AMI Meter Deployment Talquin Electric Cooperative, Inc. Talquin Water & Wastewater, Inc. October 20, 2011 TALQUIN ELECTRIC INC. SlideCOOPERATIVE, Title • Serving Approximately 43,444 Members Co-op Wide • Content A • 52,110 Active Electric Accounts • Content B 48,382 Residential 2,501 Commercial 227 Large Power • Over 4,400 Miles of Energized Line 11.9 Services Per Mile • 26 Substations • Winter Peaking System Approx. 300 MW Demand 2 TALQUIN ELECTRIC INC. SlideCOOPERATIVE, Title Serving Leon, Gadsden, Liberty and Wakulla Counties in NW Florida • Content A • Content B 3 TALQUIN WATER & WASTEWATER, INC. • 20,420 Active Water Accounts – 19,745 Residential – 664 Commercial • 4,357 Active Wastewater Accounts – 4,198 Residential – 159 Commercial • TWWI owns 18 Community Water Systems through the four county area • 630 miles of pipeline with 1,500 hydrants, 5,000 valves, 14 elevated storage tanks, 30 pressure tanks, and 44 wells providing an average of approximately 6 million gallons per day. • Tanks range in size from 100,000 gallons to 1,000,000 gallons for elevated tanks and 500 to 15,000 gallons for pressure tanks. 4 AMI Issues Unique To Talquin • Member-Read Residential Billing Process • True-Up of Unbilled Revenue Due to Member Read System • Absence of Existing Read Routes to Streamline Deployment Within Billing Cycles • TEC Employees Have Not Visited Accounts Monthly • Gaining Access to Property • Large Service Area & Diversity in Density of Member Accounts – Different Concerns of Members • Water Service • Territorial Agreement with City of Tallahassee Initial Steps Towards AMI • Began Aclara PLC (TWACS) AMR Pilot - May 2007 • Two significant obstacles to overcome – How to read water meters via power line? – How to read electric meters not served by TEC distribution? • Change in management = change in direction – All of 2008 focused on AMI research – Site Visits, Technical Expos, and RFI’s • Must have an adequate and easily maintainable water solution. • Goal was to “future proof” Talquin for the stilldeveloping and ever-changing Smart Grid requirements. Evaluation Process • Evaluated five different AMR/AMI technologies – Aclara, Landis + Gyr, Sensus, Cannon, and Tantulus • Parameters by which all were evaluated, close to 30. – – – – – Meter Vendor Variety Outage and Restoration Notification Ability to Read Water Meters Web-based Interface “Pinging” Capability • Narrowed down to three and released RFP per RUS specifications • Not just lowest bidder, but lowest evaluated bidder. • Sensus FlexNet was recommended and approved Financial Case for AMI Meter Readings Cash Flow Analysis Transportation Expenses Revenue Protection Labor Conversions Outage Management Contractor Services Revision Financial Case for AMI Savings Summary -2% 7% Traditional Meter Reading Off-cycle Reads 20% 35% Accounting & Customer Service Outage Management Revenue Protection 30% Meter Operations Other Annual Savings 3% 3% Cumulative Cash Flow $35,000,000 $30,000,000 $25,000,000 $20,000,000 Benefits $15,000,000 Costs $10,000,000 $5,000,000 Cum Cash Flow $0 -$5,000,000 -$10,000,000 1 2 3 4 5 6 7 8 9 10 11 Years 12 13 14 15 16 17 18 19 20 21 Financial Case for AMI Meter Reading Injuries & Damages $200,000 Office Space/Overhead Hand Held Maintenance $150,000 Hand Held Computers Cost Vehicles $100,000 Benefits & Pensions Supervision $50,000 Direct Labor Contractors $0 Current Proposed Chart 4 Meter reading Assumptions Number of times meters are read each year % of meters read by utility personnel Number of full time readers (or equivalent) used for billing reads % of meters read by contractors Contractor price per read Average annual meter reader salary Number of meter clerks Average annual clerk salary Number of supervisors Average supervisor salary Benefits as a % of salary Number of vehicles Annual cost per vehicle Current number of hand-helds Hand-held purchase price per unit Average life of hand-held (Years) Annual maintenance fee per hand-held Annual overhead/office space Annual cost of injuries to meter readers Annual