PURPOSIVE COMMUNICATION LESSON 1: COMMUNICATION PROCESSES, PRINICPLES AND ETHICS Communication o derived from the latin word “common,” which means, “belonging to many” and “communico” to confer with others o it is the mutual exchange of information, ideas and understanding by any effective means Elements of Communication 1. Sender o also known as the encoder (giving the message or the information), decides on the message to be sent and the best/most effective way that it can be sent o facilitator of the information 2. Medium o the immediate form which a message takes o ex. oral o serves as the means of communication o is an abstraction, can be oral, written or nonverbal 3. Channel o responsible for the delivery of the chosen message form o ex. tv broadcast (information needs to be process) o refers to the means of transmission of a message between the sender and the receiver o it is concrete and could be a letter, a report, a book, a memorandum, a fax, an email, the television, the telephone 4. Receiver o also known as the decoder, responsible for extracting/decoding meaning from the message 5. Feedback o is important as it determines whether or not the decoder grasped the intended meaning and whether communication was successful 6. Context o Communication does not take place in a vacuum. The context of any communication act is the environment surrounding it. where the communication take place, where it happens (setting or the place of communication) 7. Noise (interference) o any factor that inhibits the transmission of a message o it is anything that gets in the way of the message being accurately received, interpreted and responded to o LESSON 2: PRINCIPLES AND CHARACTERISTICS OF COMMUNICATION Communication is a Schema-driven o Communication begins within yourself, you begin with what you have already stocked in your brain or with what you have already known or understood about the subject matter of the commutative act. o Transmitted messages become understandable or meaningful because of your innate or old knowledge about the messages. o Schema – prior/background knowledge Communication is an interpretative act o The only person who knows the exact or full meaning of the message transmitted is the sender or the speaker. o Being the creator or source of ideas, he/she has the absolute knowledge about his message. o It is called interpretative act because of the role of the receiver or the listener is just to interpret, infer, or guess the meaning of things appearing to his sense of hearing. o Two are responsible: the sender, the one who really knows the message and the receiver, the responsible to interpret the meaning Communication does not guarantee a direct or automatic link between two minds o These forms of knowledge become meaningful only to other when you initiate communication with them. o You will not know what other or someone wants to say unless they decide to convey it to you, to start a communication that can be interpret when they start talking or to have a conversation where you can now interpret based on their words. Communication is active, powerful, or forceful o Communication is powerful and forceful for it elicits different meaning or reactions, these messages are prone to change. o Subjected to the changeable and continued existence of the world, communication is dynamic (process or system characterized by constant change) as life goes on and on like a river. 1|jaja PURPOSIVE COMMUNICATION o It is active as communication and language are dynamic (changing) it can change in a matter of second. Communication is symbolic o Symbol, signs, or marks like letters, words, sentences, graphs, pictures and other concrete objects represent or stand for ideas that you intend to convey verbally. o For non-verbal communication, you resort to bodily actions (gestures, eye movements, posture, facial expressions) voice quality, space and time elements to stand for the ideas you want to express. Communication always results in something o Refers to two or more persons participate in any communicative act. First, expresses or sends a message; the second, responds or reacts to the message. o Feedback – results into something Communication is irreversible o You are free to talk about anything under the sun. But once you utter something, the things you have said remains as it is susceptible to different interpretations or meaning. o It instantly creates a impact to the listener. Any attempt to repeat, retrieve, or reverse what you’ve said will not work to bring back and change the effects of the first statement. Communication is contextual o Exchange of views, ideas, or feelings doesn’t only involve the sender and the receiver, but also the other aspects of the communication setting like time, place, topic, occasion, purpose, and manner of communication. o It is where the environment or the communication takes place. Communication is developmental or progressive o To communicate ideas is to go through the different stages of language learning that begins from birth to elementary, high school, and the college levels. It is not a one time learning towards communicative competence. Communication is process o Several stages of communication take place when people exchange or share ideas with one another. Each stage involves elements with different functions. Communication is ethical o Any communication event is expected to apply rules, moral values, and beliefs agreed upon by societal members. o Guided by these standards determined by the cultural group you belong to, your communication becomes ethical, good or desirable instead of wrongful and full of misinterpretation communication. LESSON 3: COMMUNICATION CUES (VERBAL AND NON-VERBAL LANGUAGE) Verbal Language o Consists of symbols like letters, words, and other marks that you need to subject to language or grammar rules for a coherent or organized means of understanding or expressing ideas. Non-Verbal Language o Norms for non-verbal communication vary from country to country and also among cultures within a particular country, o Some non-verbal communication behaviors appear to be somewhat innate because they are universally recognized. 1. Body Movements - Big and small movements of your body like gestures, facial expressions, posture and eye behavior express meanings. - Kinesics, derived from the Greek term, kinesis, meaning “motion” which refers to the study of body movements. 2. Paralanguage - Extra sounds that go with your spoken words and a study of these special sounds accompanying your words is called Paralinguistic. - Speaking voice produced by your voice - Vocalization or voice’s special usage like crying, giggling, moaning, growling, yawning, sighing and groaning. - Vocal pauses or boosters like (ohh! umm…oh…shh…oops) 3. Time (Chronemics) - Your willingness, hesitance, or hatred to wait for a long time speaks your trait of patience or impatience. Likewise, this reflects your manner of valuing your relationship with the object of your waiting. Your trait of optimism is also proven by your fondness of talking about your goals, dreams, or plans for the future. - Chronemics is the term that refers to your act of studying the impact or effect of time on your behavior. 4. Proxemics - Space or distance symbolizes or represents your thoughts or feelings about your world. 2|jaja PURPOSIVE COMMUNICATION - Likewise, your body contacts, physical closeness with people, acts of touching or patting them, or maintaining a wide or narrow gap between you and the other party, expresses meanings on the extent of intimacy or personal relationship you can establish with others. 5. Physical Appearance and Object Language - Symbolized or represented by dressing styles, body types, body appearance like size or shape, architectural designs or structures, art objects graphic materials, lightning effects, aromatic or smelly objects, and other environmental factors that influence or affect any commutative event. 3|jaja