Open Data/Open Government Trends on the
2014 UN e-Government Survey
Richard Kerby
Senior Inter Regional Adviser
on E-Government and Knowledge Management
United Nations –Department of Economic and Social Affairs
Abu Dhabi, UAE - April 28 2014
UN E-Government Survey
The E-Gov Survey presents a systematic assessment of the use
of ICT to transform and reform the public sector by enhancing
efficiency, effectiveness, transparency, accountability, access to
public services and citizen participation in 193 Countries.
 UN E-Gov Survey adopted by Member States and
Economists as a useful tool to benchmark eGovernment Development
 UN Survey as a tool to guide policies and strategies
on how Member States can overall improve public
service delivery and bridge the digital divide.
http://www.UNPAN.org/DPADM/
http://www.unpan.org/dpadm/
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The 4 Stages of Online Service Development
The Assessment Questionnaire consists of 4 sections corresponding to
the 4 stages of e-Government development
Emerging
Presence:
Enhanced
Presence:
Transactional
Presence:
offering
basic information
on line …
Greater sources,
e-tools, e-services of
information …
Two ways interactive
applications, financial
and non financial
transactions …
Connected
Presence:
WoG, full
interoperability,
G2G, G2C,C2G …
Most questions call for a binary response
http://www.UNPAN.org/DPADM/
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6 Themes of the 2014 Survey
E-Participation
Whole-of-Government
Multi-channel Service Delivery
Expanding Usage
Digital Divide and vulnerable Groups
Open Government Data
http://www.UNPAN.org/DPADM/
http://www.unpan.org/dpadm/
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Open Government Data
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Presence of links to national open data portal
Datasets in non-proprietary formats (e.g. CSV instead of excel)
Sectoral datasets
Can public propose for new datasets
http://www.UNPAN.org/DPADM/
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Open Government Data
 A vast majority of European Countries have Open Data on their
National Portals
 Few European countries have datasets available in open
standards from W3C such as Resource Description Framework
(RDF) and SPARQL (Query Language for RDF)
 Some countries allow the public propose new datasets – Still a
top down approach to providing Open Data
 Some countries provide support on how to use their data –
Citizen Developers/Data Entrepreneurs are left on their own.
http://www.UNPAN.org/DPADM/
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Open Government Data - Barriers
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Confidentiality
Fraud
Lack of Trust
Data Integrity
Power of Data
No Legislations
What is the person going to do with that data?
http://www.UNPAN.org/DPADM/
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Open Government Data - Effects
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Transparency
Accountability
Trust in Government
Open Government
Better Decision Making Capability
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“What If”
Business Intelligence
Scenario Building
Application Design
GIS
Business Intelligent
http://www.UNPAN.org/DPADM/
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UN E-Government Survey
http://www.UNPAN.org/DPADM/
9
Example of EGDI dataset
E-Government Development Index
Country
2003
2004
2005
2008
2010
2012
2014
A
0.4108
0.3863
0.4017
0.4867
0.4280
0.4658
0.4562
B
0.3090
0.3790
0.4019
0.4509
0.4698
0.5328
0.4707
C
0.3466
0.3827
0.3978
0.3647
0.3637
0.4186
0.4198
D
0.5267
0.5675
0.5981
0.5679
0.5006
0.6167
0.6008
E
0.4588
0.4632
0.4475
0.4667
0.4796
0.6250
0.5042
F
0.5480
0.5417
0.5605
0.5719
0.5590
0.6132
0.5421
http://www.UNPAN.org/DPADM/
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http://www.UNPAN.org/DPADM/
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Country C increased its EDGI by 7% every review
http://www.UNPAN.org/DPADM/
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Example of EGDI dataset
Infrastructure Index
Country
2003
2004
2005
2008
2010
2012
2014
A
0.0546 0.0542 0.0568 0.0725 0.0915 0.1786 0.2324
B
0.0590 0.0869 0.0926 0.1887 0.2505 0.3917 0.3998
C
0.0672 0.0647 0.0640 0.1082 0.1081 0.1873 0.2969
D
0.1738 0.1653 0.1644 0.2181 0.2538 0.3568 0.4668
E
0.2499 0.2333 0.2264 0.2653 0.2703 0.4550 0.3690
F
0.2069 0.2094 0.2522 0.3071 0.3370 0.5006 0.5941
http://www.UNPAN.org/DPADM/
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http://www.UNPAN.org/DPADM/
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Country B had implemented its Infrastructure Strategy in 2012
http://www.UNPAN.org/DPADM/
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http://www.UNPAN.org/DPADM/
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http://www.UNPAN.org/DPADM/
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Examples of Datasets
http://www.UNPAN.org/DPADM/
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Open Government Data
Open Data Elements
 Transportation
 Weather
 Stock Market
Real time Data
Statistical Data Elements
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Education
Health
Social Services
Housing
Etc.
