Getting Started
Mindset
Start to Develop the Right
Mental Attitude
• Have long term thinking 2 to 5 year
business plan.
• Treat your business like a $499,000
business instead of $499 business.
The most important things you
can bring to your ACN business:
•
•
•
•
•
Work Ethic
Desire
Commitment
Be Coachable
Excitement
Follow the ACN SYSTEM
KNOW YOUR WHY?
•
•
•
•
•
•
•
•
Time with Family
Be Debt Free
College Education for Children
Retirement
New Home
Family Vacation
Boat, Car, RV, etc…
Give more to Church
Emotional Rollercoaster
• Don’t make your Highs too high and
your Lows too low
SW / SW / SW / SW
NEXT!!
UNDERSTANDING THE
COMPENSATION
PLAN
ACN SERVICES POINT VALUE
Services = Points
US CORE SERVICES – PREFERRED
Effective for New Orders January 1, 2014
Digital Phone Service
Phone Adapter Transfer Existing Number
3 Points
Phone Adapter New Phone Number
2 Points
Local and Long Distance
3 Points
Flash Wireless Unlimited Plan
3 Points, 2 pts. (Talk, Txt)
Energy
1 Point per Service
DigitalTalk Express for Small Business
3, 5, 7 and 9 Points
Business Advantage
3, 5 , 7 up to 11 Points
Anovia (greater than $3,000/month volume)
3 Points
Vivint Home Security and Automation
3 Points
Your Business Assistant
All new and existing YBA subscribers will count as
Preferred as of 1/1/14
2 Points
US NON-CORE SERVICES – PREFERRED
Effective for New Orders January 1, 2014
Dish and DirecTV
1 Point Dish
2 Points DirecTV (Promotion)
U-Verse & Fios TV & Internet
1 Point
HughesNet Internet
1 Point
ADT Home Security
1 Point
Note: These services may no longer count as preferred customers at some point during 2014
US NON-CORE SERVICES – NON-PREFERRED
Effective for New Orders January 1, 2014
U-Verse or Fios TV
(Depending on plan)
0 - 1 Point
High Speed Internet
1 Point
Technical Support
(Depending on number of computers)
1 - 3 Points
ACN View
1 Point
Anovia (less than $3,000/month volume)
1-2 Points
COMPENSATION PLAN – Personal Residual Income
You
YOU
1-10%
1 + Points
30 + Points
40 + Points
50 + Points
1%
3%
5%
10%
Example
(Average $40 Monthly Bill w/
50 services)= $2000 Billing
40 Customer Points = $100
50 Customer Points = $200
*60+ Customer Points Effective July 1, 2014
7 Customer Points
Position yourself for ETT: Up To $3,000 Monthly TCABs!
15 Customer Points
Position yourself for ETL: Up To $7,000 Monthly TCABs!
40 Customer Points
Pays You Seven Levels
Of Customer Residual Income!
50 Customer Points
Maximizes Compensation Plan
You
Personal
Customers
Level
Team
Customers
1
1-10%
Services
``
¼%
2
3
4
¼%
¼%
½%
5
6
7
3%
5%
8%
8
RVP/Platinum 1 ½ %, 3%
2 %
SVP
Qualify
1 Customer Point
Qualify
10
Customer
Points
Qualify
20
Customer
Points
Qualify
40
Customer
Points
In your
Open line
Starting
Position
TT
Earned Positions
ETT
ETL
TC
RD
RVP
SVP
The Compensation Plan Is…
YOUR BUSINESS PLAN!
QTT
ETT
ETL
YOU
5
Points
TC
RD
RVP
SVP
A QTT must have at least 5
Customer Points totaling 3
services (including at least
3 Preferred Customers and
1 of the Prefered must be
outside the home).
You are now a QTT ( Qualified Team Trainer )
TT
ETT
ETL
TC
YOU
7
Points
Kasi
5
Points
RD
RVP
SVP
Congratulations!
You are a
Qualified ETT
Brooks
5
Points
ETT
( Executive Team Trainer )
Reasons to become an ETT within
30 days or Less:
• Your Testimonial and Success Story
• Earn Quick Start Bonus in First 30 Days
• Earn ETT Team CAB Monthly Bonus
Why add a spouse?
