New UnFranchise Owner Training
(NUOT)
Three Required Trainings
• New UnFranchise Owner Training (NUOT)
• Who are we?
• Terminology
• Requirements
• Basic Five (B5)
• The fundamentals of building an
UnFranchise™ Business.
• Executive Coordinator Certification Training
(ECCT)
• Demonstrated knowledge of the above content.
• Demonstrated knowledge of policy and procedures.
2013 Torch Award Winner
Trust • Performance • Integrity
BBB of Central NC
• Identifies the latest market-driven products
• Eliminates the burden of manufacturing
• Does not rely solely on the sales of any one
product or service
• Hundreds of exclusive products and services
• Access to multibillion dollar markets
NMTSS
Career Manual
MARKET SINGAPORE
Customise a
business based
on your
interests and
goals
University concept
Market America University = NMTSS
Prerequisites
School of
Business
•UBP
•NUOT
•Basic 5
•ECCT
•Local Seminar
•Annual
Convention/
Leadership
School
Majors
School of
Health and
Nutrition
UMO Health and
Nutrition &
Home and
Garden
•Digestive
Health
•Antioxidant
and Free
Radical
•Eye Health
•Heart Health
School of
Weight
Management
TLS Day 1
School of
Personal
Care and
Cosmetics
Motives
Business
Presentation/
Overview
Building your
Business with
Motives
TLS Day 2
Motives
Product
Knowledge,
Application
and Sales
School of
Website
Retailing
Skincare
101
WebCenter
Training
101 & 201
Certified
WebCenter
Training
Hot Deals
Hundreds of
Market Singapore’s
Exclusive Brands
Social Networking
• Earn up to 15 percent
cash back for
purchasing Market
Singapore branded
products and those
from our Partner
Stores where you see
the Cashback logo
• Earn ½ percent on
eligible referral
purchases
• Provides the power of social media and online shopping
• Combines high-tech with high-touch
• Offers the ability to reach millions of customers
• Matches people to products and products to people
The following information provides fundamental
knowledge required to ensure Qualified
Individuals can successfully attain Financial
Independence by implementing
The UnFranchise™
Business Development System
The UnFranchise™ Business
Key Terms and Definitions
SALES REPRESENTATIVE
• No cost
• Buy product at UnFranchise™
Cost and earn gross retail
profit
UNFRANCHISE™ OWNER
• Subscription Fee - S$164.95
• Buy product at UnFranchise™
Cost and earn gross retail profit
• Participate in the Management
Performance Compensation Plan
and earn commissions
*BDC - Business Development Center
SG.SHOP.COM
GLOBAL.SHOP.COM
sg.UnFranchise.com
YOUR SUBSCRIPTION INCLUDES:
•
•
•
•
UnFranchise™ Business Account
Career Manual
Getting Started Guide
UnFranchise™ Magazine
• Training and Seminar System
• Coaching and Mentoring by
Experienced UnFranchise™ Owners
BV
IBV
Business Volume
Internet Business Volume
BV is the unit value (points) assigned to
exclusive MASG-branded products
IBV is the unit value (points) assigned to any of
our Partner Store Products
WAYS TO CREATE BV & IBV:
•
•
•
•
Personal use
UnFranchise Autoship
Retail sales
Internet Marketing
SG.SHOP.COM
Social Media
Customer Autoship
One-to-One Marketing
Personal Business Volume (PBV)
• All BV is PBV for the BDC it is placed in.
• PBV does not accrue in the banks of the BDC
in which it is placed
• Initially used to qualify a BDC
• Used for quarterly PBV requirements
• Used to exercise the Monthly Accrual Option
Group Business Volume (GBV)
• All PBV flows up and counts as GBV in the banks of all
Qualified BDCs it flows through.
• GBV is used to calculate Commissions and
bonuses
UnFranchise Cost –
• What you pay for products and services.
Suggested Retail Price –
• What the company suggests for retailing products,
goods, and services based on fair market value.
• An UnFranchise Owner may charge more or less than
Suggested Retail Price
Accumulate 200 BV to
qualify your Business
Development Center
(BDC) which opens both
your left and right BV and
IBV banks.
Once your Business
Development Center has
been qualified it
will begin to accrue
Business Volume (BV)
and Internet Business
Volume (IBV).
