NZQA registered unit standard
Title
29192 Version 1
Page 1 of 3
Conduct routine educate and/or assist regulatory compliance activities
Level
Purpose
4 Credits 10
This unit standard is for people currently employed as regulatory compliance officers.
People credited with this unit standard are able to:
– prepare for educating and/or assisting regulated entities to achieve desired regulatory compliance outcomes; and
– educate and/or assist regulated entities to achieve desired regulatory compliance outcomes.
Classification Public Sector Compliance > Public Sector Compliance
Operations
Available grade Achieved
Explanatory notes
1 Definitions
Organisational requirements refer to instructions to staff on policies, procedures, and methodologies which are documented and are available in the workplace.
Te Tiriti o Waitangi ref ers to the Māori language text of the Treaty .
Treaty of Waitangi refers to the English language text of the Treaty .
The Regulatory Compliance sector has a number of terms with specific usage. For current definitions visit http://www.skills.org.nz/resources-for-training-providers/ .
2 Legislation and standards relevant to this unit standard include but are not limited to:
State Sector Act 1988:
Te Tiriti o Waitangi/Treaty of Waitangi; specific legislation mandating the powers and duties of a specific organisation with respect to its regulatory compliance role and/or any other legislation applicable to a particular regulatory compliance situation (e.g. Fisheries Act 1996, Resource
Management Act 1991); and any subsequent amendments and replacements.
3 Range a Demonstration of knowledge and skills must be consistent with any applicable code or codes of conduct such as the New Zealand State Services Code of
Conduct, Standards of Integrity and Conduct (available from http://www.ssc.govt.nz
) and/or any other agency specific code or codes of conduct and/or ethics. b Evidence must be from at least three different instances of educating and/or assisting w ithin the scope of the candidate’s role and which require preparation.
The Skills Organisation
SSB Code 100401

New Zealand Qualifications Authority 2020

NZQA registered unit standard 29192 Version 1
Page 2 of 3
Outcome 1
Prepare for educating and/or assisting regulated entities to achieve desired regulatory compliance outcomes.
Evidence requirements
1.1 Identify education and/or assistance objectives consistent with the outcomes sought by a regulatory compliance organisation.
1.2 Source information and/or materials that support achieving the outcomes.
Outcome 2
Educate and/or assist regulated entities to achieve desired regulatory compliance outcomes.
Evidence requirements
2.1 Identify the compliance area that regulated entities are to be informed about and/or assisted with.
2.2 Select the appropriate education and/or assistance activity consistent with candidate’s organisation’s regulatory model.
2.3 Provide information and/or assistance in a manner likely to encourage compliance consistent with candidate’s organisation’s regulatory model, mandate and priorities, organisational requirements, and consistent with ethical standards.
Range ethical standards may include but are not limited to
– code of conduct, State Sector Act 1988, lawful conduct, integrity, objectivity.
2.4 Conduct information and/or assistance activity using effective communication, within authorisation, consistent with organisational requirements.
Range communication may include but is not limited to – active listening, demonstrating empathy, building rapport whilst maintaining appropriate boundaries, use of questions to obtain and clarify information.
2.5 Complete any education and/or assistance reporting documentation to organisational requirements.
Replacement information This unit standard replaced unit standard 26912.
The Skills Organisation
SSB Code 100401

New Zealand Qualifications Authority 2020

NZQA registered unit standard 29192 Version 1
Page 3 of 3
Planned review date 31 December 2020
Status information and last date for assessment for superseded versions
Process Version Date Last Date for Assessment
Registration 1 18 February 2016 N/A
Consent and Moderation Requirements (CMR) reference 0121
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do
.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMRs). The
CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact The Skills Organisation at reviewcomments@skills.org.nz
if you wish to suggest changes to the content of this unit standard.
The Skills Organisation
SSB Code 100401

New Zealand Qualifications Authority 2020