1. Build two residual incomes
2. Get to Ett quick and start making bonuses
YOU
7
Points
Spouse
5
Points
Brooks
5
Points
IBO Placement
“Stay in 3 until TC”
You
1
2
3
4
5
6
IBO Placement
with a spouse
You
Spouse
1
3
2
4
5
TT
ETT
ETL
TC
RD
RVP
SVP
T-CAB ETT
Bonus Schedule
YOU
7 Pts
Kasi
Brooks
5 Pts
5 Pts
QTT QTT QTT
QTT QTT QTT
2
4
6
9
12
15
QTT
QTT
QTT
QTT
QTT
QTT
=
=
=
=
=
=
$ 100
$ 500
$1,000
$1,500
$2,500
$3,000
T-CAB bonuses are earned when new Team Trainers achieve QTT within 30 days of their start date.
TT
ETT
ETL
TC
7 Pts
QTT QTT QTT
RVP
SVP
How much are you
leaving on the table?
YOU
Kasi
5 Pts
RD
Brooks
5 Pts
QTT QTT
TT
All Team Trainers achieve QTT within their 1st 30
days except one.
T-CAB’s ETT
2 QTT = $ 100
4 QTT = $ 500
6 QTT = $1,000
9 QTT = $1,500
12 QTT = $2,500
15 QTT = $3,000
TT
NOT
ETT
ETL
TC
$0
YOU
5 Pts
Kasi
5 Pts
Brooks
QTT QTT QTT
QTT QTT QTT
5 Pts
RD
RVP
SVP
T-CAB’s ETT
2 QTT = $ 200
4 QTT = $ 500
6 QTT = $1,000
9 QTT = $1,500
12 QTT = $2,500
15 QTT = $3,000
TT
ETT
ETL
TC
YOU
QTT
SVP
Who gets ETT
T-CAB
Bonuses?
Brooks
7 Pts
QTT
RVP
Who’s an ETT?
7 Pts
Kasi
7 Pts
RD
QTT
TT
Example
Because you are ETT, you bonus $500 on Brooks production
T-CAB ETT
Bonus Schedule
YOU
7
Points
Spouse
5
Points
2
4
6
9
12
15
Brooks
5
Points
QTT
QTT
QTT
QTT
QTT
QTT
QTT
QTT
QTT
QTT
=
=
=
=
=
=
$ 100
$ 500
$1,000
$1,500
$2,500
$3,000
TT
ETT
ETL
TC
You
15
Points
RD
RVP
SVP
Congratulations!
You are a
Qualified ETL
Kasi
Brooks
Mike
ETT
ETT
ETT
TT
ETT
ETL
TC
RD
Brooks
ETT
QTT
QTT
QTT
QTT
QTT
QTT
QTT
QTT
QTT
QTT
QTT
QTT
QTT
QTT
SVP
T-CAB ETL
Bonus Schedule
ETL
Kasi
ETT
RVP
Mike
ETT
QTT
QTT
QTT
QTT
QTT
QTT
QTT
QTT
All Team Trainers achieve QTT within their 1st 30 days.
3
5
10
15
20
25
30
35
40
QTT =
QTT =
QTT =
QTT =
QTT =
QTT =
QTT =
QTT =
QTT =
$ 300
$ 750
$1,500
$2,500
$3,000
$4,000
$5,000
$6,000
$7,000
TT
Plus $50
CAB Bonus
Per QTT
Additional
200
Points
ETT
ETL
TC
RD
RVP
SVP
T-CAB TC
Bonus Schedule
TC
200
Points
200
Points
Can Qualify for Free Vacation and Additional Bonuses at this Level
5 QTT =
10 QTT =
15 QTT =
20 QTT =
25 QTT =
30 QTT =
40 QTT =
50 QTT =
100 QTT =
$
500
$ 1,500
$ 3,000
$ 5,000
$ 6,500
$ 8,000
$ 10,000
$ 12,000
$ 25,000
Customers
CUSTOMER ACQUISTION
The key to a successful ACN business
Customers =
• Bonuses
• Residual
Income
Short-Term Goal:
20+ Customer Points (1st 30 days)
Acquire 7 or more qualifying customer points
- Become an ETT (Executive Team Trainer)
Acquire 15 or more customer points
- Become an ETL (Executive Team Leader)
Long-Term Goal:
60+ customer points
Allows you to maximize Compensation Plan
#1 CUSTOMER SOURCE
IS YOU!
1. Creates knowledge, belief, and understanding of the
services
2. Teaches you the customer sign-up process
3. Provides you all the necessary tools
4. You set a good example
5. Helps you gain points toward Compensation Plan
qualifications
6. Sign up thru your Online Store _______.acndirect.com
Personalized Online Storefront
#2 CUSTOMER SOURCE
Prospects who do not become ACN Ibo’s
The people who decide not to
be your business partners will
potentially become your customers.
Use PBR / Home Meeting Services Survey at
EVERY Presentation and Gather
Information.
