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1. Introduction
2. Definition in practice and theory
3. Factors and causes of issue
4. Some examples in real organization
5. Effect - advantages and disadvantages
6. How to overcome the problems
7. Your recommendations
8. Conclusion
9. References
Organizational behavior is a science to study the behavior and psychological laws of
people in organizations. It is a branch of behavior science. With the development of
society, especially the development of economy, the development of enterprise
organization has been promoted. Organizational behavior has been paid more and
more attention.
There are many definitions of organizational behavior. Stephen P. Robbins (1997), an
American scholar, thinks that organizational behavior is a research field, which
discusses the influence of individuals, groups and structures on the internal behavior of
organizations, so as to apply these knowledge to improve the effectiveness of
Characteristics of organizational behavior
1. Organizational behavior is the whole behavior, not the individual behavior of
organizational members;
2. The motivation of organizational behavior is based on the purpose of the
organization, with a clear purpose;
3. The effect of organizational behavior has duality;
4. Organizational behavior is the behavior of all members of the organization;
5. Organizational behavior is realized by individual behavior of organizational members,
which in turn affects individual behavior of members.
Communication is the exchange of ideas and information between people. It is a
process of gradually spreading information from one person to another. Barnard, a
famous organization management expert, believes
that “communication is a means to connect members of an organization to achieve
common goals”.
Leadership challenge can be described as a combination of a series of behaviors that
will motivate people to follow the leader to the place they want to go, rather than
simply obey
Dr. Henry Kissinger, former US Secretary of state, said: "leadership is to let his people,
from where they are now, lead them to where they haven't been before."
leadership is a kind of special interpersonal influence. Everyone in the organization will
influence and accept the influence of others. Therefore, every employee has potential
and realistic leadership. In an organization, leaders and members work together to
push the team toward the set goals, thus forming an organic system
4. Some examples in real organization
MOTOROLA the cuts, due to a lack of communication with employees, the method
simple and crude, cause layoffs "violence", from the employee's strong reaction, after
the storm expand, pressure from the media to negotiate link, the whole process
whether communication with employees, and the communication with the media, are
serious lack, lead to final brewing became a media storm, MOTOROLA seriously
damaged its image, not only on the reputation of "not enough human nature", the
parent company Google has also been implicated, the accused did not follow the
universal values of the "don't be evil" enterprise to compare failure for dealing with the
5. Effect - advantages and disadvantages
It is of great significance to strengthen the research and application of organizational
behavior for improving management, improving leadership style, improving leadership
level, improving work performance, improving the relationship between cadres and
employers, mobilizing the enthusiasm, initiative and creativity of the masses of
employees, and strengthening enterprises
1. Help to strengthen people-centered management and fully mobilize people's
enthusiasm, initiative and creativity
2. It is helpful to know people well and use talents reasonably
Everyone in the organization has their own personality characteristics, with their
different temperament, ability, character and interest. The research on individual
behavior department and individual performance appraisal method in organizational
behavior enables organizational leaders to fully understand each person's personality
characteristics and abilities, so as to arrange suitable work posts to make the best use
of them and obtain the best employment efficiency.
3. Help to improve interpersonal relationship and enhance the reasonable cohesion
and centripetal force of the group
Employees in an organization can never act in isolation. They must cooperate with
others in a certain work group and have various relationships. Organizational behavior
provides the basis for group function and group performance improvement.
4. It helps to improve the leadership level and the relationship between the leader and
the staff.
5. Contribute to organizational change and development
6.How to overcome the problems
Poor communication is an old problem in almost every enterprise. The more complex
the organization is, the more difficult it is to communicate. Often, many constructive
opinions at the grass-roots level have been strangled layer by layer before being fed
back to the senior decision-makers, and the communication of the senior decisionmaking often can't be displayed in front of all the personnel as it is.
Establish and standardize the company's meeting system, so that the company's
various instructions and plans can be uploaded and issued, coordinated with each
other, and implemented around the completion of various indicators of the enterprise.
Through monthly meetings, weekly meetings, scheduling meetings, symposiums, pre
shift and post shift meetings and other forms, the information can be quickly and
effectively transmitted, so that everyone can proceed in an orderly manner according
to the plan, step by step, with clear direction and objectives, improve work efficiency
and efficiency, and ensure the completion of the objectives.
Any decision will involve what to do, how to do it and when to do it. Whenever these
problems need to be solved urgently, managers need to obtain a large number of
information and intelligence from a wide range of internal communication of the
enterprise, and then make decisions, or recommend relevant personnel to make
decisions, in order to solve the problems quickly. Subordinates can also take the
initiative to communicate with the superior managers and put forward their own
suggestions for the leaders to make decisions, or through communication, obtain the
approval of the superior leaders and make decisions on their own. The internal
communication of the enterprise provides information for each department and
personnel to make decisions and enhances their judgment ability.
7.Your recommendations
Leadership is not a position of duty, nor a privilege patent owned by a few people, but
a motive force with a clear purpose of active interaction. Generally speaking, leadership
is the process of guiding team members to achieve their goals, mainly including the
following aspects:
Guidance: involves leadership skills of leaders, including delegation and management
of subordinates.
Team members: interpersonal relationship, communication, conflict management, team
building and maintenance of employees in the team.
Objective: it involves the formulation and decision-making of the strategic objectives of
the enterprise.
Realization process: it involves the implementation of the strategy, goal oriented
organizational change and organizational innovation.
Therefore, as an excellent leader, we need to have the above abilities, including the
abilities of guiding, authorizing, relationship management, strategy making and
implementation management, leading innovation and organizational change
To sum up the problem facing Motorola, Inc, were not obvious initially due to the
generally positive culture that had been maintained successfully for so long.
International competition was a threat that was becoming ever more apparent despite
profitability and growth. Change was needed if the company was to survive the
onslaught of globalization that was fast approaching..
Based on the above discussed in this study and according to the views of some
specialists in the field of management and human resources we can say that in order
to be successful management must create a spirit of cooperation between superiors
and subordinates and work as a team and make the main objective is the interest of
the institution
1. Zhang Aiqing, organizational behavior, China Machine Press, 2013
2. The significance of organizational behavior to enterprises
3.Organization behavior Stephen P. Robin
China Renmin University Press
4.HCR report 2012
6. Leadership .baike
DBA Research notes