damages caused by meter readers 12 0% 0% $ $ 32,000 1.0 $ 28,000 1.0 $ 40,000 63.0% 3 $ 9,120 3 $ 6,000 10 $ 740 $ $ 6,000 $ 3,000 Utility Data Utility Data Utility Data Utility Data Utility Data Industry Average Industry Average Industry Average Industry Average Industry Average Industry Average Utility Data Utility Data Utility Data Utility Data Utility Data Utility Data Utility Data Industry Average Industry Average Financial Case for AMI Revenue Protection $800,000 $600,000 $400,000 $200,000 $- Current Proposed Meter Operations Starting Watts (Electric Only) Meter Inaccuracy Water Meter Inaccuracy Electric Meter Retirement $600,000 $400,000 $200,000 $Current Proposed NPV - $12,842,669 IRR – 34% Profitability Index – 3.82 Breakeven Point – 5 yrs Talquin’s AMI Deployment • Ten Tower Gateway Base Station (TGB) Sites In Service to Establish Fixed Wireless “Smart Grid” Canopy – Five on existing microwave towers, four on elevated water tanks, and one on a leased USFS tower • Over 37,000 Residential Meters Deployed to Date • Majority of Residential Exchanges Being Performed by Contractor, CMI Services out of Chipley, FL • Releasing RFP for Polyphase Meter Selection • Integration With GIS Mapping System • Integration With Outage Management System & Prediction Technology • Pilot Project of Sensus iPerl Water Meters in Service & Communicating Member Awareness • Utilize Focus Group Concept to Identify Concerns of Members –Target Those Concerns • Hold Open Houses • Presentations at Community Events • “TEC-Meter” Identifier in Lieu of “Smart Meter” • Annual Meeting Booth • Articles In Talquin’s Monthly Publication to Members • Informational Posters in Area Offices • Created Informational Brochures • Postcards Mailed to Members – Advance Notification Immediately Prior to Deployment in Their Area • Signs Placed at Entrances of Subdivisions • Information Packets Delivered at Time of Exchange IT & Integration Partners • Technical Nature and Required Integration With Other Critical Systems Mandates That IT Be Involved From Conception of AMI Selection & Planning Process • Participation From Vendors of Integrated Systems – Customer Information Systems – GIS Mapping – Outage Management • Highly Recommend a Meter Data Management System Maximize Use of Assets & Data Related to AMI Deployment Tips • • • • • • • • • Clearly Define Responsibilities & Expectations of Contractor Clearly Define Departmental Duties & Responsibilities Test Sampling of Products Before Deployment Install All Infrastructure In Initial Stages Document Status of Meters – Photos of Existing & New Document - Photo Condition of Member’s Electrical Service Line Up Contractors to Respond to Emergency Repairs Retain Meters for Minimum of Three Months – Billing Issues Stage Full Promotion of “Bells & Whistles” With Timing of Functionality – Integration Requires Time • Be Prepared for Health Related Questions – EMF, etc. • Do Not Install Meters With Remote Disconnects on Critical Accounts – Traffic Lights, RR Crossings, MES Accounts, etc. Issues Faced Since Deployment • Isolated Pockets of Meters Failing to Communicate – Very Limited in Scope - Required Installation of Repeater • Inaccessible Meters • Damage in Meter Bases Discovered During Exchange • Remote Disconnect Failures Due to Water Intrusion Condition of Member’s Electrical Service • Simultaneous Outage Notification Alarms in Dense Areas • Discovery of PV Systems - Mechanical Meter Net Billing • Give Consideration Into Decision to Allow/Not Allow OptOut Option (Privacy, Security & Medical Concerns) Actual Image of Map Displaying Meter Icons of Accounts Affected by Device Outage In Conclusion: • Establish your Financial Goals and Targets upfront • Check the progress of the project against your objectives • Leverage fixed investment against inflationary annual costs of the current systems For More Information Please Contact: 850-627-7651 Eugene Kanikovsky, Director of Financial Services eugenek@talquinelelctric.com Jeremy Nelms, Director of Engineering Services jnelms@talquinelectric.com