support. Cloud based DNC scrubbing as well as recording archives to ensure 100% compliance Details Each agent has a dedicated desktop & headset to make calls On agent login, the dialer starts dialing calls automatically Recordings are A customizable stored on server list of reports is for 90 days available for and every can layer be moved of automatically managementto the cloud Integrations Automatic DNCyour Otherwise thewith call is reData is uploaded to a scrubbing existing is built or LMS in to tried as CRM per pre-set local server using Excel are theset seamless solution rules by you If the customer picks up the phone, the call is transferred to an available agent Benefits Increased profits: Automatic dialing ensures more contacts leading to more productivity and more profit per agent. Better management: Granular reports, real time status and list performance data give you have actionable information at your finger tips. 0% headache: We offer hardware, software, support and customizations on OPEX, without lockins or long term commitments. 100% compliance: Flexydial is the only real-time DNC scrubbing solution in the market that automatically updates itself twice weekly. Pricing Silver Phone based solution Hardware + Software NDNC Scrubbing Onsite support 100% recording INR 750 Gold Platinum Desktop Based All gold features plus Software only Desktops Full CRM and reports Headphones Unlimited customizations and integrations Server INR 750 CTI Cards Onsite support Priority escalations Software licenses INR 2750 All rates are per workstation per month. Taxes extra Why Buzzworks? Our fully OPEX solution makes sure you spend your hard earned money on increasing distribution, not technology India’s only full service solution with on site support. There is no small print in our offering to you. Up or downgrade anytime. Enterprise tested: Top BFSI customers have been using Flexydial already for millions of outbound calls annually. A Decade of stability: We have been around for more than a decade as a company & have a pan India presence for your peace of mind