Make better business decisions Click to edit Master title Bahrain converged style update Click to2011 edit Master subtitle style July Ismail Patel Research Analyst, GCC 11/09/2009 Bahrain converged update, July 2012 • Highlights • Socioeconomic conditions • Telecoms-market context • Services • Networks • Smartphones, data and messaging, and content and apps • Informa forecasts www.informatandm.com © Informa UK Limited 2012. All rights reserved 3 Highlights • The Government has announced the third National Telecommunications Plan, stating that a fiber NBN and 4G LTE should be deployed in the next three years. • All three mobile operators have trialed and showcased 4G LTE. Licenses are expected to be issued in 1H13. Operators have launched HSPA+. • Promotional offers in voice, SMS and data dominate the market, especially in the prepaid segment. In postpaid, Viva launched a high-end platinum postpaid plan. • The fixed-broadband market is saturated with little room for growth. Alternative operators consider LLU off Batelco’s network to be too expensive and only Lightspeed has partially unbundled the incumbent’s network. • Batelco scrapped plans to sell its Bahraini and Jordanian towers, looking instead to share with rival operators, stating that initial proposal lacked economic sense. www.informatandm.com © Informa UK Limited 2012. All rights reserved Socioeconomic conditions Statistics 4Q11 Population 1,341,510 Population growth rate (%) 2.77 Median age 30 Urban population (%) Rural population (%) 75 25 Rate of urbanization (%) 1.8 Households Country area (sq km) GDP (US$ bil.) GDP per capita (US$) Annual GDP growth (%) 123,730 765 31.38 37,941 5.44 Notes: GDP statistics are based on purchasing-power parity Sources: Informa Telecoms & Media, IMF, World Bank www.informatandm.com © Informa UK Limited 2012. All rights reserved 5 Telecoms-market context • Regulation • Telecoms-market overview • Telecoms-market financials www.informatandm.com © Informa UK Limited 2012. All rights reserved 6 Regulation Topics Current status Regulatory body Telecommunications Regulatory Authority (TRA) possesses autonomy from the government, and is involved in all major telecoms and digitaleconomy decisions. Fixed-line infrastructure Owned and operated by Batelco; LLU is legislated but only a few cabinets have been unbundled by Lightspeed. National broadband network is approved and set to be deployed during the next three years. Spectrum 4G licenses to be issued in 1H13. Also, a license award process for paired spectrum for 3G+ in the 2.6GHz, and in other frequency bands used for mobile telecoms later, will occur later this year or in early2013 in two sets: two paired sub-bands of 40MHz, which would be freed by end-2012; and an additional 30MHz of paired 2.6GHz spectrum, freed by end-2014 Number portability Has been in service since 3Q11. In 1Q12, the TRA stopped Viva charging BHD1,500 (US$3,978) for MSNS (Mobile Special Number Service) customer cancellations as Viva did not get prior approval for the charge. The TRA said that this charge could potentially impede the uptake of mobile number portability (MNP). www.informatandm.com © Informa UK Limited 2012. All rights reserved 7 Telecoms-market overview Statistics Telecoms connections (mil.) • Total mobile • Total fixed Penetration rate (%) • Mobile • Fixed 1Q11 4Q11 1Q12 1.60 0.23 1.69 0.24 1.72 0.24 122.16 185.89 126.25 193.97 127.36 193.97 Leading mobile operator Batelco Batelco Batelco Leading fixed-broadband operator Batelco Batelco Batelco Internet users (mil.) n/a 0.69 n/a Broadband users (mil.) • Mobile • Fixed 0.24 0.23 n/a 0.29 n/a 0.30 Smartphone users (mil.) 0.70 0.76 0.78 184.74 201.83 201.44 34.21 30.79 30.51 Total mobile revenues (US$ mil.) Mobile ARPU (US$) Source: Informa Telecoms & Media www.informatandm.com © Informa UK Limited 2012. All rights reserved 8 Services • Multiplay services and bundling • Voice • Mobile subscriptions by operator and technology • MVNOs Market overview Profiles • Broadband • Fixed-broadband Market overview Providers • Mobile broadband subscriptions by operator and technology • Multichannel TV www.informatandm.com © Informa UK Limited 2012. All rights reserved 9 Multiplay services and bundling Provider Fixed broadband Fixed voice TV Mobile broadband Mobile voice Wi-Fi hot spots Batelco ADSL, FTTH/B PSTN, ISDN IPTV (over FTTH/B) HSPA+ WCDMA Yes Mena Telecom WiMAX VoIP No No No No Zain WiMAX VoIP No HSPA+ WCDMA No Lightspeed