Organizational Behaviour Introduction What are organizations? • Social inventions for accomplishing goals through group effort. – Social inventions: There is a fundamental requirement the presence of people. People interacting. – Goals accomplishment: Organizations exist to achieve goals. One overriding goal is survival. – Group effort: Individuals in organizations are coordinated to achieve goals efficiently, the result is a group effort. What is Organizational Behaviour? • A general term referring to the attitudes and behaviours of individuals and groups in organizations. • The field of organizational behaviour involves the systematic study of these attitudes and behaviours. – Goals: • Prediction • Explanation • Managing Curious contradictions in common sense: • Look before you leap BUT He who hesitates is lost. • Better safe than sorry BUT Nothing ventured, nothing gained. • Two heads are better than one BUT If you want something done right, do it yourself. Our knowledge or lack of knowledge is created by: • Direct experience and overgeneralization • Indirect experience (e.g. popular press) and fads • Values The historic progression of organizational behaviour theory from yesterday to today • Classical view – Scientific Management – Bureaucracy • Human relations movement – Hawthorne studies The historic progression of organizational behaviour theory from yesterday to today (cont.) • The contingency approach (contemporary) – No simple principle can be applied to all situations – There is no one best way, but one way is not as equally effective as another. The best way depends on the situation.