Avaya Användarföreningsmöte Västerås April 2011 Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. Chart 1 Introducing Avaya Desktop Video Device with the Flare ™ Experience Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. Chart 2 What is the Avaya Flare Experience ? The power of Avaya Aura™ video collaboration … at your fingertips! Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. 3 Avaya Video Conferencing Solution Avaya Desktop Video Device with the Avaya Flare TM Experience Avaya 1010/1020 Avaya 1030/1040/1050 Resolution and Performance Content Content Video Video • • • • • HD and large touch screen High-quality speaker phone Fully integrated UC experience Innovative user experience Lower price and better HD bandwidth utilization* (396Kb/s) than integrated video phones -- Tandberg 1700 (1.5Mbps) or Polycom HDX4002 (1.0Mbps) • HD 720p, single display, content share • Personal Office: 20x26”, fixed focus camera with built in microphone • Huddle Room: 32x42”, motorized camera with Mic Pod • Lower price and better bandwidth utilization* (668Kp/s)than comparable Tandberg Edge 95 (1.5Mbps) or Polycom HDX6004 (2 Mbps) • HD1080p/720p, dual display, 50x65” , content share, motorized camera & dual Mic Pods • 1030 – No MCU • 1040 – 4-port MCU • 1050 – 8-port MCU • Lower price and better b/w utilization* (1Mbps) than comparable Tandberg C20 or C40 (1.7Mbs) or Polycom 7002 (2Mbps) Price Personal Work group * Bandwidth comparisons at 30fps x 4CIF (Flare), 720p (all others) Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. 4 How will Avaya deliver this new experience? Call Control expanded Contacts Groups Applications Group Participant Cards Spotlight © 2011 Avaya Inc. All rights reserved. 5 How will Avaya deliver this new experience? Notification Bar Alerts Date & time Reminders Status Presence Title Bars Contacts Fan Contextual Fan (Calendar, Apps, History) Expanded contact Index (left and right) © 2011 Avaya Inc. All rights reserved. Media menu 6 Contextual Conference Experience © 2011 Avaya Inc. All rights reserved. © 2009 Avaya Inc. All rights reserved. 77 Avaya Desktop Video Device (ADVD) Portable Docked (Upright Mode) Portable (Tabletop Mode) Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. 8 Avaya Desktop Video Device Hardware •Spotlight user interface •Large HD monitor •Multi-touch screen •High quality audio and video conferencing •Enterprise portability •Fully integrated UC experience •Innovative user experience •WiFi and 3G/4G modem ready •Docking station with I/O ports and cable mgmt •Dual Gigabit Ethernet LAN ports •RJ11 Headset and handset jacks •Two USB 2.0 ports •Integrated Sub-Woofer © 2011 Avaya Inc. All rights reserved. 9 ADVD in Avaya Aura® SIP Environment H.323 Avaya Web Conferencing 6.0 (part of AAC) AA Conferencing 6.0 Standard Edition Avaya Infrastructure System Manager R 6.0 SIP Session Manager Proxy/Registrar + PPM 6.0 SIP SIP CCMP SIP ( with CM-ES) CM-FS or CM-ES 6.0 MS Communicator Modular Messaging R5.2 or R6.0 SIP SIP PPM SOAP PS 6.0 Java Polycom Video Conference Bridge MS OCS XMPP Upgrade/Settings File HTTP Server MS Exchange Server HTTP(s) ADVD Active Sync Optional Microsoft servers Social Network APIs Facebook Avaya Aura™ Core Components Optional Components for Avaya Aura™ Complete Solution Optional 3rd Party Servers and Clients © 2011 Avaya Inc. All rights reserved. 10 Collaboration Server/CS1K Scenario Avaya UC/Video SIP Endpoints SIP/UNIStim/Analog/ Digital Endpoints CS1000 R6 or later Collaboration Server 6.1 SIP Trunk G430 Gateway Avaya Aura Conferencing Standard Edition 6.0 © 2011 Avaya Inc. All rights reserved. Comments • Purpose Establish environment to experience HD video & wideband audio endpoints firsthand • Telephony Voice calls can be made between all endpoints. • Video A CS video endpoint can make a point-to-point call to another CS video endpoint. • Conferencing On-demand conferencing can be initiated from any CS endpoint. All video endpoints can participate in group conferences. Group dial-in conferences can be hosted by AAC on either system. 11 Avaya Aura® Solution For Midsize Enterprise UC in-a-box Applications • Avaya Aura® Session Manager • Avaya Aura® System Manager • Avaya Aura® Presence Services • Avaya Aura® Session Border Controller • Avaya Aura® Application Enablement Services • Communication Manager Utility Services • Avaya Aura® Communication Manager and Communication Manager Messaging • Avaya Aura® System Platform on an HP Server, SAL, VPN © 2011 Avaya Inc. All rights reserved. Avaya Aura® Solution for Midsize Enterprise Uses System Platform technology Avaya Common Server Target 250 to 1000 users, 10’s of locations Single path install, fast, less costly Utility Server including Enterprise Directory Server Secure remote monitoring (SAL) 12 How do Avaya Aura™ services contribute? Communications Manager & Session Manager • Core routing & bandwidth management • Applications sequencing • User mobility (hot desking) • Voice messaging • Signaling survivability Conferencing •Multi-modal, multisession collaboration •Audio /video conferencing •Advanced controls Presences Services •Avaya IM •Aggregated telephony and OCS presence •Federated presence © 2011 Avaya Inc. All rights reserved. Collaboration • Document sharing • White boarding • PC companion 13 GUI Concepts Contacts Communications Application – Meetings – Calls – Conferences – Video Calls – IM © 2011 Avaya Inc. All rights reserved. 