NZQA registered unit standard
27586 version 1
Page 1 of 2
Title
Settle disputes, solve problems and rectify faults when making and
installing signs
Level
4
Purpose
Credits
20
This unit standard is for experienced people working in the
signmaking industry.
People credited with this unit standard are able to settle
disputes, solve problems and rectify faults when making and
installing signs.
Classification
Printing > Signmaking
Available grade
Achieved
Explanatory notes
1
Legislation and references relevant to this unit standard include but are not limited to
– Health and Safety in Employment Act 1992, Resource Management Act 1991.
2
Evidence is required of a minimum of 20 faults, workplace problems or disputes that
have been rectified and solved. This can include problems in design, production,
fabrication and installation of signs. Disputes with customers and post-installation
problems may also be included.
3
For assessment against this unit standard, candidates must complete and sign off a
logbook.
4
Definition
Company requirements refer to any documented policies and procedures of the
company involved.
Outcomes and evidence requirements
Outcome 1
Settle disputes, solve problems and rectify faults when making and installing signs.
Evidence requirements
1.1
The problem is identified and investigated to determine the possible cause(s) in
accordance with company requirements.
1.2
Possible solutions to eliminate the cause of the problem are described.
Competenz
SSB Code 101571
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
27586 version 1
Page 2 of 2
1.3
Possible solutions are evaluated and the optimal solution chosen in accordance
with company requirements.
1.4
Solution is implemented and documented in accordance with company
requirements.
Planned review date
31 December 2016
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
19 January 2012
N/A
Consent and Moderation Requirements (CMR) reference
0005
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Comments on this unit standard
Please contact Competenz info@competenz.org.nz if you wish to suggest changes to the
content of this unit standard.
Competenz
SSB Code 101571
 New Zealand Qualifications Authority 2016