ADSL No No No No No 2 Connect No No No No No ADSL Provider Maximum FB bundle size (elements) Optional extras and discounts Batelco Triple (fixed broadband, fixed voice, TV) 3G+WiFi PS Vita for FBB customers, paid in instalments Mena Telecom Dual (fixed broadband, fixed voice) n/a Zain Dual (fixed broadband, fixed voice) n/a Lightspeed None n/a 2 Connect None n/a www.informatandm.com © Informa UK Limited 2012. All rights reserved 10 Voice Voice subscriptions by type, 1Q10-1Q12 Subscriptions (mil.) Fixed Mobile 2.0 1.5 • Mobile subscriptions reached 1.72 million at end-1Q12, representing population penetration of 127.36%, the lowest in the GCC and Jordan. • Landlines reached an estimated 241,000 at the same time, with household penetration at 194%, the second highest in the region after Qatar. 1.0 0.5 0.0 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 Voice net adds by type, 1Q10-1Q12 Net additions (000s) Fixed 70 60 50 40 30 20 10 0 -10 -20 Mobile 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 • Growth in fixed is stagnant as the market is saturated, whereas the number of mobile subscriptions continues to grow as multiSIM adoption increases due to promotional offers. • Whereas there is no suggestion of PSTN being substituted by mobile, managed VoIP services (Mena Telecom and Zain) as well as OTT VoIP services (Skype, etc.) are on the increase and pose a threat to traditional landline revenues. Source: Informa Telecoms & Media www.informatandm.com © Informa UK Limited 2012. All rights reserved 11 Mobile subscriptions by operator and technology By operator Subscriptions 2Q11 3Q11 4Q11 1Q12 Batelco 759,900 752,400 739,000 738,000 Viva 403,100 424,600 446,500 454,000 Zain 467,000 485,010 508,000 528,000 2Q11 3Q11 4Q11 1Q12 1,259,550 1,268,390 1,268,150 1,269,660 370,450 393,620 425,500 450,340 By technology Subscriptions GSM WCDMA Source: Informa Telecoms & Media www.informatandm.com © Informa UK Limited 2012. All rights reserved 12 Mobile ARPU trends by service and operator Mobile ARPU by operator by service category, 1Q12 • Average ARPU was US$36.41 in 1Q12, an increase from US$35.79 in the last quarter and US$35.35 year-on-year. 50 45 44.94 • The country stands in fourth place in the Middle Eastern region in ARPU. 40 35 37.81 ARPU (US$) 30 27.00 25 20 15 10 5 0 Batelco Viva Source: Informa Telecoms & Media www.informatandm.com © Informa UK Limited 2012. All rights reserved Zain • Viva has been the strongest performer in revenues per customer, due to its concentrated data-focused subscriber base. Batelco follows with its larger postpaid base, and its increase of promotional offers in prepaid in comparison with its rivals. • Informa believes the arrest in ARPU decline can be achieved once commercial LTE is launched in the country, with competition between all three operators. 13 Fixed broadband overview • Inform estimates that over one third of these subscriptions are SMEs. This has had an effect on household penetration, which stood at 244% if UN household figures are taken into consideration. • Net growth is expected to drop rapidly as the market becomes increasingly saturated. • Faster mobile-broadband technologies are expected to cause some degree of substitution from fixed, as most fixed data packages themselves are capped like mobile. 350 Subscriptions (000s) • Subscriptions were estimated to have breached the 300,000 mark in1Q12. Fixed-broadband subscriptions, 1Q10-1Q12 300 250 200 150 100 50 0 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 Fixed-broadband net adds, 1Q10-1Q12 35 30 Net adds (000s) • Due to its microgeography, there is only a limited scope for fixed-broadband to expand in Bahrain. 25 20 15 10 5 0 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 Source: Informa Telecoms & Media www.informatandm.com © Informa UK Limited 2012. All rights reserved 14 Fixed-broadband networks Fixed-broadband subscriptions by major technologies, 1Q10-1Q12 WiMAX 1Q12 Net adds (000s) FTTH/B xDSL 200 Subscriptions (000s) Fixed-broadband net adds by technology, 1Q12 and 1Q11-1Q12 160 120 1Q11-1Q12 60 50 40 30 20 10 80 0 FTTH/B 40 0 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 WiMAX xDSL • Batelco’s xDSL network continues to be the largest fixed-broadband network by subscribers, with a market share of 61%. Fixed-broadband market share by technology, 1Q11 and 1Q12 1Q12 1Q11 FTTH/B 0.9% FTTH/B 1.2% WiMAX 37.7% WiMAX 40.1% xDSL 59.0% xDSL 61.1% • Mena Telecom and