New UnFranchise Owner Training (NUOT) Pursuant to the UK Trading Scheme Regulation, please take note of the following warnings: It is illegal for a promoter or participant in a trading scheme to persuade anyone to make a payment by promising benefits from getting other people to join a trading scheme. Do not be misled by claims that high earnings can be easily achieved. Training Instruction • This training is in a PowerPoint format. It can be viewed as a slide show in PowerPoint. • You may also print the slides as Note pages format to view the training notes at the bottom of some slides. (Trainers copies) • You may also print the slides as handouts with 3 slides per page and an area for notes, Make the order of print as horizontal. (Student copies) • Please review TRAINER’S NOTES prior to teaching this class. Three Required Trainings • New UnFranchise Owner Training (NUOT) • Who are we? • Terminology • Requirements • Basic Five (B5) • The fundamentals of building an UnFranchise Business. • Executive Coordinator Certification Training (ECCT) • Demonstrated knowledge of the above content. • Demonstrated knowledge of policy and procedures. • Identifies the latest market-driven products • Eliminates the burden of manufacturing • Does not rely solely on the sales of any one product or service • Exclusive products and services • Access to multibillion pound (GBP) markets Customise a business based on your interests and goals University concept Exclusive Market UK Brands Social Networking Hot Deals Travel Services eGifts ShopBuddy Shop Tracker *SHOP.COM provides all shoppers with a £2500 per purchase guarantee. This applies to the purchase of Market United Kingdom brands all partner store product purchased though SHOP.COM. • Provides the power of social media and online shopping • Combines high-tech with high-touch • Offers the ability to reach millions of customers • Matches people to products and products to people The following information provides fundamental knowledge required to ensure Qualified Individuals can successfully attain Financial Independence by implementing The UnFranchise® Business Development System The UnFranchise® Business Key Terms and Definitions SALES REPRESENTATIVE • No cost • Buy product at UnFranchise Cost and earn gross retail profit UNFRANCHISE® OWNER • Subscription fee £75.00 • Buy product at UnFranchise Cost and earn gross retail profit • Participate in the Management Performance Compensation Plan and earn commissions *BDC - Business Development Centre Business Development Center (BDC) •Your place of business in the computer system at Market United Kingdom. 123456789-001 •Identified by your nine digit UnFranchise Owner I.D. followed by a three digit extension. Example: 123456789-001 123456789-002 123456789-003 •The banks for BV and IBV are located here. *BDC - Business Development Centre UK.SHOP.COM UK.MotivesCosmetics.com MarketUnitedKingdom.com GLOBAL.SHOP.COM UnFranchise.co.uk YOUR SUBSCRIPTION INCLUDES: • • • • UnFranchise® Business Account Career Manual Getting Started Guide Training and Seminar System • Access to Audio Download Training Library • Coaching and Mentoring by Experienced UnFranchise Owners BV IBV Business Volume Internet Business Volume BV is the unit value (points) assigned to exclusive branded products IBV is the unit value (points) assigned to any of our Partner Store products WAYS TO CREATE BV & IBV: • • • • • Personal use UnFranchise AutoShip Retail sales Internet Marketing Shop Tracker UK.SHOP.COM Social Media Customer AutoShip One-to-One Marketing Personal Business Volume (PBV) • All BV is PBV for the BDC it is placed in. • PBV does not accrue in the banks of the BDC in which it is placed • Initially used to qualify a BDC • Used for quarterly PBV requirements • Used to exercise the Monthly Accrual Option Group Business Volume (GBV) • All PBV flows up and counts as GBV in the banks of all Qualified BDCs it flows through. • GBV is used to calculate Commissions and bonuses UnFranchise Cost – • What you pay for products and services. Suggested Retail Price – • What the company suggests for retailing products, goods, and services based on fair market value. • An UnFranchise Owner may charge more or less than Suggested Retail Price Accumulate 200 BV to qualify your Business Development Centre (BDC) which opens both your left and right BV and IBV banks. Once your Business Development Centre has been qualified it will begin to accrue Business Volume (BV) and Internet Business Volume (IBV). Start Date • The date when an application is entered at Market United Kingdom and an Independent UnFranchise Owner is created in the database. • Used to determine the Start Month, which is when the Annual Renewal due each year • Acts as the Q-Date for Sales