5 Steps to Eliminate Time Consuming
Tasks in Finance and Sales
Do you waste a lot of time doing these tasks?
•
•
•
•
•
•
Sales/customer teams and accounting teams doing redundant, errorprone data entry.
Your accounting/IT personnel researching and responding to information requests from other departments.
Reconciling financial and sales/customer information.
Hunting for hidden data, e.g. credit history, inventory levels, shipment
details, account balances, billing, and payment status.
Sales/customer reps trying to answer customer inquiries with no easy
access to information.
Putting together reports and forecasts.
There are ways to virtually eliminate these tedious and time consuming
activities. These strategies connect your front and back office, streamline
your quote-to-cash process, and empower your staff to easily find and act on information.
If you implement these five steps, you can increase productivity and improve customer satisfaction:
1
Integrate Your CRM with Your Accounting
2
Break Down Silos Between Your Teams
3
Automate Your Systems
These systems should talk to each other and share information. If you already have Salesforce,
you’re halfway there. Intacct, the award-winning Cloud-based financial management and accounting software and uniquely preferred provider of the AICPA, seamlessly integrates with
Salesforce.com. It’s like they live happily together on the same cloud!
Once you get integrated, your silos will come tumbling down. Integration allows your contract/
sales processing team and your finance team to draw on the same data, as data flows seamlessly
from one system to the other.
Suddenly, there’s no need to do duplicate data entry. What the sales team enters into Salesforce
automatically populates the accounting system (Intacct) and vice versa. In Salesforce, you can
create a sales order from an opportunity with a single click! Then, once the order is processed in
Intacct (accounting), transaction details automatically flow back to Salesforce. Major gaps between sales and finance are bridged. Sales and accounting are automatically synchronized when a
sale is closed. There’s no need to reconcile them. The quote-to-cash process is streamlined.
1
5 Steps to Eliminate Time Consuming Tasks in Finance and Sales
4
Enable Your Stakeholders to Gain Visibility
into Finance and Sales
5
Capitalize on This New Centralized System and Lose Most
Spreadsheets
Since everything is in the Cloud (and it’s a clear day otherwise), you’re not in the fog straining to find the data you need. Each stakeholder in your company can have anytime-anywhere,
real-time access to financial and customer information. The control of the data is role based.
People see what they are authorized to see and do the jobs they are supposed to do, only better. Sales reps can effectively manage customers. They can see their invoicing, credit history,
the inventory levels, shipment details, account balances, billing, payment status, and upcoming extensions in ways that will forecast and improve your rate of renewals and client relationships. Managers can see and measure the entire process and make better decisions.
With this new centralized system, there is no need to maintain the myriad of spreadsheets
most companies use to track data. Your front and back offices are connected. Managers and
executives can easily pull up reports and forecasts. Worries about audits dissolve because
reports tied to the GL are easily accessible. You can report on sales from within Salesforce or
within your accounting (Intacct), and get the same results.
All this not only helps the overall operation of your company, but the centralization and integration
increases the value of each system. Ultimately, it allows you and your staff to spend more time on what
really counts for your business.
___________________________________
If would like to see examples of how integration works for other companies, there are case studies in the
Resource Kit or you can visit:
Resources to Evaluate Intacct Software
If you would like to learn more about how to implement these five steps,
contact:
Rob Hausner
rch@synergybusiness.com
503-601-4081
www.synergybusiness.com
2