United Nations DPADM E-Government Branch Vincenzo Aquaro Chief of E-Government Branch – DPADM Department of Economic and Social Affairs United Nations Open Government Data Forum April 28 – 29, 2014 | Ritz Carlton |Abu Dhabi, UAE http://www.UNPAN.org/DPADM/ http://www.unpan.org/dpadm/ Part 1 - 2 UN – DESA Department of Economic and Social Affairs DESA’s Vision and Mission • DESA’s mission is to achieve development for all by helping countries across the globe to meet their economic, social and environmental challenges. • DESA is the lead “author” Department of the UN Secretariat. It produces a host of flagship publications and major intergovernmental reports, which are essential to UN negotiations and global policy decisions. • DESA is known for its first-rate data, including population estimates and statistics, e-government development long considered global benchmarks of reliable information. MDGs and SDGs 1. 2. Part 1 - 3 Reaching the UN Millennium Development Goals (MDGs) has been an integral focus of DESA’s. As the 2015 deadline for achieving the Goals approaches, DESA is now working with a range of partners to build on the MDGs and help create a vision for the future that puts people and planet first. Part of this effort includes: • following-up on the United Nations Conference on Sustainable Development (Rio+20) • and elaborating a set of Sustainable Development Goals (SDGs). UN – DESA – DPADM Division of Public Administration and Development Management DPADM Vision and Mission DPADMs Mission is to assists the Member States of the United Nations in fostering sustainable, efficient, effective, transparent, accountable, clean and citizen-centric public governance, administration and services through innovation and technology to achieve the internationally agreed development goals including the MDGs DPADM’s Strategy The strategy to achieve the expected accomplishments, with particular attention to issues of Public Administration, Innovation and Good Governance in advancing sustainable development, is based on an integrated approach: 1. Normative work/ Support for intergovernmental processes 2. Research and Policy Analysis 3. Capacity-building and advisory services Part 1 - 4 UN – DESA – DPADM – E-Government Branch Division for Public Administration and Development Management EGB MISSION Supports Member States in developing and least developed countries to build capacity in the area of innovation, e/m-governance and transformational government to promote economic, social and environmental development, in line with the overall mandate of UNDESA and the Division’s mission. Part 1 - 5 Comparative Advantage EGB as a Global Convener of Innovative Ideas and Practices of e-Government and Innovation Part 1 - 6 Strategic Framework: A Holistic Approach Integrating 3 Pillars of EGB’s Work CAPACITY BUILDING NORMATIVE WORK ANALYSIS AND RESEARCH Part 1 - 7 Analysis and Research UN E-Government Survey 8th Edition: UN E-Government Survey 2014 “E-Government For The Future We Want” http://www.UNPAN.org/DPADM/ http://www.unpan.org/dpadm/ Part 2 - 8 UN E-Government Survey The E-Gov Survey presents a systematic assessment of the use of ICT to transform and reform the public sector by enhancing efficiency, effectiveness, transparency, accountability, access to public services and citizen participation in 193 Countries. UN E-Gov Survey adopted by Member States and Economists as a useful tool to benchmark eGovernment Development UN Survey as a tool to guide policies and strategies on how Member States can overall improve public service delivery and bridge the digital divide. http://www.UNPAN.org/DPADM/ http://www.unpan.org/dpadm/ Part 2 - 9 6 Themes of the 2014 Survey E-Participation Whole-of-Government Multi-channel Service Delivery Expanding Usage Digital Divide and vulnerable Groups Open Government Data http://www.UNPAN.org/DPADM/ http://www.unpan.org/dpadm/ Part 2 - 10 E-Government as Enabler for Government Transformation We recognize the power of communications technologies, including connection technologies and innovative applications, to promote knowledge exchange, technical cooperation and capacity-building for sustainable development. These technologies and applications can build capacity and enable the sharing of experiences and knowledge in the different areas of sustainable development in an open and transparent manner. http://www.UNPAN.org/DPADM/ Part 2 - 11 2014 Findings: Key Highlights for E-Government 1. E-Government development can contribute towards the post-2015 development agenda: strengthening national capabilities, regional and national networks and stronger voice of citizens in global, regional and local negotiations and policy making. 2. ICTs are effective platforms to facilitate knowledge sharing, skills development and capacity-building for sustainable development. 3. Effective regional cooperation will help support change programs and advance e-government development. (Examples: European Union, African Union’s Programme for Infrastructure Development,..) http://www.UNPAN.org/DPADM/ Part 2 - 12 2014 Findings: Key Highlights for E-Government (2) 4. Addressing e-government challenges is often dependent on the national capacity for change and innovation. 5. Governments across the globe need to undertake a process of transformative change. E-Government should be seen as a holistic process to transform government. 