LYNX 2013 Comprehensive Operational Analysis John Lewis, CEO Comprehensive Operations Analysis Record Breaking Ridership 30+ million trips 2% Increase in Ridership System-wide Budget: $121,074,870 Employees:1,056 Services: Fixed Route NeighborLink Access LYNX LYMMO Xpress FastLink KnightLYNX Vanpool Road Rangers Top 10 Routes by Ridership (systemwide) Link Link Link Link Link Link Link Link Link Link 8 – W. Oakridge/I-Drive 4 – U.S. 441/Florida Mall (now 107/108) 41 – SR 436 Crosstown 37 – Pine Hills/Florida Mall 21 – Universal Studios 42 – I-Drive/OIA 50 – Downtown Orl/Magic Kingdom 125 – Silver Star Rd Crosstown 102 – Orange Ave/S. 17-92 17 – N. U.S. 441/Apopka (now 106) 2013 2013 Develop a tool for decision making Evaluate effectiveness of existing routes Identify opportunities to improve system efficiency Provide recommendations to strengthen and grow the system Service Guidelines Route Design • • • • Fixed Route Spacing Bus Stop Spacing Service to Park & Rides Directness of Route Schedule Design Service Frequency Policy Headway Addressing “Plug Buses” Span of Service Wait time • • • • • Economic and Productivity • • • Farebox Recovery Passengers per Vehicle Hour and Mile Ratio of Non-Revenue to Revenue Miles Service Delivery • • • • • On-Time Performance Average Speed Trips Operated and Trips Completed Passenger Complaints Bus Stop Amenities COA Recommendations System Wide Strengthen system by increasing frequencies on well used routes Improve communication through maps, schedules and real time info Expand service offerings – Express, BRT Real Time Info on key routes Orange County Pine Hills: Restructure routes or replace SuperStop Improve reliability by increasing frequencies and spans of service Develop new routes to serve major underserved corridors COA Recommendations Links Description Est. 1st Year Cost 9, 37, 44, 48, 49, 443 Restructure Pine Hills Routes $2,408,797 8 Double frequency 7-11 a.m. outbound $1,116,522 8 Double frequency 1-5 p.m. inbound $1,116,522 8, 42 Truncate 8 at Destination Pkwy; extend 42 (1,164,181) 41 (436N, 436S) Add trip in morning $177,635 41 (436N, 436S) Improve frequency westbound $177,635 37 Increase frequency southbound in a.m. Increase frequency northbound in p.m. $204,103 $204,103 21 Extend route to Walt Disney World $1,168,997 125, 1, 14 Restructure to more directly connect Silver Star and Downtown Orlando (53,723) 42 Improve frequency $671,269 104 Improve frequency to 15 minutes all day $1,412,407 48 Improve frequency eastbound in a.m. $208,836 18 Add trip in a.m. $21,116 15, 29, new route Goldenrod package $1,552,324 40 Add trip in a.m. $36,773 13 Improve frequency outbound in a.m. $273,288 51 Add trip in a.m. $62,022 111 Extend to Walt Disney World $2,112,012 Action Requested Board direction regarding utilization of the additional funding ($500,000) proposed for LYNX.