NZQA registered unit standard
29200 version 1
Page 1 of 3
Title
Engage with stakeholders in a regulatory compliance environment
Level
5
Purpose
Credits
5
This unit standard is for people currently employed as senior
regulatory compliance practitioners.
People credited with this unit standard are able to:
–
identify and consider stakeholder needs in relation to
activities carried out by a regulatory compliance
organisation; and
–
interact with stakeholders to achieve regulatory
compliance outcomes.
Classification
Public Sector Compliance > Public Sector Compliance
Operations
Available grade
Achieved
Explanatory notes
1
Definitions
Organisational requirements refer to instructions to staff on policies, procedures, and
methodologies which are documented and are available in the workplace.
Te Tiriti o Waitangi refers to the Māori language text of the Treaty.
Treaty of Waitangi refers to the English language text of the Treaty.
The Treaty refers to both the Māori and English language texts considered as a
whole.
The Regulatory Compliance sector has a number of terms with specific usage. For
current definitions visit http://www.skills.org.nz/resources-for-training-providers/.
2
Legislation and standards relevant to this unit standard include but are not limited to:
Local Government Official Information and Meetings Act 1987;
Official Information Act 1982;
Privacy Act 1993;
Search and Surveillance Act 2012;
Te Tiriti o Waitangi/Treaty of Waitangi;
specific legislation mandating the powers and duties of a specific organisation with
respect to its regulatory compliance role and/or any other legislation applicable to a
particular regulatory compliance situation (e.g. Fisheries Act 1996, Resource
Management Act 1991);
and any subsequent amendments or replacements.
3
Range
Demonstration of knowledge and skills must be consistent with any applicable code
or codes of conduct such as the New Zealand State Services Code of Conduct,
The Skills Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
29200 version 1
Page 2 of 3
Standards of Integrity and Conduct (available from http://www.ssc.govt.nz) and/or
any other agency specific code or codes of conduct and/or ethics.
Outcomes and evidence requirements
Outcome 1
Identify and consider stakeholder needs in relation to activities carried out by a regulatory
compliance organisation.
Range
two activities;
stakeholders may be individuals or groups.
Evidence requirements
1.1
For each activity, identify at least one stakeholder affected by the activity.
1.2
Describe the desired regulatory compliance outcome sought in relation to the
stakeholder and the activity.
1.3
Describe the stakeholder’s needs in relation to the activity.
Range
1.4
needs must include cultural needs; and
may include but are not limited to – information needs,
consultation needs, procedural needs.
Outline at least one approach for meeting the stakeholder’s needs in relation to
the activity, consistent with ethical, legal, and organisational requirements
Range
key aspects of approach, likely impact of the approach on –
stakeholder, regulatory compliance organisation, desired
regulatory compliance outcome; and
may include – The Treaty requirements.
Outcome 2
Interact with stakeholders to achieve regulatory compliance outcomes.
Range
internal stakeholders, external stakeholders;
external stakeholders – regulated entities and/or the regulated sector.
Evidence requirements
2.1
Identify, establish, and maintain effective relationships within a regulatory
compliance environment, consistent with ethical, legal, organisational, and The
Treaty requirements.
2.2
Communicate effectively with stakeholders, consistent with ethical, legal,
organisational, and The Treaty requirements.
Range
The Skills Organisation
SSB Code 100401
may include but is not limited to an international context.
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
2.3
29200 version 1
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Interaction takes into account the safety of regulatory staff and others.
Planned review date
31 December 2020
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
18 February 2016
N/A
Consent and Moderation Requirements (CMR) reference
0121
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMRs). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Comments on this unit standard
Please contact The Skills Organisation at reviewcomments@skills.org.nz if you wish to
suggest changes to the content of this unit standard.
The Skills Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016