Zain’s WiMAX networks are growing steadily, targeting the low-end residential market, with a 37.7% market share. • Nuetel first launched FTTH/B in Amwaj Islands. Batelco started to roll out fiber in greenfield areas. The proposed NBN will boost the FTTx market share in Bahrain. Source: Informa Telecoms & Media www.informatandm.com © Informa UK Limited 2012. All rights reserved 15 Fixed-broadband providers • Mena Telecom and Lightspeed have been growing strongly. • All operators, other than Batelco and the two WiMAX operators, focus on the SME market. • Most service plans are capped. Batelco recently upgraded its 8Mbps/60GB, 10Mbps/80GB and 16Mbps/100GB to 90GB, 120GB and 150GB, respectively. It also raised its minimum “up-to” upload speed to 512Kbps. Top five providers by fixed-broadband subscriptions, 1Q12 Batelco Bahrain Mena Telecom Net adds (000s) 74,000 Zain Bahrain 40,000 Lightspeed Communications 38,000 2 Connect Bahrain 24,000 Fixed-broadband market share by provider, 1Q12 Fixed-broadband net adds, top five operators, 1Q12 and 1Q11-1Q12 1Q12 85,440 Zain Bahrain, 13.2% 1Q11-1Q12 2 Connect Bahrain, 7.9% 25 20 15 10 Batelco, 28.2% Mena Telecom, 24.5% 5 0 -5 2 Connect Bahrain Batelco Lightspeed Mena Telecom Zain Lightspeed, 12.6% Source: Informa Telecoms & Media www.informatandm.com © Informa UK Limited 2012. All rights reserved 16 Multichannel TV Multichannel-TV subscriptions by platform, 1Q10-1Q12 Subscriptions (000s) Cable TV DTH DTT • Batelco has launched IPTV services in areas where it has rolled out FTTH. It has ruled out deploying IPTV over ADSL. IPTV 200 150 100 50 0 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 Multichannel TV subscriptions by provider, 1Q10-1Q12 Subscriptions (000s) ADMC ART Batelco BRTC Nuetel OSN 25 20 15 10 5 0 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 • As yet, it is still in its trial phase and offers are only made directly to household residents, not publicly. The company will roll out the service commercially over the next 2-3 years, while it looks for a vendor with access to content. • DTT is now replacing the analog terrestrial network. There are an estimated 2,500 households connected to DTT. Analog TV is expected to be phased out by next year. • There were an estimated 26,800 pay-DTH households. Most of these subscribe to OSN. The number of free DTH households is estimated at 156,800. Source: Informa Telecoms & Media www.informatandm.com © Informa UK Limited 2012. All rights reserved 17 Networks • Next-generation mobile networks • FTTH/B www.informatandm.com © Informa UK Limited 2012. All rights reserved 18 Next-generation mobile networks Service provider Technology Status (launch status, coverage, investment, suppliers) Batelco, Zain, Viva LTE All operators have trialed and showcased 4G LTE technology in public. Details of licenses and commercial launches will be announced in 1H13. Zain Bahrain Femtocells Small-cell mobile solutions provider ip.access has announced that Zain Bahrain will deploy its nano3G femtocells and picocells. 2G and 3G small cells will be for public access, private business and residential users. Small-cell deployments increase network capacity in urban locations and improve network access both indoors and in difficult-to-reach locations. Mena Telecom WiMAX 802.16e Mena Telecom awarded managed services contracts to Tech Mahindra and Huawei Technologies to upgrade and manage its nomadic WiMAX network. www.informatandm.com © Informa UK Limited 2012. All rights reserved 19 FTTH/B FTTH/B subscriptions and net adds, 1Q10-1Q12 Subscriptions Net additions 4 500 Nuetel 400 3 300 2 200 1,200 Net adds Subcriptions (000s) Top FTTH/B providers by subscriptions, 1Q12 Batelco 1 2,400 100 0 0 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 FTTH/B net adds, top providers, 1Q12 and 1Q11-1Q12 • Nuetel still has a monopoly in the manmade Amwaj Islands in the north. • Batelco has started to deploy fiber in greenfield areas, though it has not released details of its commercial offers public. • The proposed NBN will increase FTTH/B take-up in the next five years. 