Start Date
• The date when an application is entered at Market Singapore and an
Independent UnFranchise Owner is created in the database.
• Used to determine your Start Month (when you will renew
each year)
• Acts as the Q-Date for Sales Representatives
Qualification Date (Q-Date)
• An UnFranchise Owner’s Q-date is the Friday of the week in which the
UnFranchise Owner’s initial BDC became Qualified.
• This is the date for which both monthly criteria and
quarterly requirements are based
• This date will never change as long as an UnFranchise
Owner remains Active
Quarter
For Qualified UnFranchise Owners
• Based on the UnFranchise Owner's Q-date; also called a
“three-Q-date period.”
For Sales Representatives And Unqualified UnFranchise
Owners
• Based on the Start date; also called a “three-start-date
period.”
• Periods:
• Begins on the Saturday following an anniversary date
• Ends on the Friday following an anniversary date three
months later
• The next quarter begins the next day (Saturday)
Personally sponsor and place one qualified UnFranchise™ owner
in your left and right organizations.
Active Independent UnFranchise Owner
There are three requirements to remain “Active”:
1.
Have a current UnFranchise Owner Sales Report (Form 1000) on file
•
At least two retail receipts totaling S$250 in sales must accompany
the Form 1000
•
Must submit his/her own retail sales and Form 1000 every quarter
by 11:59 p.m. Friday (the end of their Quarter).
•
All retail sales must conform with all guidelines in the Career
Manual (i.e. SG.SHOP.COM is the only place our products can be
sold online)
•
Must have their own customers, and make their own retail sales
2.
Have placed minimum quarterly PBV amounts
•
150 PBV in any of your BDCs
3.
Have a current subscription (Annual Renewal Form)
•
Renewal of your subscription is required each year by the end of
your Start Month
•
The month in which your Start Date falls is your Start Month
•
Auto-Renewal can be setup to automatically renew your
subscription each year at the beginning of your Start Month
MPCP Management / Supervisory
Responsibilities
• UnFranchise Owners are paid commissions for
managing, training, supplying, supporting, and motivating
their organisations to produce retail sales volume.
• Management / Supervisory responsibilities under the
MPCP guidelines are listed in Chapter 12 Sec 1. Failure
to perform the management responsibilities is grounds
for corrective action by the company.
People lead to people
*Green indicates personally sponsored UnFranchise™ Owner
Sponsor
• The Independent UnFranchise Owner who introduced you to
the business as indicated on your application.
• An UnFranchise Owner should never sign an application or
any agreement for another UnFranchise Owner
• Creating false UnFranchise businesses or using deceptive
practices to get people to sign-up can be grounds for
corrective action.
Placement
• Where a BDC is located in the Market Singapore genealogy.
• Specified on the application by the new UnFranchise
Owner’s Sponsor
• Also referred to as linkage
• A BDC may only be placed on the left or right side of
another BDC where no BDC currently exists (open
placement).
Sponsorship vs. Placement
Example: You personally sponsored Mark, Kate and Matt. Although
Matt is personally sponsored by You, notice his placement is on the left
side of Dr. Jones’s Business Development Centres
Retail sales, customers ordering through your websites, personal use,
new UnFranchise™ Owners and word-of-mouth advertising
Commission
• Dollars earned for accrued GBV & GIBV totals in Activated
BDCs.
• If a given GBV or GIBV level is reached on the left and right
of a BDC which is not Activated, that Commission is forfeited
• An UnFranchise Owner must be Qualified, Active, and
Activated to be eligible to earn any commissions
Management Performance Compensation Plan
Internet Business Volume Compensation Plan (IBVCP)
Monthly BV Accrual Option
Gives UnFranchise Owners the ability to continue to
accrue GBV month to month (12-month rolling
accrual)
• Must maintain a subscription to the UFMS
• Must assign a minimum amount of PBV to their
BDC-001 each month
• UnFranchise Owner – 50 PBV
• Coordinator – 100 PBV
• Executive Coordinator and Higher – 150 PBV
Monthly IBV Accrual Option
Gives UnFranchise Owners the ability to continue to
accrue GIBV month to month (24-month rolling
accrual)
•
Must maintain a subscription to the UFMS
•
Must assign a minimum amount of PIBV to their BDC001 each month to accrue GIBV
• Level 1 (UnFranchise Owner who has not received
any IBV commission) – 10 IBV
• Level 2 (UnFranchise Owner who has received S$375
IBV commission) – 20 IBV
• Level 3 (UnFranchise Owner who has completed one
commission cycle and received S$750 [5000/5000]
IBV commission) – 30 IBV
UnFranchise AutoShip (Transfer Buying)
A standing order that is shipped monthly automatically,
to satisfy the criteria of the Monthly Accrual Option.