6. The transformative changes entail not only the design and implementation of innovative practices, but more fundamentally a transformation of government’s role, functions, institutional frameworks and processes. http://www.UNPAN.org/DPADM/ Part 2 - 13 2014 Findings: Some considerations for this FORUM Governments need to undertake a process of transformative change for the future that requires to: Become catalysts for change instead of mere service providers; Become facilitators in promoting networked co-responsibility among all stakeholders by engaging and empowering communities to take part in the solution of their own problems; Allow for a competitive rather than monopolistic approach to provision of public goods and services; Become entrepreneurial in generating revenues and promoting partnerships; Results-oriented and customer-driven; Pro-active instead of reactive, i.e. anticipating problems and acting preventively; Make full use of opportunities afforded by ICTs and e-government especially from Open Data, Big Data, Social Media and Mobile Learn and enhance capacity building through increased knowledge sharing http://www.UNPAN.org/DPADM/ Part 2 - 14 Capacity-Building Activities Part 2 - 15 2013-2014 - EGB Technical Cooperation and Capacity Building Country Purpose Accomplishments Follow-up Bahrain Provide e-Government support and capacity building Project document to support Arabic Content Center Developing Phase II Brunei Provide e-Government support and capacity building Trained middle and IT Manager in e-government and Open Data Training Senior CIO on e-government Colombia Support for National Dev. Plan and e-Gov. Strategy Project Formulation Project Design approved by Government, in Implementation Project Document Implementation EGM, Regional e-Gov. Workshop Costa Rica Advisory Services to Presidential Council, METER Workshop Creation of Presidential Committee for e-Gov. Project Document approved Project Document Signature Panama Project Formulation Mission METER Workshop U.N. e-Government Survey in National Development Strategy Project Document Signature Qatar Provide e-Government support and capacity building Project Document signed Second project document sent for approval Saudi Arabia Provide e-Government support and capacity building Project document drafted Project document with government for approval The Bahamas Project Formulation Mission METER Workshop Project document approved on Master Plan for e-Government Preparation of Draft Project Document United Arab Emirates Provide e-Government support and capacity building e-Participation policy deployed MOU drafted for future collaboration Part 2 - 16 Analysis and Research UN E-Government Survey Trend Lines of Regional and sub-Regional e-Government Development, 2003 - 2014 http://www.UNPAN.org/DPADM/ http://www.unpan.org/dpadm/ Part 2 - 17 WORLD - Trend Lines of Regional e-government Development, 2003 - 2014 • There remains a wide disparity among Regions in their states of e-government development. • Africa faces the greatest challenge, the less steep slope shows the slowest progression and underlines its lagging position. Part 2 - 18 AFRICA – Trend Lines of Sub-Regional e-government Development, 2003 - 2014 • • Progress in Africa remains slow and uneven. There has not been sufficiently significant progress in e-government development. The regions remain below the world average. Only Northern Africa is showing a positive growth on its index. Part 2 - 19 ASIA - Trend Lines of Sub-regional e-Government Development, 2005 - 2014 The EGDI is particularly low in Southern Asia with a negative slope indicating an opposite growth in egovernment with respect of the rest of the world. Part 2 - 20 EUROPE - Trend Lines of Sub-Regional e-Government Development 2005 - 2014 Europe continues to be the global leader in egovernment development. Most of the European Union countries rank high in the e-Government Development Index. The concerted and holistic efforts of Europe at both regional and national levels have helped to consolidate the position of Europe as the global leader in e-government. All sub-regions have increased their indexes and are above the world average. Part 2 - 21 Latin America & the Caribbean - • • Trend of Sub Regional EGDI, 2005 -2014 Latin America show a divergence between South & Central and the Caribbean, with the former improving rapidly. The E-Government index is particularly low in Central America, with a lower EGDI than the world average for 2014 Part 2 - 22 OCEANIA - • • • Trend Lines of Sub-Regional e-Government Development, 2005 - 2014 Australia and New Zealand have a strong advance with respect to the region. They also are economically advanced; whereas the rest of the islands in the region have smaller economies, populations, and land mass; and thus have fewer resources. The majority of the other countries in the region, have a law EGDI Polynesia and Micronesia are growing fast (steep line), leaving Melanesia in the last position. Part 2 - 23 MENA * - Trend Lines of e-Government Development, 2003 - 2014 • • • * Definition according to World Bank - Link MENA countries show a steady and fast growth in their EGovernment Index. These group of countries has an average higher than World Average for 2014. MENA has surpassed Asia, Africa and the World EGDI mean Part 2 - 24 Gulf Cooperation Council Members (GCC) Trend Lines of e-Government Development, 2003 - 2014 • • GCC countries show an extremely fast growth in their E-Government Index; rapidly catching up with Europe. Since 2003, GCC has surpassed Asia and the World EGDI mean. Part 2 - 25 THANK YOU FOR YOUR ATTENTION! aquaro@un.org http://www.UNPAN.org/DPADM/ Part 2 - 26