Representatives Qualification Date (Q-Date) • An UnFranchise Owner’s Q-date is the Friday of the week in which the UnFranchise Owner’s initial BDC became Qualified. • This is the date for which both monthly and quarterly requirements are based • This date will never change as long as an UnFranchise Owner remains Active Quarter For Qualified UnFranchise Owners • Based on the UnFranchise Owner's Q-date; also called a “three-Q-date period.” For Sales Representatives And Unqualified UnFranchise Owners • Based on the Start date; also called a “three-start-date period.” • Periods: • Begins on the Saturday following an anniversary date • Ends on the Friday following an anniversary date three months later • The next quarter begins the next day (Saturday) Personally sponsor (partner) and place one qualified UnFranchise® Owner in your left and right organisations. Active Independent UnFranchise Owner There are three requirements to remain “Active”: 1. Have a current Quarterly Sales Report (Form 1000) on file • At least two retail receipts totaling £115 in sales must accompany the Form 1000 • Must submit his/her own retail sales and Form 1000 every quarter by 11:59 p.m. Friday (the end of their Quarter). If done with paper instead of online, must be RECEIVED by 1:59 p.m. Friday. • Online sales may only be made at your UK.SHOP.COM 2. Have placed minimum quarterly PBV amounts • 150 PBV in any of your BDCs 3. Have a current subscription (Annual Renewal Form) • Renewal of your subscription is required each year by the end of your Start Month • The month in which your Start Date falls is your Start Month • Auto-Renewal can be setup to automatically renew your subscription each year at the beginning of your Start Month MPCP Management / Supervisory Responsibilities • UnFranchise Owners are paid commissions as a result of products moving to end consumers, these products are moved by themselves and by those in their organization. • Management / Supervisory responsibilities under the MPCP guidelines are listed in Chapter 12 Sec 1. Failure to perform the management responsibilities is grounds for corrective action by the company. People lead to people *Green indicates personally sponsored UnFranchise® Owner Sponsor • The Independent UnFranchise Owner who introduced you to the business as indicated on your application. • An UnFranchise Owner should never sign an application or any agreement for another UnFranchise Owner • Creating false UnFranchise businesses or using deceptive practices to get people to sign-up can be grounds for corrective action. Placement • Where a BDC is located in the Market United Kingdom genealogy. • Specified on the application by the new UnFranchise Owner’s Sponsor • Also referred to as linkage • A BDC may only be placed on the left or right side of another BDC where no BDC currently exists (open placement). Sponsorship vs. Placement Example: You personally sponsored Mark, Kate and Matt. Although Matt is personally sponsored by You, notice his placement is on the left side of Dr. Jones’s Business Development Centers Retail sales, customers ordering through your websites, personal use, new UnFranchise® Owners and word-of-mouth advertising You receive 100% of the value of all BV and IBV created by your organisation infinitely in depth. Commission • Pounds earned for accrued GBV & GIBV totals in Activated BDCs. Management Performance Compensation Plan • An UnFranchise Owner must be Qualified, Active, and Activated to be eligible to earn commissions • If a given GBV level is reached on the left and right of a BDC which is not Activated, that Commission is forfeited Internet Business Volume Compensation Plan (IBVCP) • An UnFranchise Owner must be Qualified, Active, and Activated to be eligible to earn commissions. • If a given GIBV level is reached on the left and right of a IBDC which is not Activated, that IBV Commission is forfeited Monthly BV Accrual Option Gives UnFranchise Owners the ability to continue to accrue GBV month to month (12-month rolling accrual) • Must maintain a subscription to the UFMS • Must assign a minimum amount of PBV to their BDC-001 each month • UnFranchise Owner – 50 PBV • Coordinator – 100 PBV • Executive Coordinator and Higher – 150 PBV Monthly IBV Accrual Option Gives UnFranchise Owners the ability to continue to accrue GIBV month to month (24-month rolling accrual) • • Must maintain a subscription to the UFMS Must assign a minimum amount of PIBV to their BDC001 each month to accrue GIBV • Level 1 (UnFranchise Owner who has not received any IBV commission) – 10 IBV • Level 2 (UnFranchise Owner who has received £170 IBV commission) – 20 IBV • Level 3 (UnFranchise Owner who has completed one commission cycle and received £340 [5000/5000] IBV commission) – 30 