• Saves you time and stress
• Paid for by credit card.
• Set-up two weeks prior to Q-date.
• Can be changed as needed (no later than Friday
before the Tuesday that it invoices)
Everything that you use monthly, arrives without
you even thinking about it, so never run out!
UnFranchise AutoShip (Transfer Buying)
Insured Accrual Protection (Transfer Buying Rider)
will automatically double or triple your order when
your monthly criteria increases (you earn
commissions) and there is not enough BV or IBV
on it. This prevents a red flush.
You can put as much as you want on your
UnFranchise AutoShip Order.
• Anything over what is necessary based on your
UnFranchise Level or IBV Level will be placed
according to your Excess BV/IBV Placement
settings.
BV & IBV commissions are calculated weekly
5,000
3,600
2,400
1,200
5,000
3,600
2,400
1,200
1,200 total BV from your left and right = S$375
1,200 total IBV from your left and right = S$375
2,400 total BV from your left and right = S$375
2,400 total IBV from your left and right = S$375
3,600 total BV from your left and right = S$375
3,600 total IBV from your left and right = S$375
5,000 total BV from your left and right = S$750
5,000 total IBV from your left and right = S$750
Management Bonus
• S$750 bonus paid for demonstrating management
and growth.
• In the same week that a BDC earns a
Commission for reaching the 5000/5000 GBV pay
out criteria, a BDC on the left side and a BDC on
the right side each earn Commissions for
reaching the 5000/5000 GBV pay out criteria.
• Also called a “Triple Flush”
Every time you and any BDC in your left sales organization
plus any BDC in your right sales organization completes the
BV commission cycle in the same week, you receive a
management bonus of S$750.
Re-Entry
• Gives an UnFranchise Owner the ability to place another
BDC in their organisation.
• Earned when a BDC earns the commission for
reaching the 5000/5000 BV pay level the first time
• Only awarded once per BDC
• There must be at least 5 UnFranchise businesses
between your Re-Entry and your original BDCs,
or it must be placed beneath a BDC that has
reached 5000/5000 BV and is not your own
Open additional Business Development Centers to increase your commissions
200 BV
Building Share of Customer
10-15 Customers shopping regularly
• Offer existing customers more
products/services through your
SG.SHOP.COM site
• Match products to people, and people to
products
•
program allows customers to get
paid for shopping
Building Share of Customer
Principle #1: Selling more products to
fewer people is easier
•
•
•
•
Within the Market Singapore Product Line
Within the Market Singapore Store
Within the Market Singapore Mall
Within the Partner Stores
Customer of Customer
Building Share of Customer
Principle #2: Sustaining dialogue and
obtaining feedback
•
What do your customers really want?
•
What does this individual customer really
want?
•
What would they purchase
from you, if you had it?
Building Share of Customer
Principle #3: Building unique relationships
with these customers
•
Demonstrate an active
interest in customers as individuals.
•
Communicate on a periodic and frequent
basis – Not Just The Sale.
•
Utilise mail, telephone, voicemail, email,
social media (facebook, Twitter, Linked In,
Blogs, etc.), and website.
Partner Stores
UnFranchise Levels and Requirements
Coordinator
An UnFranchise Owner who is qualified, activated, and has
earned at least their first BV Commission.
• Must submit Form 1001 - Executive Coordinator
Qualification and Application Form
Agreement to accept responsibility of Executive Coordinator
• Must submit Form 925 - Executive Coordinator
Acknowledgement & Agreement
Agreement to certify your attending all three required trainings and
complied with the 70% rule proving a Form 1000 (UnFranchise Owner
Sales Report) with at least S$250 in retail sales.
Both of these forms are part of the Online Sign-Up Wizard
and have probably already been done.