Also use Home Service Survey with Friends, Family, People you know
People you do business with should be your customer
Do Not Sell / Use Customer Survey Form
and Follow Up
SERVICES SURVEY FORM
Brand New IBO Script
I need a Favor,
Help me with a Survey!
 Hi ____, I have to be Quick. Do you have a minute?
 I want to know if you can you do me a HUGE FAVOR? (Wait for
response-be quiet)
 As you know………state your “WHY”
Example: As you know we lost our retirement and had to spend the
kid’s college fund. The good news is we have found a way to get it
back, but we need your Help. (Pause)
(Remember to end on a POSITIVE NOTE!)
Continued on next slide
 I just started my own Business Brokering Telecom Services, Natural
Gas & Electricity, and Home & Business Essential Services (like
wireless, television and internet). Right now I am in TRAINING. I
need a Huge Favor ( Pause ), Would you please fill out a customer
survey form so I can research your home & business services, it
would really help me a lot to evaluate what people are paying in
your local marketplace and plus will accelerate my learning curve
tremendously.
(If experienced: I am currently doing some NEW Market Analysis & I need your help!)
 Listen, Thank you very much. You have no idea how important
this is to me. I owe you big time. Thank you for filling this out.
(Pause) _______, and by the way, if I happen to find any savings or
competitive pricing with the services you are already paying for,
would you want to hear about it? Awesome, I will let you know.
Experienced
I need a Huge Favor,
Please Help me out, and give my
service a Try!
 Hi ____, I have to be Quick. Do you have a minute?
 I want to know if you can you do me a HUGE FAVOR? (Wait for
response-be quiet)
 As you know………state your “WHY”
Example: As you know we lost our retirement and had to spend the
kid’s college fund. The good news is we have found a way to get it
back, but we need your Help. (Pause)
(Remember to end on a POSITIVE NOTE!)
Continued on next slide
Local and Long Distance Script
 I just started my own Business Brokering Telecom Services, Natural
Gas & Electricity, and Home & Business Essential Services (like
wireless, television and internet). Right now I am working for a
huge promotion within the company and only need one more
service to qualify. If I do this, it will get our family right back on
track. I need to ask you for a Huge Favor. ( Pause )
 If I can offer you the exact same home phone service, no up front
cost, no long term commitment, you can keep your exact same
number, competitive pricing or better, and everything stays the
same.
 Would you do me a huge favor, help me out, and give my service a
try? Please!
Wireless Script
 I just started my own Business Brokering Telecom Services, Natural
Gas & Electricity, and Home & Business Essential Services (like
wireless, television and internet). Right now I am working for a
huge promotion within the company and only need one more
service to qualify. If I do this, it will get our family right back on
track. I need to ask you for a Huge Favor. ( Pause )
 If I can offer you the exact same wireless service, unlimited
everything, on the exact same network you already have, no
contracts or credit checks, and you are able to keep your exact same
equipment and phone number, with competitive pricing or better.
 Would you do me a huge favor, help me out, and give my service a
try? Please!
Energy Script
 I just started my own Business Brokering Telecom Services, Natural
Gas & Electricity, and Home & Business Essential Services (like
wireless, television and internet). Right now I am working for a
huge promotion within the company and only need one more
service to qualify. If I do this, it will get our family right back on
track. I need to ask you for a Huge Favor. ( Pause )
 If I can offer you the exact same natural gas service w/ PG&E, the
exact same month to month billing, the exact same plan you are on
or the ability to even have better options, with no contract, no up
front costs, and with competitive pricing.
 Would you do me a huge favor, help me out, and give my service a
try? Please!
If They say Yes
 Take them to your online store.
 Walk them through the sign up process. ( Make sure customers
always fill out their own information and agree to all terms and
conditions of services themselves.
 Never Place any order for any customer except your own.
 Answer any questions.
 Always follow up on order and make sure it went smoothly.
 Remember to send them a thank you card.
 Remember to print out their “ Will Play for Food Certificate”
 Take care of your customer!!
If They say Yes but have questions
 Answer questions
 Gather information
Who they currently use?
How much do they pay?
Are they in contract?
Use customer survey form.
 Use your online store to find best deals, help them shop, make it
fun, see what is available in their area.
 Once you help them answer questions and find right service,
go to online store and have them sign up order.
If They are on the Fence
 Explain to them about “Will Play for Food Charity”.
 Use this Script.
_____, I know this is a Huge Favor. I promise you if you become my
customer I will do anything. I will come over right now and…
1. Wash your car
2. Mow your lawn
3. Make your favorite cookies, etc.. etc..
Can you please just do me the biggest favor, help me out, and just
give the service a try. If you don’t like it, I will help switch it back
personally. Please. I really need this promotion.
