GLOSSARY Measuring Business Performance With Eddie Davila Use these terms and definitions below to understand concepts taught in the course. Transcript Search: note that you can search for terms directly within the course. To search video text, switch to the Transcripts tab, then press Cmd/Ctrl + F on your keyboard to run a search within the active transcript. Term Definition adaptability Whether or not a metric represents data that shows a situation in which the outcome is the same despite variation in the situations effectiveness Whether or not a metric indicates that something is working towards the company’s desirable outcome efficiency Whether or not a metric shows that resources are being used effectively measurable A behavior or action that can be measured accurately and with minimal subjective interpretation measurement culture The attitudes people hold towards the utilization of metrics to improve company performance performance metrics Used to track outcomes and resources, or some ratio of the two redundancy When metrics are being counted more than once LinkedIn Learning and Lynda.com are registered trademarks of LinkedIn Corporation. All rights reserved, 2018.
