NZQA Expiring unit standard
13432 version 6
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Title
Participate in a group or team to achieve mental health support work
objectives
Level
3
Credits
6
Purpose
People credited with this unit standard are able to describe
issues for working as a group or team in mental health support
work, and contribute to group or team functioning and
achievement of group or team objectives for mental health
support work.
Classification
Mental Health > Support of Mental Health Consumers/Tangata
Whai Ora
Available grade
Achieved
Explanatory notes
Version 5 of this unit standard was republished in March 2012 to update the last date for
assessment for superseded versions to 31 December 2014.
1
Glossary
A group may include but is not limited to a group of consumers/tangata whai ora, and
a team may include but is not limited to a team of workers within a workplace who
may or may not be multi-disciplinary in composition.
2
Assessment notes
This unit standard may be assessed on the basis of evidence of demonstrated
performance in the workplace, or through the use of simulated workplace situations
that closely approximate the performance required in workplace settings. Evidence
may be gathered from an actual workplace in either a group or team setting, a
simulated workplace situation, or participation in a classroom setting, or any
combination.
The following applies to the performance of both outcomes of this unit standard. All
activities must comply with:
a
service provider guidelines, protocols, staff manuals, strategic plans, kawa,
tikanga;
b
Mental Health Commission. 2001. Recovery competencies for New Zealand
mental health workers. Wellington: Mental Health Commission;
c
relevant cultural, legislative, and regulatory requirements, which include but are
not limited to: Code of Health and Disability Services Consumers’ Rights 1996;
NZS 8134:2001, Health and Disability Sector Standards; Health and Disability
Services (Safety) Act 2001; Health and Safety in Employment Act 1992; Human
Rights Act 1993; Official Information Act 1982; Privacy Act 1993.
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
3
13432 version 6
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All communications with group or team members and within the group or team are
treated confidentially. The limits of confidentiality are set according to criteria that
include but are not limited to – legislation, codes of conduct, and service provider
guidelines. These may include but are not limited to – the Official Information Act
1982; Privacy Act 1993; and codes of practice issued by the Privacy Commissioner.
Service provider guidelines means the guidelines of the service provider where the
assessment against this unit standard is taking place.
Outcomes and evidence requirements
Outcome 1
Describe issues for working as a group or team in mental health support work.
Evidence requirements
1.1
Essential elements of group or team formation are described.
Range
1.2
Group work theory is outlined in terms of the stages and dynamics of a group
and the different needs within a group.
Range
1.3
essential elements of group or team formation – membership of
and commitment to the group or team; ground rules; kawa or
protocols for each meeting and relationships within the group or
team; leadership.
different needs within a group – task; maintenance; individual
needs.
Evidence is required of one group work theory and all of the needs
identified.
Principles and skills for dealing with conflict within a group or team are
described.
Range
principles and skills for conflict resolution may include but are not
limited to – enhancing clear and accurate communication;
enabling non-belligerent communication; focusing people on their
feelings, needs, and views; focusing people on listening to others;
enabling people to move through blocks to conflict resolution;
generating options to resolve conflict; clarifying points of
agreement; evaluating progress towards conflict resolution;
enabling people to try different options to resolve conflict; win-win.
Evidence is required of four principles or skills.
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
13432 version 6
Page 3 of 4
Outcome 2
Contribute to group or team functioning and achievement of group or team objectives for
mental health support work.
Evidence requirements
2.1
Identification of group or team objectives is assisted by the mental health
support worker's contributions to the group or team.
Range
objectives for mental health support work may include but are not
limited to – support of mental health consumers/tangata whai ora;
management of supported accommodation or other premises
shared by the group or team; co-ordination of the group or team.
Evidence is required of one objective.
2.2
The mental health support worker’s own behaviour within the group or team is
in accordance with agreed rules for group or team member behaviour.
2.3
Feedback to other group or team members focuses on encouraging
contributions from other group or team members.
feedback – verbal, non-verbal.
Range
2.4
Contributions focus on assisting the group or team to evaluate progress in
terms of decision making and achievement of group or team objectives.
2.5
Where necessary, the group or team is assisted to amend its objectives or
plans according to the outcomes of the progress evaluation.
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
11 February 1998
31 December 2016
Revision
2
16 December 2002
31 December 2016
Review
3
26 October 2005
31 December 2016
Review
4
18 March 2011
31 December 2016
Rollover
5
17 November 2011
31 December 2016
Republication
5
13 March 2012
31 December 2016
Rollover
6
22 May 2014
31 December 2016
Consent and Moderation Requirements (CMR) reference
0150
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
13432 version 6
Page 4 of 4
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016