ROAD ACCIDENT FUND
VENDOR BRIEFING SESSION
RFP: RAF/ 2012 /00014
Presenter: Anna Mosupyoe and Tshepiso Mamanyuwa
Date: 31 January 2012
Time: 13:00
Overview
Background
Evaluation Criteria
Submission of bid responses
Disqualification of bids
Procurement Administration
Purpose of the RFP
Questions and Answers
Background
RFP: RAF/2012/00014: APPOINTMENT OF A SERVICE PROVIDER TO
PROVIDE PRINTER MAINTENANCE AND REPAIRS FOR THE ROAD ACCIDENT
FUND (RAF) FOR A PERIOD OF THREE YEARS
Advertised on 20 January 2012
Closing on 13 February 2012
[Insert presentation title]
Page 3
Evaluation Criteria
• Evaluation will be based on 90/10 PPPFA system
Criteria
Points
Price
90
Participation goals
10
Total
100
[Insert presentation title]
Page 4
Evaluation Criteria
Mandatory requirements
The service provider must have accreditation to
maintain and repair HP printers and be able to service
other brands such as Minolta, Nashua, etc.
Please provide accreditation from HP to confirm that
you are accredited to maintain and repair HP printers.
[Insert presentation title]
Page 5
Evaluation Criteria (continue)
Functional criteria
Weightings
Foot Print
Service providers must be able to supply maintenance and
repair printers in all nine provinces. Provide RAF with
addresses of offices that you have in all nine provinces and
for those that you do not have offices substantiate on how
you will maintain and repair printers or provide a list of
alliance service providers that will be used.
25%
Experience of the Company
30%
Provide RAF with 3 references where you have provided
printer maintenance and repairs services.
The reference should include the following:
Company name
Contact person
Contact person e-mail address and contact number.
[Insert presentation title]
Page 6
Evaluation Criteria continue
Functional criteria
Service Plan
The service provider must provide RAF with the service plan of
how the required services will be delivered to the RAF. The
plan should include for example the following:
A formal methodology
Resource management
Project tracking and progress reporting
Provide loaned printers
Provide quarterly maintenance
Report on printers
Incident management; and all requirements that are required
for the project.
Training
The service provider should develop a skill transfer plan on
how to transfer skills to users and ICT technician on handling
printers to avoid breakdowns and provide ICT with skills on
how to resolve faults that are not critical.
[Insert presentation title]
Page 7
Weighting
s
30%
15%
•Submission of bid responses
Original signed bid document
4 hard copies
Submitted in sealed envelopes
Each schedule must be clearly distinguish, indexed and all pages
numbered
[Insert presentation title]
Page 8
Disqualification of bids
Bidders shall be disqualified if they fail to:
Submit a valid and original tax clearance certificate
Complete questionnaires in full
Submit true and correct information
Comply with mandatory requirements
Comply with prescribed response format
[Insert presentation title]
Page 9
Administration
RFP Closing Date: 13 February 2012 @11H00
Venue: RAF Menlyn Reception 38 Ida street Menlo Park Pretoria
Bid responses sent by courier must reach the reception at least 36 (thirty
six) hours before the closing date to be deposited into the bid box
Submission Register must be signed at the reception by bidder when
submitting bid documents
Late bids will not be considered
All queries must be forwarded to annah@raf.co.za
Enquiries and clarification of technical issues will close not later than 02
February 2012 @ 11H00.
Important note:
Please ensure that the attendance register has been signed
Name of company
Contact details
[Insert presentation title]
Page 10
Purpose of the RFP
[Insert presentation title]
Page 11
Purpose of RFP (continue)
UNDERSTANDING OF THE RAF SERVICE EXPECTATION
[Insert presentation title]
Page 12
Purpose of RFP (continue)
− Enable the RAF to deliver on its mandate
− RAF ICT support personnel is in 6 regions (challenge)
− Speedy response (repair)
− Avoidance of printer downtime
− Proper maintenance and alerts (printer assessments)
− Reporting
[Insert presentation title]
Page 13
Thank you
Questions and
Answers
[Insert presentation title]
Page 14