NZQA registered unit standard
4683 version 6
Page 1 of 3
Title
Complete contracts and obtain authorities to manage commercial
and industrial properties
Level
5
Purpose
Credits
4
This unit standard is for property managers in the commercial
property management sector of the real estate industry.
People credited with this unit standard are able to:
–
identify client needs and specify proposed services for
draft management contracts; and
–
complete accurate written management contracts with,
and obtain in an ethical manner authorities from, property
owners to manage commercial and industrial property on
their behalf.
Classification
Real Estate > Residential and Commercial Property
Management
Available grade
Achieved
Explanatory notes
1
References
Building Act 2004;
Consumer Guarantees Act 1993;
Fair Trading Act 1986;
Financial Transactions Reporting Act 1996;
Goods and Services Tax Act 1985;
Health and Safety in Employment Act 1992;
Human Rights Act 1993;
Overseas Investment Act 2005;
Overseas Investment Regulations 2005;
Privacy Act 1993;
Real Estate Agents Act 2008;
Residential Tenancies Act 1986;
Unit Titles Act 2010;
and all subsequent amendments and replacements.
2
Definitions
Common Law is also known as case law – judgements made by courts, rather than
laws written by parliament. Judgements relating to the duties of an ‘agent’ may be
applicable to this unit standard.
Industry requirements mean all actions must comply with relevant professional body
standards, legislation, codes of professional conduct and client care, and approved
guides. Legislation is available from http://www.legislation.govt.nz and codes of
ElectroTechnology Industry Training Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
4683 version 6
Page 2 of 3
professional conduct and client care, and approved guides are available from
http://www.reaa.govt.nz.
Approved guides mean the two approved guides developed by the Real Estate
Agents Authority covering an agency agreement and a sale and purchase
agreement. These are available from http://www.reaa.govt.nz.
Client means the person on whose behalf an agent carries out real estate agency
work and is commonly known in the industry as a vendor or seller.
Reflecting back understanding means seeking to understand a speaker's idea, then
offering the idea back to the speaker, to confirm the idea has been understood
correctly.
3
Common Law judgements relating to the duties of an ‘agent’, property managers, or
body corporate secretaries may be applicable to this unit standard.
4
Assessment
This unit standard must be assessed on the basis of evidence of demonstrated
performance in the workplace or in simulated work situations designed to draw upon
similar performance to that required in the workplace.
5
Evidence must be presented of one management contract and authority in a
commercial management context, and one management contract and authority in an
industrial management context.
Outcomes and evidence requirements
Outcome 1
Identify client needs and specify proposed services for draft management contracts.
Evidence requirements
1.1
Client needs, and services required, are confirmed with clients in discussions
and negotiations in preparation for drafting of management contracts.
1.2
Rapport being built with the client, while demonstrating an understanding of
ethical behaviour, to establish client needs is in accordance with industry
requirements.
Range
1.3
rapport building includes but is not limited to – showing interest in
the client, questioning to understand client’s needs, listening and
reflecting back understanding.
Draft management contracts include proposal of services to meet client’s needs
and are consistent with industry requirements.
Outcome 2
Complete accurate written management contracts with, and obtain in an ethical manner
authorities from, property owners to manage commercial and industrial property on their
behalf.
ElectroTechnology Industry Training Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
4683 version 6
Page 3 of 3
Evidence requirements
2.1
Completed contracts are accurate and consistent with industry requirements.
2.2
Authority to manage properties is obtained in an ethical manner and and filed in
accordance with industry requirements.
Planned review date
31 December 2015
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
27 July 1995
31 December 2013
Review
2
18 November 1997
31 December 2013
Review
3
19 January 1999
31 December 2013
Review
4
18 December 2006
31 December 2013
Review
5
12 February 2010
31 December 2013
Rollover and
Revision
6
16 August 2012
N/A
Consent and Moderation Requirements (CMR) reference
0003
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Comments on this unit standard
Please contact the ElectroTechnology Industry Training Organisation at
reviewcomments@etito.co.nz if you wish to suggest changes to the content of this unit
standard.
ElectroTechnology Industry Training Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016