 What do I need to do to make this happen?
If They say no
 Thank them for their time. SW/SW/SW/SW.. Next!
 Ask them for a referral.
 If they say no use this script.
_____, I’m sorry you won’t be my customer. (pause)
Can I ask you for a different kind of favor?
I really, really, need this promotion. You have no idea. I understand
you will not be my customer, But I only have a hand full of best
friends and family members that I know I can count on. Would you
please tell me what I said wrong or didn’t explain right so I don’t
mess up the next calls?
“WILL PLAY FOR FOOD SCRIPT”
Strive For Five
1. Acquire 5 ACN Digital Phone Customers
And your service is up to FREE
2. Acquire 5 ACN Local & LD Customers
And your service is up to FREE
3. Acquire 5 Flash Wireless Customers
And your service is up to FREE
4. Acquire 10 Energy Residential Customers
And your service is up to FREE
IBO’s Greatest Tool…
Business Assistant – 2 pts
*Distributor Website
*Professional Email
*Downline Reporting
*Conference call line
*Recruiting Videos
*$10 Million in personal growth…
*Contact Center (stay organized)
$39.99/mo
Sign Up: ACN Back Office
EVERY SVP & RVP
says it’s a must
have tool!!!!
Recruiting
Schedule a PBR
Have a private business reception
or home meeting in your first 5 days
Schedule your
PBR TODAY!!!!
MAKE A CONTACT LIST
•
Your list will become your point of reference
(For piquing and exposing)
•
As fast as you think of someone, you will forget
them
Most overlooked tool in our business–
Greatest resource we have
Who to Invite?
• Friends
• Family
• People from Work
• Church
• School
• Organizations,
Clubs, or Charities
• People you do business with
• BUSINESS OWNERS
HOW TO INVITE
The Most Important Things for Getting People to
Your Meetings are:
Do Not Explain Anything
Let the Expert
Do it for You.
You are the invitation not the
presentation.
 Give Them Very Little Time to Think About it.
Make it URGENT! Invite Guests No More
than 48 Hours in Advance.
 Clear the Time First. If They Can’t Make it Ask,
“When is the Soonest We Can Meet for an hour?”
 Know WHO You are Talking To.
What to Say to Close Friends & Family
“What are you doing Tuesday
night at 6:00? Listen, I found a
way for us to make some
incredible money! Trust me and
be at my house Tuesday!”
What to Say to
Professional to Professional
“What are you doing tomorrow night at 6:00?
I’m working on a business project and I’m
looking for a few key people to partner with.
Some huge income is on the table! Are you
open to evaluating a way to make money
outside of what you currently do?”
What to Say to People You Look Up to
“Do you have a couple of minutes?”
“You ... (personal compliment). ”
“I am calling you because I just received information
about a business project that I am excited about!”
“Since you are someone I really respect, I want to know
if you would do me a huge favor and give me your opinion
on it. Are you available for 1 hour on (date) at (time) ?”
NEVER Say. . .
“Business Opportunity”
“Meeting”
“Presentation”
“Speaker”
“Just Joined”
“My Upline”
If They Say YES
“Great! Be at my home on
(date) and (time).
Can I count on
you to be there?”
If They Say NO
“Wow, that’s awesome that you have all the money you
need. Let me ask you a question…Do you KNOW
anyone that IS open to making additional income?
Maybe someone that’s feeling either overworked or
underpaid in this crazy economy? This could be the
opportunity of a lifetime for someone. Some incredible
income is on the table.”
If They Say MAYBE/DEPENDS
“Well of course it depends. But are you open to
evaluating an opportunity to make extra money in
addition to what you are doing right now?”
If They Can’t Make It…
“When is the soonest
that we can meet for an hour?”
If They Ask Questions
Be Either
Too New or Too Busy
“It would be impossible to
explain a multimillion dollar,
global business project in 2
minutes by phone. I pulled a
string and have scheduled
the top executive heading up
the project to meet you
tomorrow night at 6 to
explain everything.”
“Is this ACN?”
“Yes! You’ve heard
about this and you aren’t
doing it?! You obviously
didn’t see it the same
way I did - because, I
know if you did, you
would be doing this!”
Were Working with the
Top Executives!
“Is this network marketing?”
“Yes! At it’s finest!”
“What isn’t network marketing?” I’m going to the
top of the company, you have to look at this
business model.
“Is this a pyramid?”
“Why? Are you looking for a pyramid?”
