Welcome to your
Carrier Sekani Family Services
Group Retirement Program
Wojtek Golebiewski, BA CFP RPA
Client Relationship Manager
Manulife Financial – Group Retirement Solutions
Who is Manulife Financial?
 Canada’s largest life insurance company operating
worldwide
 Operations in Canada, United States and Asia
 More than 125 years of strength and stability
 Consistently receives strong ratings from various
rating agencies
Responsibilities
Carrier Sekani
Family Services
Manulife
Investment
Managers
You
Plan Sponsor
Service Provider
Fund Managers
Plan Member
• Select service
provider
• Make contributions
• Monitor the plan
• Provide information
• Develop member
education/planning
tools
• Provide member
assistance
• Prepare and mail
statements
• Offer investments
• Perform research
• Create funds
• Select stocks and
bonds
• Buy and sell
securities
• Understand your
plan & investments
• Choose investments
• Make contributions
• Monitor your
account
• Update personal
information
Take control of Your Retirement!
Your responsibilities
 Understand your plan and investments
 Use the tools to select appropriate investments
 Participate (CONTRIBUTE)
 Monitor your account
 Update personal information
 Seek professional financial advice
Take Control of Your Retirement
Agenda
 Learn about your new plan legislation
 Setting up a PIN
 Introduction to STEPS Retirement Program
 Options in Retirement
 Service and Support available
Legislative Changes
 Carrier Sekani Family Services Pension Plan will be
subject to BC Legislation effective April 1st, 2013.
 Minimal impact to current plan members
Your statement
 Your statement is mailed to
your home address semiannually.
Complete these simple tasks
1. Confirm the information on your statement:
Your personal and beneficiary information
Your investments and contribution direction
2. Obtain your Personal Identification Number (PIN) for
phone and online access
3. Set your retirement goal online using Manulife’s Steps
Retirement Program® (STEPS)
Your Personal Identification Number (PIN)
 To activate (or reset) your PIN, please contact a Customer
Service Representative at 1-888-727-7766.
 Representatives are available Monday to Friday, from 8 a.m.
to 8 p.m. ET.
 Once you have your PIN, use it along with your 9-digit
Customer Number to access your account information online
or through the Manulife Customer Service Centre.
Confirm your information
 Your statement displays these details:
 Verify your
personal information
 Review your
beneficiary
information
Confirm your information
 Need to make changes to your
personal/beneficiary information?
You can print a Change Form online
at www.manulife.ca/GRO
OR
Contact Human Resources
Education and Communication
 Information when you first enroll
 Secure website available
24 hours a day, 7 days a week
 www.manulife.ca/GRO
Current account balances
Plan information
Investment information
Retirement planning tools
Secure website home page
 Personalized banner
 Account balance
 Estimated retirement
income
 Message centre
 Learning centre
The Steps Retirement Program®
 The Steps Retirement Program® (Steps) is an online
retirement planning tool that will:
Help you set a
retirement income goal
Show your estimated
retirement income
Help you track your
savings progress
Show whether you are
on track towards your
preferred retirement lifestyle
Set/update your retirement goal
 In just three simple steps…
Set goal
Where do I want to be?
Create plan
Track progress
How do I get there?
Am I on track?
“Where do I want to be?”
“Where do I want to be?”
“How do I get there?”
“Am I on track?”
Ongoing updates
 You’ll receive reports
that keep you up-to-date
on your progress
Online
On your Semi-Annual Statement
 You can track your
progress online
anytime, anywhere
Online Education
 www.manulife.ca/GVO
 Gail Vaz-Oxlade
Host of TV’s ‘Til Debt Do Us Part’
and ‘Princess’
 You’ll learn
Simple, practical solutions to
common financial concerns
Personal finance concepts
Existing webinar topics
Finding Money to Save
Talking Money with your Kids
Creating a Financial Plan
Debt vs. Savings
Getting out of Debt
The Balancing Act
The importance of
saving
for retirement
Ongoing Support and Services
 Plan member booklets
 Account Statements (Semi-Annually)
 Internet site: www.manulife.ca/GRO
Steps Retirement Program®
 Telephone: 1-888-727-7766 (toll-free)
Interactive Voice Response (IVR)
Customer Service Representatives
Financial Education Specialists
 Email: gromail@manulife.com
Options in Retirement
Things to Consider
 Protecting income from inflation
 Tax planning
 Managing investments on your own or with help
 Providing guaranteed lifetime income for you and your
spouse
 Flexibility to adjust level of income
 Leaving an estate to heirs
Options in Retirement
Main income options for Defined Contribution
Registered Pension Plan:
Annuity

Provides a guaranteed regular income

Monthly, quarterly, annually

Income based on:
- Size of single premium (i.e. amount saved by retirement)
- Type of annuity
 Life Annuity/ Life with Guarantee
 Joint Life (you & spouse/partner)
- Current interest rates

Income from annuity is taxable
Life Income Fund (LIF)

For locked-in money

You select the investments

Required to withdraw income each year – subject to minimum and maximum
amounts, which depend on where LIF is registered

Income from LIF is taxable
Manulife Group Retirement Income Plan (GRIP)

Offered exclusively to members retiring from Manulife Financial Group Savings
Plans
Questions?