Critical Information Summary- Unlimited Plan $49.90 Service Description Lebara $49.90 Unlimited Plan is a prepaid mobile plan. You can purchase a Lebara SIM card through the Lebara website www.lebara.com.au or from any of our participating retailers. You must then activate this card by calling our call centre on 126 122 or through www.lebara.com.au/activate Fixed and Mobile Unlimited Countries Argentina ,Austria, Belgium ,Brazil ,Bulgaria ,Canada, Chili China Colombia , Czech republic, Denmark , France Germany, Greece HK, Hungary ,Ireland ,Israel ,Italy ,Korea South, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Thailand, United Kingdom, United States. Bangladesh, Brunei, Costa Rica, Croatia, Cyprus, Estonia, French Guiana, Iceland, Kazakhstan, Martinique, Morocco, Reunion, Russia, Slovakia, Slovenia, South Africa, Switzerland, Taiwan, Venezuela Fixed Unlimited Countries What’s Included Unlimited Calls to 60 countries Unlimited national standard talk, text and MMS. 2GB Data Valid for 30 days from recharge Unlimited calls to 13,1300 and 1800 numbers Your unlimited access can be used for; Calls to any standard fixed line number in Australia Calls to any standard mobile number in Australia (excludes Pivotel) Calls to 13,1300 & 1800 Numbers Standard SMS to Australian numbers Calls to voicemail (deposit & retrieval) Calls to standard ‘Free call’ numbers including Lebara short code services and emergency numbers • What’s Not included • • • • • Minimum Term Total Minimum Monthly Plan cost International Calls (Add $10 and get award winning international rates with no flagfall) International SMS (15c per SMS) Video call services Premium SMS services Calls to premium or special service numbers, including but not limited to satellite phone numbers, directory assistance and 19xx services. Excess data usage over 2GB (charged at 15c/MB in 1MB increments. 30 Days Total minimum cost is $49.90 for 30 Days. You need to purchase a voucher. Total Maximum Monthly Plan Cost There is no maximum monthly plan cost. With Lebara $49.90 Unlimited Plan you can purchase additional credit if you wish to top up more for excluded services Early Termination With Lebara, there is no minimum term contract, so you can cancel whenever you want. There is no fee for cancellation. Simply wait for your pack to expire. Other Information Using your Services Overseas Lebara Mobile Australia currently does not offer international roaming. Services are only available on the Australian network. Spend Management Tools: To check your balance or to view you bills or usage, login to MyLebara https://secure2.lebaramobile.com.au/customer/login Help and Support: If you have any questions about our services, including how to buy a Lebara Mobile Prepaid SIM or to learn more about how our services work please contact Customer Services. Operating Hours Our opening hours are 9am to 8pm Monday to Friday (Sydney time) and 9am to 6pm on Weekends and Public Holidays. Please dial 126 122 if you are calling from your Lebara Mobile. This is a summary only If you are calling from any other fixed line or mobile in Australia please dial 1300 126 122. Alternatively contact us by email careoz@lebara.com and we’ll be sure to reply as soon as we can. This is a summary only – the full legal terms and pricing for this plan are available at: www.lebara.com.au