Promethean Technical
Audio Conference
Broward County Public Schools
March 24, 2010
Agenda
•
Wiki
•
Installation
•
Technical Support
•
ActivDriver Update
•
ActivHardware Update
•
ActivInspire vs. ActivStudio Update
•
End of Year TLC conference
•
Professional Development/Lesson Building Questions
Broward Promethean Wiki
http://browardpromethean.pbworks.com
Installation
• The district now contracts Quality directly to
install all Promethean ActivClassrooms, so
you will need to contact them to schedule all
installations
– Modified Digital Classrooms – call in a Remedy
Ticket
– Purchased using school funds – complete
Communications Work Order which is done
through CAB
Technical Support
•
First point of contact – Promethean Technical
Support
– Telephone: 888-65-ACTIV, option #3
– Knowledgebase Website –
http://us.prometheankb.com/
• If issue isn’t resolved – call in a Remedy Ticket
– Ex: need to replace electronics on the board
• Technical Troubleshooting Training
– May 20, 2010
– Train district staff to offer more support
internally
ActivHardware Update
• What works with what???
• 3 versions of ActivBoards in district
– ActivBoard version 1 (need product code)
• Boards sold prior to 2006
– Will have black oval in upper left corner
– AB78 Activ Board (or ProActiv Board)
• Boards sold 2006 to mid-2009
– AB100/AB300/AB300Pro Series
• All boards sold mid-2009 to present
Infrared ActivBoard
• These will have a larger black oval in the upperleft corner of the board (about 5 inches)
• Will work with ActivInspire and ActivStudio
• Cannot upgrade to ActivArena (dual-user)
• IR ActivSlate/ActiVotes cannot register directly to
the new boards – will need the old ActiVote
shaped hub to connect
• Will work with 2.4 GHz devices (ActivSlate,
ActiVotes, ActivExpressions)
– The 2.4GHz devices register to a black USB ActivHub,
not to the board
AB78 ActivBoard/ProActiv Board
AB78 ActivBoard/ProActiv Board
• May say ActivBoard or ProActiv Board at the top
• Have a built-in IR sensor to work with the AV2
ActiVotes and ActivSlate XR without a hub
• Can be upgraded to ActivArena (dual-user)
• Will work with ActivInspire and ActivStudio
• Will work with 2.4 GHz devices (ActivSlate,
ActiVotes, ActivExpressions)
– The 2.4GHz devices register to a black USB ActivHub,
not to the board
AB100, AB300, AB378 Series
AB100, AB300, AB300Pro Series
• IR ActivSlate/ActiVotes cannot register directly
to the new boards – will need the old ActiVote
shaped hub to connect
• Can be upgraded to ActivArena (dual-user)
• Will work with ActivInspire and ActivStudio
• Will work with 2.4 GHz devices (ActivSlate,
ActiVotes, ActivExpressions)
– The 2.4GHz devices register to a black USB
ActivHub, not to the board
ActivDriver
• Current version can be found on service desk
– 5.2.7
• Needs to be installed for computers using all
new ActivBoards
– AB100 series
– AB300 series
– AB300Pro series
• Included in ActivInspire installation files
• Separate for ActivStudio installation
ActivHubs
Infrared Technology
2.4 GHz Radio Technology
ActiVotes
• 2 versions
– AV2
• Infrared technology
• mid-2008 and earlier
– AV3
• 2.4 GHz radio frequency
• mid-2008 to present
ActiVote AV2
Registers directly to the
AB78 boards (proActiv
or ActivBoard)
Can also register to an
ActiVote-shaped hub to
work without a
Promethean board or
with the older IR
ActivBoards
No symbol between
red and green lights
on the device.
ActiVote AV3
Registers to the black
USB ActivHub
Will work with any
version of Promethean
board. Will also work
with another brand of
interactive whiteboard
or simply with a
computer and an LCD
projector.
Has wireless symbol
between red and
green lights at the
top of the device.
ActivSlate
ActivExpressions
• Will work with any ActivBoard
• Register to the 2.4 GHz ActivHub
– Can be used with any computer
• Other IWB brands
• ActivSlate/other brand of tablet
• Computer w/ LCD projector
• Software
– Expression Edition Software (non-Intel based
computers)
– ActivInspire (recommended)
ActivExpressions – Self Paced
• ActivExpressions can be upgraded to selfpaced mode
• Allow students to work at their own pace
• Level questions to differentiate instruction
• Upgrading the devices
– www.prometheanplanet.com/selfpacedlearning
ActivStudio/ActivInspire
• District-wide license for both applications as
of January 2010
• ActivInspire needs an Intel processor
– Cannot be used on iBook G4 computers
• Recommended to upgrade if possible –
ActivStudio will no longer be updated
• ActivInspire can open ActivStudio files, but
ActivStudio will not open ActivInspire files
End of Year TLC Conference
• District has asked Promethean to participate
at the event at Rock Island PDC in May
• We will provide more in-depth information on
software and products
• ActivInspire version 1.4 updates
Lesson Building Questions
• Promethean Planet Forum –
www.prometheanplanet.com/forum
– Communicate with the 500,000+ members of the
Promethean Planet website
• Encourage attendance at district trainings and
learning communities
– Promethean conference on CAB (under Instructional
Resources/Interactive Whiteboards)
• 3-day summer conference information to be
shared in coming weeks
Promethean Contact Information
• Steve LeBoeuf – Area Sales Manager
– Steven.leboeuf@prometheanworld.com
– (954) 707-7386
• Kim Jurczak – Teaching and Learning Consultant
– Kim.jurczak@prometheanworld.com
– (754) 224-0005
• Mark Hofmann – Sales Agent for Southern Broward County
– Millennium Technology Group
– mhofmann@mtgtechservices.com
– (954) 604-1254
• Robb Yasenka – Sales Agent for Northern Broward County
– Engaged Learning Solutions
– ryasenka@engagedlearningsolutions.com
– (954) 494-2629