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NAME: ____________________________________________
1. Managers at all three levels of management require
different kinds of skills to perform the functions
associated with their jobs. A major difference in skill
requirements between middle level and top-level
managers is that
a. Top managers must generally be more
skilled than middle managers in every
b. Top managers require better interpersonal
skills but less conceptual skills than middle
c. Top managers generally require better
technical and interpersonal skills than middle
d. Top managers generally require higher level
conceptual skills but less technical skills than
middle managers
e. Middle managers require better technical
and conceptual skills than top managers.
2. The behavioral approach of management thoughts
can be classified into
Bureaucratic management.
II. Group influences.
III. Hawthorne studies.
IV. Contingency theory.
a. Both (I) and (II) above
b. Both (I) and (III) above
c. Both (II) and (III) above
d. (I), (II) and (III) above
e. (II), (III) and (IV) above.
3. By studying the various approaches to management
analysis, we can understand the concept of
management and have a better understanding of
managerial functions. Which approach to
management emphasizes managing people by
understanding their individual psychological needs?
a. Empirical approach
b. Decision theory approach
c. Management science approach
d. Interpersonal behavior approach
e. Contingency approach.
4. Immoral management not only ignores ethical
concerns, but also actively opposes ethical behavior.
Organizations with immoral management is/are
characterized by
I. Total concern for company profits only.
II. Laws are regarded as hurdles to be removed.
III. Less inclination to minimize expenditure.
a. Only (I) above
b. Only (II) above
c. Both (I) and (II) above
d. Both (I) and (III) above
e. All (I), (II) and (III) above.
SCORE: _____________
5. The communication process is made up of various
components. Which of the following is the actual
physical product from the source?
a. Feedback
b. Filter
c. Message
d. Channel
e. Understanding.
6. Practicing ethical guidelines enables managers to
become followers of moral management approach.
They facilitate ethical business decisions. Which of
the following is not an ethical guideline for managers?
a. Upholding human dignity
b. Obeying the law
c. Non-allowance for participation of
stakeholders in the decision-making process
d. Primum Non-Nocere
7. Despite the many advantages of planning, there may
be some obstacles and limitations in this process,
since nothing is perfect on this earth, as a general
rule of law. Which of the following would not be
considered a potential advantage of planning?
a. It helps managers to be future oriented
b. It enhances decision coordination
c. It increases the amount of time available for
other managerial functions
d. It emphasizes organizational objectives
e. It helps in offsetting uncertainty and risk.
8. Which of the following would not be an accurate
depiction of the differences between strategic and
tactical planning?
a. Strategic planning is developed mainly by
upper-level management and tactical
planning is generally developed by lowerlevel management
b. Facts for strategic planning are generally
easier to gather than facts for tactical
c. Strategic plans generally contain less details
than tactical plans
d. Strategic plans generally cover a longer
period of time than tactical plans
e. Managers who are engaged in the
development of strategic plans tend to work
in more uncertainty than those managers
engaged in the development of tactical
9. Using the BCG matrix requires considering which of
the following factors?
a. Types of risk associated with product
b. Threats that economic conditions can create in
c. Social factors
d. Market shares and growth of markets in which
products are selling
e. Political pressures.
10. Proctor & Gamble (P&G) makes fourteen different
laundry soap products and completely dominates the
laundry detergent market. Through constant changes
in packaging, it is trying to influence the perception of
customers that its products are unique. Which of the
following generic strategies is P&G using?
a. Cost leadership
b. Differentiation
c. Focus
d. Globalization
e. Niche strategy.
11. Which of the following skills is most important for first
level managers and includes knowledge of and
proficiency in activities involving methods, processes
and procedures?
a. Human
b. Conceptual
c. Design
d. Technical
e. Administrative.
12. Which of the following statements is not true of
internationalization of organizations?
a. To reach organizational objectives,
management may extend its activities to
include an emphasis on organizations in
foreign countries
b. In general, the larger the organization, the
greater the likelihood that it participates in
international activities of some sort
c. A manager’s failure to understand different
national sovereignties, national conditions,
and national values and institutions can lead
to poor investment decisions
d. Personal adjustments that employees of
multinational corporations must make can
influence how productively they work
e. Generally speaking, a multinational
organization transcends any home country,
whereas a transnational organization does
13. Which of the following can be said to be an
appropriate technique for line personnel in reducing
the line-staff conflict?
a. Emphasize the objectives of the organization
as a whole
b. Make proper use of the staff abilities
c. Obtain any necessary skills they do not
already possess
d. Deal intelligently with resistance to change
rather than view it as an immovable barrier
e. Ignore the abilities of the staff personnel
14. From the delegator’s aspect, all of the following are
the factors affecting the delegation of authority except
a. Love for authority
b. Fear of exposure
c. Attitude towards subordinates
d. Fear of criticism
e. Personality traits of the superiors.
15. Which of the following is not true regarding
programmed decisions?
a. They are made in well-structured situations
b. They are based on established policies and
c. They require managers to exercise
d. They are made mostly by lower-level
e. They limit the managers’ flexibility.