Devils Tower Utility Company
Flowchart
Claire Dillard
AIS - Section 2
September 19, 2013
1 of 4
Devils Tower Utility Company Flowchart
Prepared by: Claire Dillard, September 16, 2013
Last Updated by: Claire Dillard, September 16, 2013
Meter Reading
Blank
Customer
Meter Form
Data Processing
Updated
Monthly
Meter
Reading
Forms
Meter
Mailroom
Customer
Key Data
Remittance
Advice
Read &
Record
Meter
Info
D
Customer
Payment
Update Meter
Files
Consist
ency
Check
Monthly
Meter
Reading
File
Updated
Monthly
Meter
Reading
Forms
Corrected
Remittance
Advices
Customer
Master
File
Yes
Discrepancy?
Verified
Remittance
Advices
No
Calculate
Usage
Customer
Payment
Monthly
Billings
Transact
ion file
Utility
Rate File
A
Compute Bill
Amount and
Print
Customer
Invoice
B
Customer
2 of 4
Devils Tower Utility Company Flowchart
Prepared by: Claire Dillard, September 16, 2013
Last Updated by: Claire Dillard, September 16, 2013
Cashier
A
Accounts Receivable
Customer
Payment
Prepare
Deposit
Slip
Input
Payment
s
Corrected
Remittance
Advice
B
Key Data
1
Deposit Slip
2
Deposit Slip
Copy 2
Update
Payment File
D
A/R
Payment
File
Match
Balances
Bank
Yes
Note: Look for
discrepancy and
make necessary
changes.
Discrepancy?
No
Verified
A/R
Payment
File
Customer
Master
File
Update
Information
General Ledger
3 of 4
Process Summary Sheet for Devils Tower Utility Company
Prepared by: Claire Dillard, September 16, 2013
Last Updated by: Claire Dillard, September 16, 2013
Department
Activity/Process
Inputs
Outputs
Meter Reading
Read & Record Meter Info
Blank Customer Meter form;
Meter
Updated Monthly Meter
Reading Forms
Data Processing
Update Meter Files
Batch of Updated Monthly
Meter Reading Forms
Monthly Meter Reading File
Data Processing
Calculate Utility Usage
Monthly Meter Reading File;
Customer Master File
Monthly Billings Transaction
File
Data Processing
Compute Bill Amount by
multiplying the utility usage by
current rate in the utility rate file;
then, Print
Utility Rate File; Updated
Monthly Meter Reading File
Customer Invoice
Mailroom
Verify Consistency between
Customer payments and
Remittance advices
Remittance Advice; Customer
Payment
Customer Payments, Correct
Remittance Advices, Incorrect
Remittance Advices
Cashier
Prepare Deposit Slip
Customer Payment
Deposit slip and one copy
Accounts
Receivable
Update Payment File
Completed Remittance Advice
Updated Accounts Receivable
Payment File
Accounts
Receivable
Match Balances
Accounts Receivable Payment
File Balance; Deposit Slip Copy
Verified A/R Payment File
Accounts
Receivable
Update Information
Verified Accounts Receivable
Payment File
Updated Customer Master
File; Updated General Ledger
4 of 4
Flowchart Symbol Stencil
Input/Output Symbols
23
1
Multiple Copies
of 1 Document
Document Symbol:
Represents a
document or
report
Input/Output;
Journal/Ledger
Represents any
input or output
(Prog. flowchart) or
Journal/Ledger
(Doc. flowchart)
Transmissi
on Tape:
manually
prepared
control
totals
Terminal or
PC:
Combinatio
n of display
and keying
Represents information
displayed by an
online output device
(monitor)
Processing Symbols
Computer Processing:
Represents a process
performed by a
computer, usually
results in data change
Manual Operation:
Represents a processing
operation that is
performed manually.
Storage Symbols
Magnetic Disk/
Drive:
Represents data
stored on magnetic
disk or drive.
Temporary Storage:
Used for temporary files,
e.g. transaction batch files
Off-line Keying Operation:
Operation that uses off-line
Keying device
(e.g. cash register)
Auxiliary Operation:
Represents processing
operation carried
out by a device other
than a computer
Online Keying:
Represents data entry
by an online device
such as a terminal or
PC.
Display:
FGI
RMI
Miscellaneous Symbols
Magnetic Tape:
Represents data
stored on a
magnetic tape.
May represents
transaction files.
File: Manually
stored & retrieved
documents
order sequencing:
A=Alpha;
D=Date;
N=Numeric
Flow Symbols
Decision: Represents
a decision making
step
A
Annotation: used to
provide descriptive
comments or
explanatory notes
Terminal: identifies
the beginning, end, or
point of interruption in
a process.
P-2
Appendix 1