جامعــــة فيــالدلفيـــا قسم اإلدارة الفندقية والسياحية Philadelphia University Department of Hotels and Tourism Management E Examination Sheet PART 1 : A : Information Student No: Academic year : Instructor Name: Dr. Rami Tawil Time: Internal Examiner: Student Name : Semester: Module Title: Principles of Hotels and Tourism Management Day: Coordinator: Module No: 0381101 Date: Examination : Final Exam B -Guidelines -The exam consists of three categories and the total mark is ( 50 ) - Each question has its own mark next to it. -The answers must be written clearly and write the question number relevant to the answer. - Students must not talk or cheat during the exam or they will be subject to penalties. C- student Comments about the Questions ( If any ) 1. .1 2. .2 PART II: Questions FIRST Category : Main points of the topic.( 15 ) The aim of these questions is to assess the main knowledge and skills of the student which show the minimum that the student should acquire. Question No. 1: Give the full meaning of each of the following terms. Give examples. Tourism, Hotel, Scheduled Flights, Sustainable Tourism, Package Holiday, Trivialization, Twin room. Second Category : practical applications and analysis skills ( 25 ) The aim of these questions is to assess the student's ability to analyze and comprehend Information In addition to his ability to apply the Information in a practical way. Question No. 2: Answer the following questions and explain in detail what is meant by each of them. Give examples. 1) Draw an organisational chart of a five star hotel, showing its main departments and their main functions. 2) The tourism and hospitality industry is seen by many people as a ‘labour-intensive’ industry. 3) What do we mean by a Motel and how it is different from a Hotel? Specify the main differences between them with examples. 4) The tourist destination choice process is based on a set of motivations and factors, give example showing the different motivations and factors that are involved. 5) Tourism bridge the gaps between nations and creates world peace. THIRD Category : Unfamiliar problems solving ( 10 ) The aim of these questions is to assess the students' ability to use the information they learned to solve unfamiliar problems which appear in life and the degree of intelligence to deal with it. Question No. 3: In your own opinion, could we consider Jordan as a ‘Tourism-Friendly’ destination? Explain and justify your answer. Give examples. Best of Luck