ORAL COMMUNICATION
COMMUNICATION
COMMUNICATION - exchanging of information, opinion, ideas so that
the message is completely understood.
3 FORMS OF COMMUNICATION
1. VERBAL COMMUNICATION - it makes use of our voice (face to face
conversations, telephone)
2. NON-VERBAL COMMUNICATION - body language, gestures,
postures, facial expressions
3. WRITTEN - emails, book, magazine (written media)
2 TYPES OF CUES
1. VERBAL CUES - prompts conveyed in spoken language
a. EMPHASIS CUES - (you need to know. Listen carefully.)
b. ORGANIZATIONAL CUES - ( The topic is. First,second. As a result)
c. MANNERISM CUES- (repeat, spells important words, speak slowly)
2. NON-VERBAL CUES - prompts that do not use words but rather body
language, gestures, postures, facial expression
a. KINESICS - certain body movements and gestures serves as form of non verbal
communication ( eye contact, posture, facial expression) (shout, cry, laugh)
b. HAPTICS - communication by touch ( shakehands, patting someone on back)
MODELS OF COMMUNICATION
COMMUNICATION PROCESS - transmission or passage of information
or message from the sender through a selected channel to the receiver
overcoming barriers.
ELEMENTS OF COMMUNICATION
1. SENDER - the person who conveys or send the message (oral, nonverbal,
written language)
2. MESSAGE - the information being transmitted
3. CHANNEL - medium through which the message is being transmitted
4. NOISE/INTERFERENCE - barrier in communication which hinders the
senders message to be understood by the receiver
5. RECEIVER - the one who listens and interprets the message
6. FEEDBACK - the response of the receiver
COMMUNICATION MODELS
1. LINEAR MODEL - one way process (feedback through effect)
- sender the only one who send message
2. TRANSACTIONAL MODEL - 2 way process
- specific goal, field of experience (one is knowledgable ), context
3. INTERACTIVE MODEL- 2 way process (continuous communication) can
add another topic
- physical context(environmental factors), psychological context ( mental and
emotional factors)
SPEECH CONTEXT
SPEECH - is the expression or the ability to express thoughts or feelings by the
articulate sounds.
CONTEXT - setting in which communication takes place.
SPEECH CONTEXT- way people use to communicate and transmit message
orally or verbally.
TYPES OF SPEECH CONTEXT
1. INTRAPERSONAL COMMUNICATION - communication with
oneself. one person where the speaker acts both as the sender and the receiver.
(thinking)
2. INTERPERSONAL COMMUNICATION - communication between
and among people establishes personal relationship.
a. DYAD COMMUNICATION - 2 people
b. SMALL GROUP - 3 to 12 poeple
3. PUBLIC COMMUNICATION - speaker speaks to an audience. Requires
sender to deliver or send the message before or in front of a group. (speech
4. MASS COMMUNICATION - media communication (tv,radio, internet)
Form of public communication but is mediated,
SPEECH STYLES AND TYPES OF SPEECH
SPEECH - is the expression of or the ability to express thoughts and feelings by
articulate sounds. (formal adress delivered to an audience)
SPEECH STYLE - the form of language that the speaker uses which
characterized by the degree of formality .
TYPES OF SPEECH STYLES
1. FROZEN - very formal settings (law, pledge, anthem, marraige ceremonies)
2.CONSULTATIVE - semi formal communication (most operational) doctorpatient, teacher-student, businessman-client
3. CASUAL - informal communication between group (talking with peers,
teachers collaborating)
4.INTIMATE - very close relationship (couple, family, bestfriend, self talk)
5. FORMAL - avoid using slang terms. says something prepared beforehand
(sona, speech, teachers discussion, welcome adresses)
TYPES OF SPEECH
1. INFORMATIVE - to inform
2. PERSUASIVE - to persuade or convince an audience to believe
3. ENTERTAINING - to entertain, provides pleasure and enjoyme