NZQA registered unit standard 15500 version 4 Page 1 of 4 Title Establish a presence in the real estate market Level 4 Purpose Credits 4 This unit standard is for people who are preparing for entry into, or who are currently working in, the real estate industry. People credited with this unit standard are able to: – identify a real estate market segment and target clients or customers, and develop positioning strategies to establish a presence in the real estate market; and – design a direct marketing plan as part of a campaign to establish a presence in the real estate market and analyse results of a direct marketing campaign. Classification Real Estate > Real Estate Practice and Law Available grade Achieved Explanatory notes 1 ETITO has common assessment material available to use for organisations with consent to assess against Real Estate unit standards contained in the National Certificate in Real Estate (Salesperson) (Level 4) [Ref: 1543]. The use of this assessment material is encouraged to eliminate the need for pre-assessment moderation of assessment material. The organisation with consent to assess is charged for the use of this material. 2 References Consumer Guarantees Act 1993; Fair Trading Act 1986; Overseas Investment Act 2005; Overseas Investment Regulations 2005; Privacy Act 1993; Real Estate Agents Act 2008; and all subsequent amendments and replacements. 3 Definitions Agent means a real estate agent who holds, or is deemed to hold, a current license as an agent under the Real Estate Agents Act 2008. Client means the person on whose behalf an agent carries out real estate agency work and is commonly known in the industry as a vendor or seller. Customer means a person who is a buyer or potential buyer of land or a business and is commonly known in the industry as purchaser or buyer. Industry requirements mean all actions must comply with relevant professional body standards, legislation, codes of professional conduct and client care, and approved ElectroTechnology industry Training Organisation SSB Code 100401 New Zealand Qualifications Authority 2016 NZQA registered unit standard 15500 version 4 Page 2 of 4 guides. Legislation is available from http://www.legislation.govt.nz and codes of professional conduct and client care, and approved guides are available from http://www.reaa.govt.nz. Approved guides mean the two approved guides developed by the Real Estate Agents Authority covering an agency agreement and a sale and purchase agreement. These are available from http://www.reaa.govt.nz. 4 Assessment This unit standard must be assessed on the basis of evidence of demonstrated performance in the workplace or in simulated work situations designed to draw upon similar performance to that required in the workplace. Outcomes and evidence requirements Outcome 1 Identify a real estate market segment and target clients or customers, and develop positioning strategies to establish a presence in the real estate market. Evidence requirements 1.1 Identification of market segments is in accordance with industry requirements and company practice. 1.2 Prospective target clients or customers are identified for that market segment in accordance with industry requirements and company practice. 1.3 Positioning strategies are developed to establish a presence in the real estate market. Range point of difference, benefits for target clients or customers. Outcome 2 Design a direct marketing plan as part of a campaign to establish a presence in the real estate market and analyse results of a direct marketing campaign. Range may include – marketing of a real estate company or of a real estate salesperson. Evidence requirements 2.1 A direct marketing plan is designed in accordance with individual, company, industry, and legal requirements. Range 2.2 budget, target clients or customers, market segment for the company. Direct marketing plan shows strategies for attracting target clients or customers in accordance with individual, company, industry, and legal requirements. ElectroTechnology industry Training Organisation SSB Code 100401 New Zealand Qualifications Authority 2016 NZQA registered unit standard 15500 version 4 Page 3 of 4 2.3 Direct marketing plan shows strategies for maintaining current clients or customers in accordance with individual, company, industry, and legal requirements. 2.4 Details of direct marketing plan are explained to Branch Manager or Agent in terms of benefits, and consistency with, and contribution to, the direct marketing campaign, in accordance with individual, company, industry, and legal requirements. may include but is not limited to – benefits to the individual, benefits to the company/franchise, benefits for the brand. Range 2.5 Promotional materials are developed consistent with the direct marketing plan. may include but is not limited to – email newsletter, addressed mail, targeted telemarketing. Range 2.6 Direct marketing plan is implemented in accordance with individual, company, industry, and legal requirements. 2.7 Results of the direct marketing campaign are analysed to determine the effectiveness of direct marketing plans in establishing a presence in the real estate market. results may include but are not limited to – number of leads, number of listings generated, number of new clients or customers attracted, number of current clients or customers maintained, ratio of leads to sales, cost/benefit analysis. Range Planned review date 31 December 2015 Status information and last date for assessment for superseded versions Process Version Date Last Date for Assessment Registration 1 19 January 1999 31 December 2013 Review 2 18 December 2006 31 December 2013 Review 3 12 February 2010 31 December 2013 Rollover and Revision 4 16 August 2012 N/A Consent and Moderation Requirements (CMR) reference 0003 This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. Please note Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. ElectroTechnology industry Training Organisation SSB Code 100401 New Zealand Qualifications Authority 2016 NZQA registered unit standard 15500 version 4 Page 4 of 4 Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards. Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards. Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMR). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. Comments on this unit standard Please contact the ElectroTechnology Industry Training Organisation at reviewcomments@etito.co.nz if you wish to suggest changes to the content of this unit standard. ElectroTechnology industry Training Organisation SSB Code 100401 New Zealand Qualifications Authority 2016