14 ADVD Contacts Personal contacts from multiple sources – Facebook – Google – Exchange – Enterprise (LDAP) Accessed via a scrolling fan. Center contact expanded. Communication channels available for contact – single touch communications Presence information – user availability and channel activity. Name and Corporation Search – Contacts search – Enterprise LDAP contact search © 2011 Avaya Inc. All rights reserved. 15 Contact Sources Filter fan view based on contact source or by tag – Sources – – – – Exchange Gmail Facebook Enterprise directory – Favorites – User selectable – Buddy List – Subscribe to presence of contacts identified as buddies (number of presence subscriptions is limited by PPM) – Current limit of 256 buddies © 2011 Avaya Inc. All rights reserved. 16 Av ay Contact History Communication history with each contact. – Recent view shows – Last 2 calls – Last 2 IMS (if any) – Recent Emails with History View filter Recent View selected contact – Social interactions – Alternatively view interactions with contact by communication mode (voice, video, IM, email social) and communication type – incoming, outgoing, missed. © 2011 Avaya Inc. All rights reserved. 17 Contact Details Phone – First item in list is “primary” number – used for touch to dial. – Work, Mobile, Home IM – Not user editable – Based on enterprise E164 phone number – automatically loaded when “Buddy” selected Email – Multiple addresses supported Social – Facebook Id Primary address/ number can be changed by the user © 2011 Avaya Inc. All rights reserved. 18 Presence Channel Presence – Availability of communications channel – Voice, Video, IM User Availability – Manually controlled or automatically Channel Presence calculated. Manual selection from Topbar. Presence States – Available - Green – Busy – Yellow – Unavailable/off line – Red – Unknown – Grey – Out of office – tied to calendar User Availability information (future) © 2011 Avaya Inc. All rights reserved. 19 Communications Application Spotlight Communications – Person centric communications. All communications treated uniformly – launch a call by pressing the desired channel button. No more having to decide how to call just select a person and select a communications channel that is available. A meeting includes the participants and media sessions that they are participating in. – point-point meeting including one our more media channel(s) – voice, video and/or IM – Multi party meeting. – One or more media sessions within meeting – One or more participants in a voice/video session. – Multiple point-point IM communications within a meeting. A media session is defined as a communication with one or more participants using a specific modality, e.g. voice, video or IM. communication © 2011 Avaya Inc. All rights reserved. 20 Initiating a Communication By: Touch Communication channel icon on contact card or contact details. By: Dial pad By: Call from history, calendar app © 2011 Avaya Inc. All rights reserved. 21 Initiating a Communication (cont.) Or By: Drag card to stage – – Initiate voice, video or IM communications by selecting channel icon © 2011 Avaya Inc. All rights reserved. 22 Incoming call notification Answer – New spotlight takes center stage. Ignore – goes to coverage Most recent communication with caller indicated © 2011 Avaya Inc. All rights reserved. 23 IM Application © 2011 Avaya Inc. All rights reserved. 24 24 av ay Video Communications Video Window sizes supported – Basic (640x360) – minimized size (206x200) – Full Screen (1220x686) Local preview window – PIP for larger videos, separate for smaller video sizes (160x90) Video mute independent from audio mute Minimize video window to small size. Access other apps and participant controls in the spotlight. © 2011 Avaya Inc. All rights reserved. 25 Video Image © 2011 Avaya Inc. All rights reserved. 26 Full Screen View © 2011 Avaya Inc. All rights reserved. 27 Meetings All communications represented in a spotlight. Spotlight header ribbon If there are more than 3 active meetings, the additional meetings are represented by their “topboxes” in the ribbon. – 5 Meetings shown in picture. Details of all meetings are available in meeting panel. An IM media session that has a message that has not been viewed is indicated by a red light next to message. © 2011 Avaya Inc. All rights reserved. Meeting Panel 28 Meeting Panel Each meeting accessibile from Meeting panel Each meeting can include more than one media session including multiple IM sessions Meeting in right spotlight indicates there is a new message for first listed IM session. IM sessions accessible from meeting panel © 2011 Avaya Inc. All rights reserved. 29 Spotlight Ribbon Voice Meeting Header IM Meeting Header Ribbon Meeting Panel View Button Represents each meeting. Primary media indicated in ribbon icon – Video – Voice – IM Meeting Panel view button © 2011 Avaya Inc. All rights reserved. New Call Button New call button (brings to view empty spotlight) Up to 13 meetings supported Up to 3 voice calls Up to 10 independent IM meetings (note, more than 1 IM session can be part of any meeting). 30 Introducing Avaya Desktop Video Device with the Flare ™ Experience Frågor? TACK! Launch.avayalive.com Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. Chart 31