“Yes” or “No”
“Then you’re going to love this!” The largest
distribution of wealth is happening, and you can
be a part of it. Were going to the top, with the
deregulation of Energy, Gas, and Telecom.
How to Have a
Successful
PBR / Home Meeting
&
Business Etiquette
Building A Team
Pique Interest Tools:
•
Opportunity DVD
•
Success From Home
Magazine
•
IBO Website
•
Upline Expert
PBR CHECK LIST












DVD ready and tested
Phones off the hook
Kids in bed or with babysitter
Animals outside (some place quiet)
Documentation on table (Success From Home Mag, etc.)
1-10 Overview Sheets, Rep Agreements, PBR Surveys, Pens
Monthly Bonus Flyer
Cool room temperature
Refreshments as guests arrive (NO alcohol)
Snacks (veggies, chips, dip) after the presentation
Upbeat music BEFORE and AFTER presentation
Sign in sheet for ALL guests.
MOST IMPORTANTLY… HAVE FUN!!!
Role of a HOST!!!

Welcome Guests: Ask to Turn Off Cell Phones,
Hold All Questions Until the End

Do NOT apologize for “no shows”

Edify the speaker by talking about their past,
present and future

Sit through the presentation, Take notes, Stay
Excited, Participate with Speaker!

Don’t interrupt the speaker

Sort Guests after Presentation, Get Customers!
Team Etiquette
•
•
•
•
•
•
•
•
•
•
•
•
•
Dress appropriately and for Success!
Arrive early – before your guests arrive
Start on time/ Finish on time
Make sure your cell phone is silent or off
Keep the mood up-beat positive & friendly
Introduce your guests to other IBO’s
Sit with your guests
Remain in your seat throughout the presentation
Participate with the Presenter (Create energy)
Don’t interrupt the presenter or ask non-related questions
Don’t apologize for no-shows
Introduce guests to Presenter after Presentation
Ask Presenter Questions AFTER ALL GUESTS LEAVE!
After Presentation
Turn music back on
Break out room
Sign up Customers and IBO’s
“Can’t you see yourself doing this with me?”
“We’re going to have the best financial year ever!”
“I love you too much to leave you behind!”
“I’m going to be there with you every step of the way.”
“Someone’s going to make a lot of money, why not us?”
SORTING After Presentation:
“Are You Ready To Get Started?”
Yes
Questions
No
Schedule Launch &
Home Meeting Date
Promote Saturday
Training!!
Sign up Ibo’s & get
Team ID’s
DVD & Magazine
Answer Question’s About
Becoming Ibo or Customer?
If Ibo: Draw out
ETT Road Map
Thank
Them!
(only 3 customers needed)
Promote Saturday Training!!
DVD & Magazine
Sign Up As
A Customer
Get
Referrals!
The 24 Hour game plan is
the ACN System to success
1. Sign up New IBO
2. Schedule Launch ASAP within 24 Hours
3. Schedule Home Meeting within 72 Hours
Key points to remember
1. Over invite 50% flake factor
2. Don’t Pre-judge anyone
3. We do it all with you while you learn
4. Let the room sort itself Ibo’s / Customers
5. Invite 24 to 48 hours in advance
Going To Events
and
Promoting Events
Training Events
are your strongest tool
in building your team.
The more you and your team attend and
promote training events, the more success you
and your team will have!!!
Promoting
Events
Cycle to
Financial
Freedom
Belief
Results
Events
Action
Energy
Building
Strategy
National Events
Leadership Event
Regional Trainings
Saturday Trainings (Quick starts)
Weekly Business Opportunity Meetings
HOME MEETINGS / PBR’s
Key Elements of Events
• Are the easiest and most non-threatening way to “close” a
prospect
• Unlock potential
• Build belief
• Trains our Teams (Time Leveraging)
• Keep people in the game ENROLLMENT
• Stage edification and recognition
• Create momentum ( Home meetings, blitzes, customer
acquisition, etc. )
• Creates a Copy and Duplicate System
REGIONAL TRAINING EVENTS
March 21st,22nd
Sacramento
Tickets:
1 for $25
3 for $65
5 for $100
**Extremely Limited
10 for $150
Pre-Register @
www.thedreamteamsystem.com
ACN INTERNATIONAL
TRAINING EVENT
San Jose, CA
June 20, 21, 22 2014
Special Guest Speaker:
John Maxwell
TCU
Team Coordinator
University
San Jose, CA
June 19, 2014
Monday
Dowd Leadership Call
10:00pm (Pst)
1-712-432-1001
Pass code 488920718#
Thedreamteamsystem.com
www.thedreamteamsystem.com