IBV BV & IBV commissions are calculated weekly 5,000 3,600 2,400 1,200 5,000 3,600 2,400 1,200 1,200 total BV from your left and right = £170 1,200 total IBV from your left and right = £170* 2,400 total BV from your left and right = £170 2,400 total IBV from your left and right = £170 3,600 total BV from your left and right = £170 3,600 total IBV from your left and right = £170 5,000 total BV from your left and right = £340 5,000 total IBV from your left and right = £340 *The first time going through the IBV pay cycle, when you reach the 300/300 IBV criteria, a £40 commission is earned. When you reach the 600/600 IBV criteria, a £45 commission is earned. When you reach the 1,200/1,200 IBV criteria, an £85 commission is earned for a total of £170 commissions earned when reaching 1,200/1,200 IBV. Management Bonus • £340 bonus paid for demonstrating management and growth. • In the same week that a BDC earns a Commission for reaching the 5000/5000 GBV pay out criteria, a BDC on the left side and a BDC on the right side each earn Commissions for reaching the 5000/5000 GBV pay out criteria. • Also called a “Triple Flush” Every time you and any BDC in your left sales organisation plus any BDC in your right sales organisation completes the BV commission cycle in the same week, you receive a management bonus of £340. Re-Entry • Gives an UnFranchise Owner the ability to place another BDC in their organisation. • Earned when a BDC earns the commission for reaching the 5000/5000 pay level the first time • Only awarded once per BDC • Must be placed according to policy Open additional Business Development Centres to increase your commissions 200 BV Building Share of Customer 10-15 Customers shopping regularly • Offer existing customers more products/services through your UK.SHOP.COM site • Match products to people, and people to products Building Share of Customer Principle #1: Selling more products to fewer people is easier • • • • Within the Product Line Within the Store Within the Mall Within the Partner Stores Customer of Customer Building Share of Customer Principle #2: Sustaining dialogue and obtaining feedback • What do your customers really want? • What does this individual customer really want? • What would they purchase from you, if you had it? Building Share of Customer Principle #3: Building unique relationships with these customers • Demonstrate an active interest in customers as individuals. • Communicate on a periodic and frequent basis – Not Just The Sale. • Utilise mail, telephone, voicemail, email, social media (facebook, Twitter, Linked In, Blogs, etc.), and website. Building Share of Customer • Survey, collect, warehouse, data mine, and analyze information to identify products goods and services Preferred Customers would purchase, if it were made available! • Find those products, goods, and services and bring them to the customer…instead of the customer to the product! Partner Stores Partner Stores Partner Stores UnFranchise Levels and Requirements Coordinator An UnFranchise Owner who is qualified, activated, and has earned at least their first Commission. • Must submit Form 1001 - Executive Coordinator Qualification and Application Form Agreement to accept responsibility of Executive Coordinator • Must submit Form 925 - Executive Coordinator Acknowledgement & Agreement Agreement to certify your attending all three required trainings and complied with the 70% rule proving a Form 1000 (UnFranchise Owner Sales Report) with at least £115 in retail sales. Both of these forms are part of the Online UnFranchise Registration and have probably already been done. UnFranchise Levels and Requirements Executive Coordinator An UnFranchise Owner who has accrued a minimum of 5000 GBV on both the left and right sides of a BDC and has earned that £340 Commission. • Must attend an Executive Coordinator Certification Training (ECCT) – within 28 days of earning the £340 commission • Prerequisites for the ECCT are attendance/completion of a NUOT and a Basic Five • UFMS is a requirement for Executive Coordinator and above UnFranchise Levels and Requirements Master Coordinator An UnFranchise Owner who has Triple Flushed (earned the £340 Management Bonus) UnFranchise Levels and Requirements All UnFranchise Levels beyond Master Coordinator are based on commissions and bonuses received from the MPCP in a four week pay cycle. We are not employees of Market United Kingdom. We are Independent UnFranchise Owners. Our income should not be advertised. Recognition statement of Income earned: “has earned at least ________ in a 4 week pay cycle” UnFranchise Levels and Requirements • Senior Master Coordinator – earned ≥ £1,700 in a 4 week pay cycle • Professional Coordinator – earned ≥ £2,550 in a 4 week pay cycle • Supervising Coordinator – earned ≥ £4,250 in a 4 week pay cycle • National Supervising Coordinator – earned ≥ £5,700 in a 4 week pay cycle • Executive Supervising Coordinator – earned ≥ £8,500 in a 4 week pay cycle • Director – earned ≥ £10,200 in a 4 week pay cycle • Executive Director – earned ≥ £14,200 in a 4 week pay cycle UnFranchise Levels and Requirements • Field Vice-President – earned ≥ £20,000 in a 4 week pay cycle • Executive Field Vice-President – earned ≥ £25,000 in a 4 week pay cycle • Senior Executive Field Vice-President – earned ≥ £35,000 in a 4 week pay cycle • Field President – earned ≥ £45,000 in a 4 week pay cycle • International Field President – earned ≥ £57,000 in a 4 week pay cycle • International Field Chairman – earned ≥ £70,000 in a 4 week pay cycle Tools and Requirements UnFranchise Management System (UFMS) A system of management services and tools designed to help manage your sales organisations, maximise your time, and grow your UnFranchise business. * Monthly Subscription Charge for UFMS £14. Features of UFMS • UFMS – Management Reports • Management training audios • MARVIN – Market United Kingdom Responsive Voice Information Network. Tools MARVIN - Market United Kingdom Responsive Voice Information Network Designed to answer your basic inquiries pertaining to your UnFranchise business • Voice response system • Q-date, Annual Renewal date, the date that your Form 1000 was received, etc. • Simply call 0845 257 8041 to experience the ease and convenience of MARVIN Tools UnFranchise AutoShip (Transfer Buying) – • A standing order that is shipped monthly automatically. • Paid for by bank draft or credit card. • Set-up two weeks prior to Q-date. • Can be changed as needed • Designed to satisfy the criteria of the Monthly Accrual option. Terms & Conditions Forfeit • This means you have enough volume on the left and right of a BDC to meet a given pay out criteria but you do not get the commission.. Terms & Conditions Reasons for Forfeit • You do not have your 2 personally sponsored UnFranchise Owners (one on the left and one on the right) when you reach a payout increment. Example: Reaching 1200 BV on the left and 1200 BV on the right before becoming activated. Terms & Conditions Reasons for Forfeit (cont.) • You have not sent in the required forms 925, 1001. They both must be completed after you earn your first £170 BV commission. • You have not completed the three required trainings NUOT, B5 and ECCT, All three must be completed after you complete the BV pay cycle the first time (5000 BV/5000 BV). Flush Terms & Conditions • Flushing resets your GBV banks to zero (0). Good (Green) Flush – Your banks reset because you accumulated 5000 GBV in the left and right banks of that BDC and received the £340 Commission. Bad (Red) Flush – All of your banks reset because you choose to not exercise the Monthly Accrual Option. Reasons for Red (bad) Flush • You did not exercise the Monthly Accrual Option. • Place 50/100/150 BV in your 001 BDC (will affect BV only). • Purchase your monthly UFMS subscription (will affect both BV and IBV). • Place 10/20/30 IBV in your 001 BDC (will affect IBV only). Purge Terms & Conditions • Your BV and IBV totals on the left and right reset to zero in all BDC’s. • The UnFranchise Owner becomes Inactive • Must re-qualify BDCs with 200 PBV before they will begin to accrue GBV and GIBV again. • All PBV and PIBV disappears from upline banks. NOTE: This affects everyone upline who has not flushed on your volumes as this purge volume is removed from their GBV and GIBV totals. Reasons for Purge • You did not meet your Minimum Activity Requirements of at least 150BV for the quarter. • You did not submit your Form 1000 (quarterly sales report) in a timely manner. • You did not submit your Annual Renewal in a timely manner. Value Added Tax (VAT) Back Office Orders (UnFranchise.co.uk) • When an UnFranchise Owner places a direct order from their Back Office, they are charged at UnFranchise Cost (UC) which includes UK VAT (currently 20%). Their order will be sent with a packing slip/invoice displaying both the Including VAT UnFranchise Cost per item, and the VAT element for the entire order • If an UnFranchise Owner is VAT registered with HMRC (i.e. UnFranchise Owner has his/her own VAT # and submit a VAT report either monthly or quarterly), they can use the packing slip/invoice to track and submit their UK VAT paid on purchases. They will also need to record and submit their customer sales records and VAT collected on sales. • If an UnFranchise Owner is NOT VAT registered with HMRC then the VAT element on purchases made are for their records only. When they sell products onto their customers, they do so at the Suggested Retail price (SR) which includes