EMGT PF QUIZ 1 NAME: ____________________________________________ 1. Managers at all three levels of management require different kinds of skills to perform the functions associated with their jobs. A major difference in skill requirements between middle level and top-level managers is that a. Top managers must generally be more skilled than middle managers in every respect b. Top managers require better interpersonal skills but less conceptual skills than middle managers c. Top managers generally require better technical and interpersonal skills than middle managers d. Top managers generally require higher level conceptual skills but less technical skills than middle managers e. Middle managers require better technical and conceptual skills than top managers. 2. The behavioral approach of management thoughts can be classified into I. Bureaucratic management. II. Group influences. III. Hawthorne studies. IV. Contingency theory. a. Both (I) and (II) above b. Both (I) and (III) above c. Both (II) and (III) above d. (I), (II) and (III) above e. (II), (III) and (IV) above. 3. By studying the various approaches to management analysis, we can understand the concept of management and have a better understanding of managerial functions. Which approach to management emphasizes managing people by understanding their individual psychological needs? a. Empirical approach b. Decision theory approach c. Management science approach d. Interpersonal behavior approach e. Contingency approach. 4. Immoral management not only ignores ethical concerns, but also actively opposes ethical behavior. Organizations with immoral management is/are characterized by I. Total concern for company profits only. II. Laws are regarded as hurdles to be removed. III. Less inclination to minimize expenditure. a. Only (I) above b. Only (II) above c. Both (I) and (II) above d. Both (I) and (III) above e. All (I), (II) and (III) above. SCORE: _____________ 5. The communication process is made up of various components. Which of the following is the actual physical product from the source? a. Feedback b. Filter c. Message d. Channel e. Understanding. 6. Practicing ethical guidelines enables managers to become followers of moral management approach. They facilitate ethical business decisions. Which of the following is not an ethical guideline for managers? a. Upholding human dignity b. Obeying the law c. Non-allowance for participation of stakeholders in the decision-making process d. Primum Non-Nocere 7. Despite the many advantages of planning, there may be some obstacles and limitations in this process, since nothing is perfect on this earth, as a general rule of law. Which of the following would not be considered a potential advantage of planning? a. It helps managers to be future oriented b. It enhances decision coordination c. It increases the amount of time available for other managerial functions d. It emphasizes organizational objectives e. It helps in offsetting uncertainty and risk. 8. Which of the following would not be an accurate depiction of the differences between strategic and tactical planning? a. Strategic planning is developed mainly by upper-level management and tactical planning is generally developed by lowerlevel management b. Facts for strategic planning are generally easier to gather than facts for tactical planning c. Strategic plans generally contain less details than tactical plans d. Strategic plans generally cover a longer period of time than tactical plans e. Managers who are engaged in the development of strategic plans tend to work in more uncertainty than those managers engaged in the development of tactical plans. 9. Using the BCG matrix requires considering which of the following factors? a. Types of risk associated with product development b. Threats that economic conditions can create in future c. Social factors d. Market shares and growth of markets in which products are selling e. Political pressures. 10. Proctor & Gamble (P&G) makes fourteen different laundry soap products and completely dominates the laundry detergent market. Through constant changes in packaging, it is trying to influence the perception of customers that its products are unique. Which of the following generic strategies is P&G using? a. Cost leadership b. Differentiation c. Focus d. Globalization e. Niche strategy. 11. Which of the following skills is most important for first level managers and includes knowledge of and proficiency in activities involving methods, processes and procedures? a. Human b. Conceptual c. Design d. Technical e. Administrative. 12. Which of the following statements is not true of internationalization of organizations? a. To reach organizational objectives, management may extend its activities to include an emphasis on organizations in foreign countries b. In general, the larger the organization, the greater the likelihood that it participates in international activities of some sort c. A manager’s failure to understand different national sovereignties, national conditions, and national values and institutions can lead to poor investment decisions d. Personal adjustments that employees of multinational corporations must make can influence how productively they work e. Generally speaking, a multinational organization transcends any home country, whereas a transnational organization does not. 13. Which of the following can be said to be an appropriate technique for line personnel in reducing the line-staff conflict? a. Emphasize the objectives of the organization as a whole b. Make proper use of the staff abilities c. Obtain any necessary skills they do not already possess d. Deal intelligently with resistance to change rather than view it as an immovable barrier e. Ignore the abilities of the staff personnel 14. From the delegator’s aspect, all of the following are the factors affecting the delegation of authority except a. Love for authority b. Fear of exposure c. Attitude towards subordinates d. Fear of criticism e. Personality traits of the superiors. 15. Which of the following is not true regarding programmed decisions? a. They are made in well-structured situations b. They are based on established policies and procedures c. They require managers to exercise discretion d. They are made mostly by lower-level managers e. They limit the managers’ flexibility.