Unlocking the
Power of Effective
Communication
Aruna Priya Varshini S ( 20SMBA067)
Overview
Introduction
The Basics of Communication
Active Listening
Clarity and Vocabulary
Practice Non-Verbal Communication
The Role of Feedback
Empathy in Communication
Confidence and Positivity
Practice Makes Perfect
Conclusion
Introduction
Communication is the bridge between confusion and clarity.
It impacts personal and professional success.
Effective communication helps express ideas, build
relationships, and solve problems.
"Communication is the bridge between confusion and clarity."
– Nat Turner
The Basics of Communication
Communication involves:
Verbal (words)
Non-verbal (body language, tone)
Written (emails, texts)
Importance of aligning words, tone, and body language.
Communication involves both speaking and listening.
Active Listening
Context
How to practice
Active
listening
is
essential for effective
communication.
Maintain eye contact.
Use verbal cues like “I
see,” “That’s interesting.”
Summarize/paraphrase to
show understanding.
"Most people do not listen with the intent to understand; they
listen with the intent to reply." – Stephen R. Covey
Clarity and Vocabulary
Avoid complex words and long sentences.
Tailor your message to your audience.
Tips for clarity:
Structure your thoughts.
Avoid jargon unless necessary.
A clear message is easier to understand and remember.
Practice Non-Verbal Communication
Non-Verbal
Communication
Non-verbal cues enhance
messages:
Maintain good posture.
Use hand gestures.
Smile appropriately.
posture
Good posture conveys
confidence and
attentiveness.
Stand tall
Avoid slouching
Open posture
gestures
Gestures
include
nodding in agreement, a
thumb signal, facing the
person
you
are
conversing with, or
using the open palm
gesture.
Once you have created
eye contact, you must
not engage yourself in
that position for a long
time. This builds an
uncomfortable
environment.
Non-verbal
actions
create
a
connection with the audience.Going
by the 7-38-55 rule, nonverbal
communication
contributes
to
more than 93%.
The rule states that only 7% is verbal,
while 38% is communicated in the form of
voice tone and the remaining 55% is in the
form of gestures, body language, facial
expressions,
and
other
behavioral
changes.
The Role of Feedback
Feedback helps you improve.
Ask for opinions on your communication:
Do you speak too fast?
Are your points clear?
Do you listen well?
Be open to constructive criticism.
Empathy in Communication
When you communicate with empathy, it shows that
you genuinely care about the other person's thoughts
and emotions.
Deeper connections and stronger relationships.
Understand and share the feelings of others.
Builds trust and deeper connections.
"Seek first to understand, then to be understood."
– Stephen R. Covey
Confidence and Positivity
Stay Positive and Confident
Believe in your message.
Mistakes are learning opportunities.
"Words have power. Choose them wisely and use them well."
Practice Makes Perfect
Read books, articles,
or scripts aloud to
improve your fluency
and confidence.
Stand in front of a
mirror and practice
delivering a speech or
conversation.
Participate in
organizations like
Toastmasters to
practice speaking in
front of an audience.
Record your
presentations or
casual
conversations.
Conclusions
01
Effective
communication
requires active
listening, clarity, and
feedback.
02
03
Use non-verbal
cues and practice
regularly.
Strong communication
opens doors to new
opportunities.
Thank You