1Q12 1Q11-1Q12 1,000 800 600 400 200 0 Batelco Nuetel Source: Informa Telecoms & Media www.informatandm.com © Informa UK Limited 2012. All rights reserved 20 Data and messaging and content and apps • Mobile data and messaging Key developments Revenues • Operator content and apps www.informatandm.com © Informa UK Limited 2012. All rights reserved 21 Mobile data and messaging: Key developments Development Key players Informa viewpoint Batelco and Jinny Software partner on messaging solutions Batelco, Jinny Batelco and Jinny Software, a global supplier of messaging, call completion and mobile advertising, formed a partnership in which Batelco will receive a range of messaging solutions, including an MMSC, a WAP gateway, VAS upgrades and an Unstructured Supplementary Service Data (USSD) gateway. Viva customers move to e-billing Viva Bahrain Viva has been encouraging its customers to transfer to e-billing since its launch in 3Q11. As an incentive, customers who signed up for ebilling before the end of 2011 received a 5% discount on a month’s bill. www.informatandm.com © Informa UK Limited 2012. All rights reserved 22 Mobile data revenues Mobile data revenue by operator, 1Q10-1Q12 Batelco Viva Zain Data revenues (US$ mil.) 30 25 20 15 10 5 0 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 Source: Informa Telecoms & Media • Data is growing exponentially as it eats into traditional voice and SMS revenues. • Viva is trying to position itself as data-oriented. It overtook Zain Bahrain in data revenues in 2Q11. Informa estimates that total operator data revenues reached US$50.4 million in 1Q12, up from US$45.7 million in 4Q11 and US3$1.7 million in 1Q11. • Viva has the advantage of an active parent company, STC, which is rolling out services that it has tried out in Saudi Arabia to its Bahrain subsidiary. • The battle for sustaining growth is moving into the lower end of the market. www.informatandm.com © Informa UK Limited 2012. All rights reserved 23 Operator content and apps Service provider Service Type Details Batelco Samma3ni Music Deal with media n/a group Rotana to gain rights to Rotana's music library. The “Samma3ni”, service features the latest and most popular Arabic music www.informatandm.com © Informa UK Limited 2012. All rights reserved Device availability Price BHD1 (US$2.65) per month for 25 tracks of choice for postpaid customers. For prepaid, there is a SimSim Samm3ni Starter Pack at BHD3, featuring 50 minutes of free local calls on Batelco network, BHD1 credit and 25 free music tracks. 24 Informa forecasts www.informatandm.com © Informa UK Limited 2012. All rights reserved 25 Fixed-broadband forecasts Fixed-broadband market share by technology, 2012 and 2017 Broadband subscriptions, 2012-2017 2012 Subscriptions (000s) 600 2017 FTTH/B, 1.8% 500 FTTH/B, 18.2% 400 WiMAX, 35.4% 300 200 xDSL, 62.8% 100 xDSL, 53.8% WiMAX, 28.0% 0 2012 2013 2014 2015 2016 2017 Fixed-broadband subscriptions by technology, 2012-2017 FTTH/B WiMAX xDSL Subscriptions (000s) 350 300 • The fixed-broadband subscriptions base is expected to reach 511,000 by end-2017. The main factor contributing to this increase will be the government-backed FTTx NBN. 250 200 • xDSL will be gradually phased out as fiber becomes more prevalent. 150 100 50 0 2012 2013 2014 2015 2016 Source: Informa Telecoms & Media www.informatandm.com © Informa UK Limited 2012. All rights reserved 2017 • When LTE launches next year, it will put intense pressure on the WiMAX network in terms of speeds and value for money. 26 Mobile forecasts by technology and operator Mobile subscriptions by technology share, 2012-2017 • 3G+ technologies will continue to grow in the medium term, replacing 2G. GSM WCDMA LTE 100 • Batelco is expected to maintain its dominant status. Viva will equal Zain in overall subscriptions in the long term as it seeks to attract a wide array of subscribers, from low-end, high-end and data-hungry residents. • Based on the UN’s understated population estimates for Bahrain, mobile penetration of the population by end-2017 will be 285%. 60 40 20 0 2012 2013 2014 2015 2016 2017 Mobile subscriptions by operator, 2012-2017 Batelco Viva Zain 1.2 Subscriptions (mil.) • LTE will start to have an impact from 2015. Bahrain has the advantage of being where the likes of Zain Group and STC first test their future technology. Because of this, 4G developments are expected to materialize rapidly in this market . Share (%) 80 1.0 0.8 0.6 0.4 0.2 0.0 2012 2013 2014 2015 2016 2017 Source: Informa Telecoms & Media www.informatandm.com © Informa UK Limited 2012. All rights reserved 27 Click to edit Master title style Ismail Click toPatel edit Master subtitle style Research Analyst, Informa Telecoms & Media E-mail: ismail.patel@informa.com www.informatandm.com 11/09/2009 Make better business decisions