Verbal and non-verbal communication Verbal Communication It consists of oral communication wherein the message is transmitted through the spoken words. The person gives words to his or her feelings, thoughts, ideas and opinions and expresses them in the form of speeches, discussions, presentations, and conversations. Forms of Non-Verbal Communication 1 2 3 4 5 6 Show Facial expressions The human face is very expressive and can show many emotions without having to say a word. How do you think they are feeling? Body movement and postures The way we move and carry ourselves says a lot to others about what we are feeling and thinking. This type of non-verbal communication includes our posture, attitude, and the subtle movements we make. Stand up and push your chair in like you don’t want anyone to hear you. Walk around like you are happy. Pretend to eat like you are tired. Gestures We often use our hands to help us express ourselves. We can wave, point, beckon, and make other signals when talking or arguing with out even thinking. Different cultures may give different meanings to certain gestures. We have to be careful not to offend others if we go to a new place. What are some common gestures in China? Touch We can communicate our thoughts or feelings to others through touch. We can let others know we agree with them or are proud of them by giving them a “high five”. What other examples can you think of? Everyone has a need for their own physical space. The distance a person keeps between themselves and others can communicate different things like friendliness, affection, fear, aggression, etc. How do you feel when people stand too close to you? Tone of voice The tone of voice is not about what is being said, but HOW the person is saying it. Try reading these sentences with the emotions written next to them.
