Executive Panel Rich Clayton ‘87 Vice President of Marketing Oracle Business Analytics Tim Suther ‘82 Chief Marketing Officer Acxiom 2013 ANALYTICS SYMPOSIUM February 12, 2013 Grand River Center Dubuque, Iowa Amy Mayer Vice President Cap Gemini Chris Kohlmann Information Service Manager City of Dubuque Dave Pooley Vice President Peloton Group Panel Topics • • • • Building Analytic Culture Analytic Processes & Frameworks Data Scientist / Skills Getting Started 3 Industrializing Business Analytics “As analytics grow more popular and central to business strategies, there is also a need to produce analytical miracles repeatedly, reliably and quickly.” Thomas Davenport 4 Analytic Culture 5 Changing Your Culture…. “In God We Trust, All Others Bring Data” 6 Analytic Processes 9 Performance Management Framework Set strategy and goals Financial & Statutory Define key initiatives and KPIs Management Reporting Assign accountability Compliance Sustainability Metrics Variances to budget Long term planning scenario’s Market Trends Customer acquisition Profitability Drivers Capital structure/financing Financial and operational Allocate strategic targets Revenue, profits, KPIs Financial budgeting Efficiency and utilization Operational planning Benchmarking and metrics Rolling forecasts 10 Data Scientists & Critical Skills 11 12 More Management Challenge Than Science The technical challenges of using big data are very real. But the managerial challenges are even greater — starting with the role of the senior executive team. Andrew McAfee Research Scientist, MIT Sloan 13 Getting Started 14 Start Simple and Evolve BI Strategy 15 Q&A 16