UnFranchise Levels and Requirements
Executive Coordinator
An UnFranchise Owner who has accrued a minimum
of 5000 GBV on both the left and right sides of a BDC
and has earned that S$750.00 Commission.
• Must attend an Executive Coordinator
Certification Training (ECCT) – within 28 days of
earning the S$750 commission
• Prerequisites for the ECCT are attendance/completion
of a NUOT and a Basic 5
• UFMS is a requirement for Executive Coordinator
and above to continue to earn commissions
UnFranchise Levels and Requirements
Master Coordinator
An UnFranchise Owner who has Triple Flushed
(earned the S$750 Management Bonus)
UnFranchise Levels and Requirements
All UnFranchise Levels beyond Master Coordinator are
based on commissions and bonuses received from the
MPCP in a four week pay cycle.
We are not employees of Market Singapore. We are
Independent UnFranchise Owners. Our income should not
be advertised except as published by Market Singapore.
Recognition statement of Income earned:
“has earned at least ________ in a 4 week pay cycle”
UnFranchise Levels and Requirements
• Senior Master Coordinator –
earned ≥ S$3,750 in a 4 week pay cycle
• Professional Coordinator –
earned ≥ S$5,625 in a 4 week pay cycle
• Supervising Coordinator –
earned ≥ S$9,375 in a 4 week pay cycle
• National Supervising Coordinator –
earned ≥ S$12,500 in a 4 week pay cycle
• Executive Supervising Coordinator –
earned ≥ S$18,750 in a 4 week pay cycle
• Director –
earned ≥ S$22,500 in a 4 week pay cycle
• Executive Director –
earned ≥ S$31,250 in a 4 week pay cycle
UnFranchise Levels and Requirements
• Field Vice-President –
earned ≥ S$45,000 in a 4 week pay cycle
• Executive Field Vice-President –
earned ≥ S$56,250 in a 4 week pay cycle
• Senior Executive Field Vice-President –
earned ≥ S$78,750 in a 4 week pay cycle
• Field President –
earned ≥ S$100,000 in a 4 week pay cycle
• International Field President –
earned ≥ S$125,000 in a 4 week pay cycle
• International Field Chairman –
earned ≥ S$156,250 in a 4 week pay cycle
Tools and Requirements
UnFranchise Management System (UFMS)
A system of management services and tools designed
to help manage your sales organisations, maximise
your time, and grow your UnFranchise™ business.
* Monthly Subscription Charge for UFMS S$25.
Features of UFMS
• UFMS – Management Reports
• Management training audios
Terms & Conditions
Forfeit
• This means you have enough volume on the left
and right of a BDC to meet a given pay out criteria
but you do not get the Commission.
Terms & Conditions
Reasons for Forfeit
• You do not have your 2 personally sponsored
UnFranchise Owners (one on the left and one on
the right) when you reach a payout increment.
Example: Reaching 1200 BV on the left and 1200 BV on
the right before becoming activated.
Terms & Conditions
Reasons for Forfeit (cont.)
• You have not sent in the required forms 925, 1001.
They both must be completed after you earn your
first S$375 BV commission.
• You have not completed the three required
trainings NUOT, B5 and ECCT, All three must be
completed after you complete the BV pay cycle the
first time (5000 BV/5000 BV).
Terms & Conditions
Flush
• Flushing resets your GBV (or GIBV) banks to zero (0).
Good (Green) Flush – Your banks reset because you
accumulated 5000 GBV (or GIBV) in the left and right banks
of that BDC and received the S$750 Commission.
Bad (Red) Flush – All of your banks reset because you
choose to not exercise the Monthly Accrual Option
(BV or IBV).
Reasons for Red (bad) Flush
• You did not exercise the Monthly Accrual Option:
• Place 50/100/150 BV in your 001 BDC (will affect BV only).
• Purchase your monthly UFMS subscription
(will affect both BV and IBV).
• Place 10/20/30 IBV in your 001 BDC (will affect IBV only).
Purge
Terms & Conditions
• Your BV and IBV totals on the left and right reset to zero
in all BDC’s.
• The UnFranchise Owner becomes Inactive
• Must re-qualify BDCs with 200 PBV before they will
begin to accrue GBV and GIBV again.