http://www.UNPAN.org/DPADM/
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Open Government Datasets - Education
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Class size
Strong Math and Science Program
Size of School
Percentage of students that go on to College
National Test Scores
Arts Programme
Advanced Placement Programs
Campus
Percentage of teachers with Masters Degree
Diversity of Student Population
Results of International exams to get into foreign schools
http://www.UNPAN.org/DPADM/
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Open Government Datasets – My preferences
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Small class size
Strong Math and Science Program
Medium size school
High Percentage of students that go on to College
Advanced Placement Programs
Diversity of Student Population
Good results of International exams to get into foreign schools
http://www.UNPAN.org/DPADM/
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http://www.UNPAN.org/DPADM/
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High
Low
High
http://www.UNPAN.org/DPADM/
Medium
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Open Government Datasets - Housing
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Community Size
Average Income of the neighborhood
Diversity of the neighborhood
Recreational Activities – Parks, Restaurant, Playgrounds
Older or younger neighborhood
Mean Price of the houses
Education Level of the neighborhood
Size of the houses
Average household size
http://www.UNPAN.org/DPADM/
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Open Government Datasets – My Preferences
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Average Community Size
Average Income $250,000
Diverse neighborhood
Recreational Activities – Parks, Restaurant, Playgrounds
Younger neighborhood
Mean Price of the house – 750,000
High Education Level of the neighborhood (mostly professionals)
At least 3 bedrooms
http://www.UNPAN.org/DPADM/
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Medium
Low
High
http://www.UNPAN.org/DPADM/
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Open Government Datasets – My preferences
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Small class size
Strong Math and Science Program
Medium size school
High Percentage of students that go on to College
Advanced Placement Programs
Diversity of Student Population
Good results of International exams to get into foreign schools
Average Community Size
Average Income $250,000
Diverse neighborhood
Recreational Activities – Parks, Restaurant, Playgrounds
Younger neighborhood
Mean Price of the house – 750,000
High Education Level of the neighborhood (mostly professionals)
At least 3 bedrooms
http://www.UNPAN.org/DPADM/
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Medium
High
Low
Low
High
High
http://www.UNPAN.org/DPADM/
Medium
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Open Government Datasets
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Health
Employment
Environment
Agriculture
Immigration
Statistics
Business
http://www.UNPAN.org/DPADM/
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E-Government as enable for Government Transformation
3) Open government data as a new development resource
OGD is recognized for meeting the rights of citizens, businesses and civil
organizations to:
1.
2.
3.
4.
access and use information,
engage in policy making,
Improve existing public services
Co-create/create new public services.
STRATEGIES
• Need to develop conducive policy, legal and institutional
frameworks to ensure that basic rights to information are
available;
• Strong cooperation between government agencies;
• Strong political and top level vision and management;
• Involving stakeholders and focusing on developing sustainable
ecosystems for users.
http://www.UNPAN.org/DPADM/
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E-Government as enable for Government Transformation
3) Open government data as a new development resource
Develop a Business Case
»
»
»
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Financial
Informational
Content
Use of Social Media
STRATEGIES
• Understanding what the customer is willing to use free of charge
and what they are willing to pay for;
• Work with Government entities to get a better understanding of
the data;
• What is the value added that you are providing to the data;
• Determine the financial stability of your product.
http://www.UNPAN.org/DPADM/
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SNAPSHOT – Gulf Cooperation Council Members (GCC)
2) Trend lines of e-government development, 2003 - 2014
0.75
GCC Average
0.7
Asia
0.65
World
0.6
Europe
0.55
0.5
Linear (GCC
Average)
Linear (Asia)
0.45
0.4
Linear (World)
0.35
Linear (Europe)
0.3
2002
2004
2006
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•
2008
2010
2012
GCC countries show an extremely fast growth in their
E-Government Index; rapidly catching up with Europe.
Since 2003, GCC has surpassed Asia and the World
EGDI mean.
2014
New Elements for the Future
 All surveys data will be available in machine readable
formats
 E-Government Toolkit – Create your own survey
 E-Tools available on the Survey Knowledge Base
 Update of future surveys through Crowdsourcing
 Feedback from Member States
 Open Government and Citizen Engagement will be
strengthen
 Innovation will be an asset.
http://www.UNPAN.org/DPADM/
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UAE Profile
 Implementation of the UAE Smart Government
Strategy
 Vision and Leadership are moving UAE in the
right direction in terms of e-Government
 EIDA will continue to play the leadership role in
expanding the national ID card and developing
open data sets.
http://www.UNPAN.org/DPADM/
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UAE Profile
 Greater emphasis on Open Government
 Greater partnership with Data Entrepreneurs
 Continue to strengthen is citizen engagement
activities
 Stay active on social media, especially with the
new trends in the youth market
http://www.UNPAN.org/DPADM/
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Recommendations and Remarks
1. E-Government development can strengthen national capabilities,
support regional and national networks and provide stronger voice of
citizens in global, regional and local negotiations and policy making.
2. Open Data offers an effective platforms to facilitate knowledge
sharing, skills development and capacity-building for sustainable
development.
3. Partnership with Citizen Developers/Data Entrepreneurs and the
private sector will help support change programs and advance egovernment development.
http://www.UNPAN.org/DPADM/
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Recommendations and Remarks
4. Customer centric approach should be used by Governments when
implementing e-Government products
5. Governments across the globe need to undertake a process of
transformative change. E-Government should be seen as a holistic
process to transform government.
6. The transformative changes entail not only the design and
implementation of innovative practices, but more fundamentally a
transformation of government’s role, functions, institutional
frameworks and processes.
http://www.UNPAN.org/DPADM/
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Conclusions
Governments need to undertake a process of transformative change for
the future that requires to:
 Become catalysts for change instead of mere service providers;
 Become facilitators in promoting networked co-responsibility among all
stakeholders by engaging and empowering communities to take part in
the solution of their own problems;
 Allow for a competitive rather than monopolistic approach to provision
of public goods and services;
 Become entrepreneurial in generating revenues and promoting
partnerships;
 Results-oriented and customer-driven;
 Pro-active instead of reactive, i.e. anticipating problems and acting
preventively;
 Learn and enhance capacity building through increased knowledge
sharing
http://www.UNPAN.org/DPADM/
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THANK YOU FOR YOUR ATTENTION!
kerby@un.org - Email
@richardkerby – Twitter
http://www.UNPAN.org/DPADM/
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