VAT NOTE: Market United Kingdom is not responsible for any aspect of an UnFranchise Owner’s tax affairs or reporting, including but not limited to any VAT obligations arising from sales of Market United Kingdom products by UnFranchise Owners. Independent UnFranchise Owners take full responsibility for all HMRC related applications and submissions. Value Added Tax (VAT) UK.SHOP.COM Orders • When an UnFranchise Owner directs customers to their UK.SHOP.COM and the customer places an order, Market United Kingdom is processing orders for mukBranded products on their behalf (Partner Store orders are processed by the individual Partners, the UnFranchise Owner and Market United Kingdom are not responsible for VAT related to these orders). • As such, Market United Kingdom is the merchant of record and charges the customer the Suggested Retail price (SR) which includes VAT • Market United Kingdom, then remits to the UnFranchise Owner the Retail Profit from that sale. • Retail profit is calculated based on: SR (inc. VAT) – DC (inc. VAT) – VAT on the difference* - An administration charge of 3% (on SR inc. VAT) – Any Customer Loyalty Incentive offered (x% on SR inc. VAT) *As Market United Kingdom is VAT registered with HMRC it is obliged to report the UK.SHOP.COM sale within its quarterly VAT return, and thereby submit the VAT collected. Record keeping - Expenses • • • • • • • • • • • Advertising & promotional materials Automobile expenses (mileage) Travel expenses (airfare) Lodging and meals Entertainment of prospects and downline Trainings and admission fees (tickets) Freight, Administrative, shipping costs Postal charges Business equipment (computer, fax, furniture) Office supplies (paper, ink) Professional fees (tax preparation etc.) Record Keeping - Income • Profit from retail sales of products • Commissions and bonuses received from the Management Performance Compensation Plan. Building a Solid Foundation for Profitability and Stability The Objective For Every New UnFranchise Owner • Create a cash flow through building a repeat customer base. Base 10 Seven Strong • Create distribution through other UnFranchise Owners – earn £170 monthly in commission • Short-term goal – Personally sponsor 2 who sponsor 2 each and attain Base 10 Business Goals Begin with Base 10 • Personally purchase and use at least 100 BV and 15 IBV per month • Establish 10 Repeat Customers – Base of > 10 purchasing a minimum of 30 BV and 20 IBV monthly within 90 days (2 per week, first 12 weeks) • This generates 400 BV and more than 200 IBV each month. Duplicate this within your organization. Retailing Goal – Base 10, Seven Strong After Three-Six Months, Earn > £170/Monthly (BV) and Earn £170 every 2nd month (IBV) 1200 BV & 600 IBV 1200 BV & 600 IBV 400 BV & 200 IBV 400 BV & 200 IBV 400 BV & 200 IBV 400 BV & 200 IBV 400 BV & 200 IBV 400 BV & 200 IBV 400 BV & 200 IBV The UnFranchise Business Account (“Back Office”) It is the UnFranchise Owner-only Web site that provides you with all of the tools necessary to measure, monitor, adjust and control your business. Your Profile, Company Information, Customer Data, Order History, Forms, Reports, Marketing Tools, and much more are found on the UnFranchise Business Account. Your Rep ID or Email and password are required to login to the UnFranchise Business Account at your UK.SHOP.COM. Do not give your back office password to any other UnFranchise Owner or log on to the back office of any other UnFranchise Owner, including upline, crossline and downline because every UnFranchise Owner is responsible for managing his/her own UnFranchise business. www.unfranchise.co.uk Enter your Rep ID (7 digit) or the E-mail address that is on file with Market United Kingdom Enter your password Click “Login!” TRAINING MODULES Go to: www.unfranchisetraining.com NUOT Review Questions • What are the three required trainings? • What is the difference between a Sales Representative and an UnFranchise Owner? • How do you Qualify your BDC? • What does the term BV mean? • What is your start date? • What is your Q-Date? • What are your Q-Date Quarter periods? • What is MPCP? NUOT Review Questions • What do you need to do to remain “Active”? • What does it mean to Activate? • How do you earn a Management Bonus? • When do you earn a Re-entry? • Where do you find the training modules? • What do you need to login to the UnFranchise Business Account (“Back Office”)? • Why did you start your UnFranchise Business? • What is Market United Kingdom? Your Next Step • Develop your “What is it?” • Develop your 2 minute commercial. • Develop you Goal Statement. • Purchase products for personal use. • Develop a customer base of 10 Preferred Customers. • Attend all three required trainings. New UnFranchise Owner Training (NUOT)