Dolores White 20062 Swansea Lane Huntington Beach, CA 92646 (714) 313-9665 Dwhite0902@yahoo.com _________________________________________________________________________________________________ Public Relations/Community Liaison Innovative, ambitious, highly disciplined and versatile professional with admirable achievements and career success. ________________________________________________________________________________ Professional Strengths Client Development Goal Orientated Professional Presentation Networking Persuasive Communication Skills Customer Relation Building Business Management Medical/Electronic Terminology Mentor/Motivator Negotiation Tactics Contract Terms Marketing Skills Exceptional competence in achieving personal and business goals Strong sense of identifying client needs based on ability to evaluate client motivation Dedicated, self driven, focused and results oriented; always a step ahead Acquired salesmanship and marketing skills through a more in-depth sense of human interaction Accountable for personal growth and marketing of professional services Strong community connections and involvement in professional associate capacities Professional Experience Elsanadi & Taylor 9070 Irvine Center Dr Suite 105, Irvine CA 92618 Community Liaison Successfully establish business relationships serving the senior community, specializing in the Alzheimer’s and dementia behaviors with a home care need Build and maintain client contacts from referrals obtained through area physicians, senior communities and advocates for seniors Market service via mailings, e-mail, introductory calls, e-zines and walk-in visits. Track all sales calls through online marketing sales tool (Salesforce.com) Countrywide 3 Hutton Center Dr Suite 100, Santa Ana CA 92701 In-House Customer Manager 2000 to 2007 Responsible for entire in-house customer-based case load of home loan applications Successfully managed 50 to 80 files contracted to completion monthly Targeted clients for business growth and helped them achieve their goals Dependable Component Supply 1003 E Newport Center Dr, Deerfield Beach FL 33442 National Sales and Marketing 2008 to Present 1997 to 2000 Built and led a team of individuals in a territory with a disadvantage in the market of electronic components Targeted decision-making executives and carefully developed a level of creditability and trust, thereby growing company sales and loyalty Worked with several large OEM’s and manufacturers to ensure production and compliance with deadlines Personal Development Computer literate in Microsoft Word, Excel and Power Point; proficient in Salesforce.com Advocate for Alzheimer’s Association Active volunteer for the Counsel of Aging Established La Habra High School Alumni Association in 2004; a non-profit organization raising funds for scholarships for students needing financial assistance References Professional and personal references available upon request