NZQA Expiring unit standard
Title
11975 version 4
Page 1 of 3
Pick and assemble goods for dispatch in a retail or distribution environment
Level
Purpose
2 Credits 3
This unit standard is intended for people who are working in a retail or distribution environment where the picking process is not controlled by a computerised inventory management system, and where decisions must be made on the order in which goods are picked.
People credited with this unit standard are able to pick, pack, and stack goods in a retail or distribution environment; and prepare picked goods for dispatch to customers.
Classification
Available grade
Retail, Distribution, and Sales > Stock Control
Achieved
Explanatory notes
1 The following unit standards may be considered relevant to and/or supportive of this unit standard, but are not prerequisite unit standards: Unit 11963, Dispatch goods within an agreed timeframe in a retail or distribution environment ; Unit 11979,
Package goods in a distribution facility ; Unit 11982, Pick and assemble goods using a computerised inventory management system ; Unit 11983, Operate electrical goods
This unit standard is
2 Performance of the outcomes of this unit standard must comply with the
AS/NZS 3833:2007, expiring in packages and intermediate bulk containers , Health and Safety in Employment Act
1992, Health and Safety in Employment Regulations 1995, Food Regulations 2002,
Food Hygiene Regulations 1974.
3 Definitions
Agreed indicates a course of action that is established between two or more people
(including the candidate) and which follows organisational procedures.
Organisational procedures refer to instructions to staff on policy and procedures which are formally documented, or generally accepted within the workplace.
Retail or distribution environment refers to workplaces where the primary focus is on customers purchasing goods and/or services.

New Zealand Qualifications Authority 2020 ServiceIQ
SSB Code 9068
This unit standard is expiring
New Zealand Qualifications Aut

NZQA Expiring unit standard 11975 version 4
Page 2 of 3
Outcome 1
Pick, pack, and stack goods in a retail or distribution environment.
Evidence requirements
Picked goods match customer order within an agreed timeframe. 1.1
1.2 Picking order minimises movement and handling of goods in accordance with organisational procedures.
1.3 Goods picking equipment is operated safely and in accordance with manufacturer’s specifications.
1.4 Out-of-stock, damaged, and incorrectly stored goods are identified, and corrective action is taken.
Range corrective action includes but is not limited to – remove goods, notify person responsible for goods, rectify problem.
1.5 Picked goods are packed and stacked in accordance with organisational procedures.
1.6 Documentation related to picking of goods is accurate and complete in accordance with organisational procedures.
Outcome 2
Prepare picked goods for dispatch to customers in a retail or distribution environment.
This unit standard is
2.1
2.2 expiring
Picked goods are wrapped and identified for dispatch in accordance with dispatch instructions.
2.3 Picked goods are stacked in accordance with organisational procedures.
Replacement information This unit standard and unit standard 11982 have been replaced by unit standard 28502.
This unit standard is expiring. Assessment against the standard must take place by the last date for assessment set out below.

New Zealand Qualifications Authority 2020 ServiceIQ
SSB Code 9068
This unit standard is expiring
New Zealand Qualifications Aut

NZQA Expiring unit standard 11975 version 4
Status information and last date for assessment for superseded versions
Page 3 of 3
Process Version Date Last Date for Assessment
Registration
Review
1
2
31 October 1997
29 July 2002
31 December 2016
31 December 2016
Review 3 21 November 2008 31 December 2016
Review 4 16 April 2015 31 December 2017
Consent and Moderation Requirements (CMR) reference 0225
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do
.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.
This unit standard is expiring This unit standard is expiring

New Zealand Qualifications Authority 2020 ServiceIQ
SSB Code 9068
New Zealand Qualifications Aut