1.5 The External
Environment
The External Environment Factors
They are the factors outside the
business, which can seriously
impact its operations.
There are many models to analyze
the external factors of a company
namely PEST, PESTLE, and
STEEPLE
External Factors affecting business operations:
Social: Related to the demographic and cultural changes
Technological change: The inventions of new machines or operational
methods that will affect the company's operations objective
Economic: related to the economic situation that will affect the company's
operations and change its tactical and operational values
Ethical: changes in ethical values that will affect the company's operational
and tactical objectives
Political: government measures/regulations that will affect the company's
operational and tactical objectives
Legal: related to the legislative system that will affect the company's
operational objectives:
Ecological: the measures that are related to the environment that will affect
the business tactical and operations strategies
Case Analysis