Solutions - Buzzworks

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PROBLEM
SOLUTION
DETAILS
BENEFITS
PRICING
CONTACT
Problem
Agents in manual calling mode spend 80% of their
time dialing customers, not talking to them.
There is no formal MIS that tells agency owners
what happened in the course of the day
Excel sheets are poor methods to capture, process
and follow up on leads leading to revenue loss
The absence of both recording as well as DNC
filtering leaves agencies open to compliance issues
Solution
An automatic dialer that ensures agents are talking
to customers up to 80% of the time in a day
Detailed, real time and customizable reports for
every layer of management
An OPEX offering to ensure that your money is
spent in growing your current business and not on
hardware, software, licensing and support.
Cloud based DNC scrubbing as well as recording
archives to ensure 100% compliance
Details
Each agent has a
dedicated desktop &
headset to make calls
On agent login, the
dialer starts dialing calls
automatically
Recordings
are
A customizable
stored
on server
list of reports
is
for 90 days
available
for and
every
can layer
be moved
of
automatically
managementto
the cloud
Integrations
Automatic
DNCyour
Otherwise
thewith
call
is reData is uploaded to a
scrubbing
existing
is built
or LMS
in to
tried as CRM
per
pre-set
local server using Excel
are
theset
seamless
solution
rules
by you
If the customer picks up
the phone, the call is
transferred to an
available agent
Benefits
Increased profits: Automatic dialing ensures more
contacts leading to more productivity and more
profit per agent.
Better management: Granular reports, real time
status and list performance data give you have
actionable information at your finger tips.
0% headache: We offer hardware, software,
support and customizations on OPEX, without lockins or long term commitments.
100% compliance: Flexydial is the only real-time
DNC scrubbing solution in the market that
automatically updates itself twice weekly.
Pricing
Silver
Phone based
solution
Hardware +
Software
NDNC Scrubbing
Onsite support
100% recording
INR 750
Gold
Platinum
Desktop Based All gold features plus
Software only
Desktops
Full CRM and reports
Headphones
Unlimited
customizations and
integrations
Server
INR 750
CTI Cards
Onsite support
Priority escalations
Software licenses
INR 2750
All rates are per workstation per month. Taxes extra
Why Buzzworks?
Our fully OPEX solution makes sure you spend your
hard earned money on increasing distribution, not
technology
India’s only full service solution with on site
support. There is no small print in our offering to
you. Up or downgrade anytime.
Enterprise tested: Top BFSI customers have been
using Flexydial already for millions of outbound
calls annually.
A Decade of stability: We have been around for
more than a decade as a company & have a pan
India presence for your peace of mind
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