Day 3 Session 1 Introduction to Human Resource Management

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Human Resource Management
(HRM)
 The focus is on managing people within the
employer–employee relationship
 It involves the productive use of people in
achieving:
 the organisation’s objectives
 the satisfaction of individual employee needs
HRM Activities
 Job analysis (skills required for ORW, PE)
 Human resource planning (number of ORW, PE
required)
 Recruitment (selection of ORW, PE)
 Performance appraisal
 Staff development
TI Staff Positions
As per the NACO HR policy guidelines, TIs have the
following staff members:
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Project Director
Programme Manager/Coordinator
Counsellor
Accountant
Outreach Worker
MIS Officer
Peer Educator
Doctor (part-time)
Project Director
 Should be from the implementing NGO/CBO
 Spend 30% of his/her time for the Targeted Interventions programme
in a month
 Attend the meeting called by SACS/TSU
 Ensure budget utilization according to the approved line item
Programme Manager (PM)
 Lead project team, design and implement TI
 Ensure overall service delivery for community as per the
performance indicators
 Design/develop appropriate project management plan and ensure
cost effective implementation
 Develop MIS covering various aspects of TI so that continuous
monitoring of performance is possible with appropriate checks
and balances
 Understand needs of project team and co-ordinate with TSU,
SACS, NGO and other external resource persons for quality
training and capacity building
PM Contd.
 Develop weekly work plan, as per performance indicators, for
ORWs and Counsellors
requirements of the project
keeping
in
mind
the
quarterly
 Conduct weekly/monthly meetings with team members to identify
shortfalls in each proposed activity (condom distribution/social
marketing, BCC, community mobilization, STD services etc.) and
evolve corrective measures/ plans of action
 Build project team by leading by example, by assisting and
motivating through participative management
 Maintain relationship with key stakeholders involved in the HRG
network:
police, health officers, DAPCU, social welfare
department
Counsellor/Nurse/ANM
 Act in co-ordination with field workers and Programme Managers in
the overall service delivery
 One to one counselling - STD cases, patient management
 Ensure partner notification and follow up for recurrent cases
 Patient management, recording case history, follow ups and
adequate reporting through MIS at the clinic
 Co-ordinate with Programme Managers in creating strong
horizontal linkages/networking with the local clubs, administration,
community key influencers and with other partner NGOs, civic
service organizations working in the field and Government
Departments, hospitals for referral services
Doctor (part time)
 Provide treatment - General, STI, HRB, Opportunistic infections
 Take exposure history from patients
 Advice for investigation and referral
 Participate in the Clinic Management Committee and incorporate the
community’s feedback in providing clinical services
 Motivate patients regarding follow-up and partner notification
Outreach Worker (ORW)
 Manage field level activities, clinical operations, adequate reporting
to the Programme Manager and continuous monitoring of the
functioning of peers and others through MIS
 Conduct meetings with peer educators at least once a week to
identify the shortfalls in the proposed field activities (condom
distribution/social marketing, BCC, STD services etc.) and evolve
corrective measures/ plans of action
 Work in close co-ordination with the local clubs, administration,
community key influencers and create strong horizontal
linkages/networking with other partner NGOs, civic service
organizations working in the field and Government Departments,
hospitals for referral services
 Facilitate training and capacity building of Peer Educators along with
the Programme Manager through appropriate support from TSU, TI
NGO and other external resources
ORW Contd.
 Assist the Programme Manager in developing weekly work plan as
per the performance indicators for the Peer Educators and their
implementation
 Ensure clinical services are undertaken unhindered (organizing
medical camps, mobilizing STD patients to the clinic etc.)
 Ensure
compliance of STD cases, tracking re-infections, coordinating with the Programme Manager and the Accountant for
procurement of medicines in time
Peer Educator (PE)
 Conduct BCC sessions (one to one and one to group including
FGD)
 Provide condoms to HRG
 Facilitate and replenish condom depots in the project area
 Mobilize HRG for project related activities
 Participate in all project related activities
PE Contd.
 Ensure that the clinical services are undertaken unhindered
(organizing medical camps, mobilizing STD patients to the clinic
etc.)
 Ensure compliance of STD cases, tracking the re-infections
 Co-ordinate with the ORW and outreach team in creating
appropriate strategies and advocacy environment for successful
implementation of TI in the target area
Accountant/Administration
 Maintain book of accounts as per the standard accounting practices -
cash book, ledgers, bank books (if any)
 Ensure adequate support and cross references with the activity trail in
respect of each transaction are in place so as to have transparency in
operations
 Verify whether payments are properly authorized, payee details are
correct and ensure they are charged to the correct expenditure head
 Handle petty cash amount ensuring the average cash balance is at
minimum levels and cash box is held in safe custody
 Ensure all cash advances are accounted for and liaison with the
recipients for maintaining advance registers
 Verify that all vouchers are attached with supporting documents and
‘pucca’ bills are available as per the accounts manual guidelines
MIS Officer
 Compilation, retention, sharing of information related to TI
performance (Programmatic and Financial)
 Timely compilation of information in the designated formats and
preparation of analysis reports
 Timely sharing of information in the CMIS formats with SACS
either electronically or manually
Conclusion
 Effective management of human resources is the key to a successful
programme
 OGs clearly mention the responsibilities of each staff member
 Each staff member should sincerely carry out his/her duties
 It is possible to work collectively towards reducing HIV/AIDS!
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