Job Description
Job Title: Membership Administrator
Submit Resume to: Recruiting@spe.org
SUMMARY
The position is responsible for administration of assigned membership programs, initiatives and
activities. Includes communication and coordination with staff in all SPE offices and lines of
business as well as contact with members and leaders.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be
assigned.
SPE Connect
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Administers SPE Connect platform; manages assigned communities; handles day-to-day moderation and
maintenance; serves as primary contact and conducts training as necessary.
Promotes awareness internally and externally for SPE Connect and recommends ways to leverage the
platform to benefit members and increase engagement.
Recommends additional SPE Connect communities and platform enhancements.
Membership Development and Recognition
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Implements membership recruitment programs and contests, such as the Membership Development Awards,
Century Club and Section and Student Chapter Membership contests.
Interfaces with Higher Logic, IT and/or Personify Data Analyzer to generate reports as assigned.
Monitors the membership dues renewal communications timeline and coordinates with appropriate staff for
implementation according to established deadlines and escalates exceptions to supervisor.
Conducts year-end reporting for membership, volunteerism and awards.
Works closely with Customer Service staff on dues renewal activities; is a Personify Super User.
Prepares and compiles content for pages of SPE.org, region, section and chapter web sites and online
communities as appropriate.
Coordinates logistics of the Key Club at ATCE as assigned.
Supports the International and Regional Awards Programs as assigned.
Volunteerism
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Administers Volunteer Recognition including: ensuring accurate data; promoting; implementing recognition
activities, etc.
Supports and serves as secondary subject matter expert for volunteer initiatives and the volunteer
management system including committee creation and maintenance.
Assists in training staff and members on use of the SPE Volunteer system
General
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Helps support assigned committees, subcommittees and work groups including scheduling, logistics,
participation and preparing written meeting summaries/minutes.
Documents and updates procedures and processes.
Participates in and contributes to marketing campaigns and promotional activities as assigned.
Attends meetings and events as assigned.
Participates on inter-department teams and works on special projects or initiatives as assigned.
Supports the Senior Manager, Membership as assigned.
Job Description
JOB SPECIFICATIONS:
EDUCATION and/or EXPERIENCE
Bachelor's degree or equivalent work experience and sufficient related experience in upper level
administration and program implementation.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
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Experience using online tools (Google Analytics, etc.)
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Strong degree of initiative (“can-do” attitude)
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Proficient with MSWord, Excel and PowerPoint
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Familiarity with managing content on websites or online communities
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Self-motivated and able to multi-task
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Strong planning and organizational skills
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Excellent communication skills
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Ability to perform with minimal supervision
Other Qualifications and Competencies that are important to success at SPE include:
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Attention to Detail
Building Collaborative Relationships
Customer/Member Relations
Flexibility and Adaptability
Problem Solving
Results Orientation
LANGUAGE SKILLS
Ability to learn, analyze, and interpret general business periodicals, professional journals, technical
procedures, or governmental regulations. Ability to compose reports, business correspondence,
and online communications. Ability to effectively present information and respond to questions from
groups of managers, clients, and customers.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,
percentages, area, circumference, and volume. Ability to apply concepts of basic algebra.
Understanding of statistical concepts and their application in data analysis.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Able to analyze
complex data sets to gain insight from them, then present findings effectively in graphical form to
allow ease of understanding.
ORGANIZATIONAL CULTURE
At SPE, we feel it is important to find employees who are a match for our culture. Employees who
reflect these values will find themselves more at ease and better able to thrive within our
environment.
Job Description
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Accountability & Integrity
Global Mindset
Forward Thinking and Open to New Ideas
Member Orientation
Open Communications
Safety Mindset
Strive for Excellence
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to operate, use or place
objects, tools, or controls and effectively communicate. The employee frequently is required to
remain stationary for periods of time. The employee may occasionally be required to move or reach
to high or low spaces. The employee must occasionally lift and/or move up to 20 pounds. May be
required to detect, recognize and observe objects near and at a distance, as well as perceive color
and estimate depth.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions.
The workstation for this position will be in a cubicle and the noise level in the work environment is
usually quiet to moderate.
This job description is subject to change at any time.