• All PBV and PIBV disappears from upline banks.
NOTE: This affects everyone upline who has not flushed on your
volumes as this purge volume is removed from their GBV and
GIBV totals.
Reasons for Purge
• You did not meet your Minimum Activity Requirements:
• Minimum 150 PBV for the quarter.
• Submit Form 1000 (UnFranchise Owner Sales Report).
• Submit Annual Renewal.
Terms & Conditions
Record Keeping - Expenses
•
•
•
•
•
•
•
•
•
•
Advertising & promotional materials
Automobile expenses (mileage)
Travel expenses (airfare)
Lodging and meals
Trainings and admission fees (tickets)
Freight, Administrative, shipping costs
Postal charges
Business equipment (computer, fax, furniture)
Office supplies (paper, ink)
Professional fees (tax preparation etc.)
TERMS & CONDITIONS
Record Keeping - Income
• Profit from retail sales of products
• Commissions and bonuses received from the
Management Performance Compensation Plan.
Building a Solid Foundation
for
Profitability and Stability
The Objective For
Every New UnFranchise Owner
• Create a cash flow through building a repeat
customer base. Base 10 Seven Strong
• Create distribution through other UnFranchise
Owners – earn S$375 monthly in commission
• Short-term goal – Personally sponsor 2 who sponsor
2 each and attain Base 10
Business Goals Begin with Base 10
• Personally purchase and use at least
100 BV and 15 IBV per month
• Establish 10 Repeat Customers – Base of >
10 purchasing a minimum of 30 BV and 20
IBV monthly within 90 days (2 per week, first
12 weeks)
• This generates 400 BV and more than 200
IBV each month. Duplicate this within your
organisation.
Retailing Goal – Base 10, Seven Strong
After Three-Six Months, Earn > S$375/Monthly (BV)
and Earn S$375 every 2nd month (IBV)
1200 BV & 600 IBV
1200 BV & 600 IBV
400 BV & 200 IBV
400 BV & 200 IBV
400 BV & 200 IBV
400 BV & 200 IBV
400 BV & 200 IBV
400 BV & 200 IBV
400 BV & 200 IBV
The sg.UnFranchise.com
It is the UnFranchise Owner-only Web site that provides you
with all of the tools necessary to measure, monitor, adjust
and control your business.
Your Profile, Company Information, Customer Data, Order
History, Forms, Reports, Marketing Tools, and much more
are found on the UnFranchise™ Business Account
(back office).
Your Rep ID or Email and password are required to login to
the UnFranchise Business Account at sg.UnFranchise.com.
Do not give your login information to any other UnFranchise
Owner or log on to the back office of any other UnFranchise
Owner, including upline, crossline and downline because
every UnFranchise Owner is responsible for managing
his/her own UnFranchise business.
The UnFranchise Business Account
(“Back Office”) Login
Go to
sg.UnFranchise.com
Enter your Rep ID
(7 digit) or the
E-mail address that
is on file with
Market Singapore
Enter your password
Click “Login”
The UnFranchise Business Account
(“Back Office”) Training Video
TRAINING MODULES
Go to: www.unfranchisetraining.com
Online Website Tools
• WebCenter – www.mawc411.com
www.mawebcentres.com
• Profiles of success – www.thepowerprofiles.com
• Product information –
www.exploresupplements.com
NUOT Review Questions
• What are the three required trainings?
• What is the difference between a Sale Representative &
UnFranchise Owner entry?
• How do you Qualify your BDC?
• What does the term BV mean?
• What is your start date?
• What is your Q-Date?
• What are your Q-Date Quarter periods?
• What does it mean to Activate?
NUOT Review Questions
• What do you need to do to remain “Active”?
• What is MPCP?
• How do you earn a Management Bonus?
• When do you earn a Re-entry?
• Where do you find the training modules?
• What do you need to login to the UnFranchise™ Business
Account (“Back Office”)?
• Why did you start your UnFranchise™ Business?
• What is Market Singapore?
Your Next Step
• Develop your “What is it?”
• Develop your 2 minute commercial.
• Develop you Goal Statement.
• Purchase products for personal use.
• Develop a customer base of 10 Preferred Customers.
• Attend all three required trainings.
New UnFranchise Owner Training
(NUOT)